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CVS Health

Runs pharmacies, health plans and clinics

Pharmacy Intern

PharmacyUpdated on Nov 11
InternshipPortland, OR, USA$20.75 - $25.25

About the Job

Requirements

  • Be accepted into or actively enrolled in an ACPE-accredited college or school of pharmacy.
  • Possess, or be in the process of obtaining, valid intern and/or technician licensure as required.
  • Maintain regular and predictable attendance, including nights and weekends, and complete required training within the designated timeframe.
  • Concentrate on tasks over time, pivot quickly between tasks, and confirm prescription information and label accuracy to ensure patient safety.
  • Actively look for ways to help patients in a friendly manner, notice and understand their reactions, and respond appropriately.
  • Use verbal and written communication with patients and colleagues, and practice active listening by giving full attention, understanding points made, asking questions as appropriate, and avoiding inappropriate interruptions.
  • Use mathematical reasoning to determine quantities such as tablets to dispense, days’ supply, and the number of bottles needed to fill prescriptions.
  • Identify challenging patient or colleague interactions and select an appropriate course of action.
  • Remain mobile and upright for extended periods; lift, scan, and bag items; reach overhead and in multiple directions; perform repetitive finger movements; control precision when adjusting machines; and stoop to move items between low and high positions.
  • Have close visual acuity for tasks such as transcribing, viewing computer terminals, and inspecting small parts.
  • Occasionally lift or exert up to 20 pounds, frequently lift or exert up to 10 pounds, and consistently exert negligible force to move objects.
  • Exchange ideas through spoken words and accurately convey detailed or important instructions; receive detailed information through oral communication.

Responsibilities

  • Complete a comprehensive training roadmap, including Key Learning Experiences, activities, and time with district leaders, to build aptitude and prepare for increasing responsibility as a pharmacist.
  • Follow company standard operating procedures at each workstation to support pharmacists and technicians in managing and improving patient health.
  • Follow pharmacy workflow procedures at production, pick-up, drive-through, and drop-off workstations to fulfill prescriptions safely and accurately.
  • Create positive patient experiences with empathy and genuine care at pick-up, drive-through, and over the phone; offer immunizations and other services; and resolve or escalate patient problems.
  • Offer counseling, answer medical questions, and solicit patient medical histories to provide optimal care when appropriate under a licensed pharmacist’s direct supervision.
  • Take telephonic prescriptions from prescribers and call prescribers to clarify prescriptions or facilitate medication changes where allowed by state regulation.
  • Provide in-the-moment coaching, training, and mentoring to pharmacy team members and share best practices.
  • Complete basic inventory activities as permitted by law and directed by pharmacy leadership, including putting away medication deliveries, cycle counts, returns-to-stock, and waiting-bin inventories.
  • Seek opportunities to expand clinical and technical knowledge to better assist patients and contribute to a high-performing team.
  • Remain flexible to scheduling and business needs and voluntarily travel to stores in the market to work shifts as needed.
  • Comply with applicable federal, state, and local laws, regulations, professional standards, ethical principles, and company policies and procedures, including requirements for patient safety, controlled-substance dispensing and recordkeeping, and patient privacy and security.
  • Deliver additional patient health care services, such as immunizations, point-of-care testing, and voluntary offsite clinic staffing, where allowed by law and supported by required training and certification.
  • Where permissible, complete additional licensure and training requirements under state Board of Pharmacy regulations to obtain Technician Immunizer status and support vaccine preparation and administration.
  • Educate patients about the importance of vaccines and refer vaccination questions to the pharmacist on duty.
  • Monitor for and respond to adverse reactions and report adverse-reaction events as required by public health rules.
  • Review and collect patient information, and track and document information for each applicable patient.
  • Perform any additional tasks directed by a supervisor or manager.

Desired Qualifications

  • Have 1 or more years of related work experience in a pharmacy, retail, medical, or customer service setting.
  • Be able to become immunization certified; once state regulations are met, pharmacy interns should strive to provide patient immunizations as an essential pharmacist function.
  • Be able to work in the home store and across the market at other locations to meet business needs.
  • Be proficient in Microsoft Suite, including Outlook, Excel, Word, and PowerPoint.

About the Company

CVS Health

Runs pharmacies, health plans and clinics

CVS Health runs pharmacies, health insurance plans and medical clinics for individuals, employers and government programs across the United States. Its businesses include CVS Pharmacy, the Aetna insurer and Caremark, which manages prescription coverage and negotiates drug prices for health plans. Patients fill prescriptions in stores or by mail and receive care through walk-in clinics, primary care centers and home visits. The company earns money from prescription sales, insurance premiums, plan administration fees and clinical services, combining coverage with places to obtain treatment. Its first store opened in 1963, and its headquarters are in Woonsocket, Rhode Island.

Company size
10,001+
Company stage
IPO
Headquarters
Woonsocket, Rhode Island
Founded
1963

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