IT Asset Management Intern

Position Summary
CME Group is looking for an intern to serve as an active member of the IT Asset Management (ITAM) team, directly supporting the day-to-day operations, tracking, and lifecycle management of CME Group’s hardware and telecommunications assets. In this role, you will gain hands-on experience managing physical devices from acquisition to decommission. You will also assist in maintaining process documentation and have opportunities to shadow broader ITAM initiatives involving software licensing and data center infrastructure. 

Key Responsibilities

• Manage, reconcile, and audit the physical inventory of end-user hardware (laptops, desktops, workstation accessories, and printers) and telecommunications assets (smartphones, tablets, and mobile hotspots).
• Monitor and process asset request queues in ServiceNow, facilitating hardware and mobile device deployment, transfers, and retrievals for employee onboarding, role changes, and offboarding.
• Assist with physical inventory controls—receiving shipments, tagging new assets, maintaining clean stockroom storage, and preparing retired equipment for secure disposal/decommissioning.
• Draft, revise, and update documentation, user guides, and internal knowledge base articles to reflect updated asset workflows and best practices.
• Collaborate with ITAM Specialists to support escalated hardware issues and gain periodic exposure to software asset tracking and data center hardware management.

This summer internship is a paid, full-time, 10-12 week role based in the Chicago office. Candidates must be available to work fully on-site 5 days a week during the summer. The summer program includes numerous opportunities to network with peers from across the country during a summer full of experiences such as excursions to enjoy Chicago traditions, trading and coding challenges with prizes, lunch and learn speaker series, and other opportunities for professional development. Local candidates are preferred as this role has potential to continue in fall on a part-time basis.

Minimum qualifications & skills:

• Currently pursuing an undergraduate or graduate degree
• Strong technical writing and communication skills with the ability to document step-by-step processes clearly.
• Exceptional organizational skills and acute attention to detail when tracking physical inventory.
• Customer service mindset with strong verbal and written communication abilities.
• Ability to multitask, prioritize daily queue tickets, and take ownership of assigned tasks.
• Self-motivated with a high level of personal accountability.

Bonus qualifications:

• Pursuing a degree in Information Technology, Computer Information Systems (CIS), Business Technology, Operations, Technical Writing, or a related discipline.
• Familiarity with ServiceNow (or similar enterprise ITSM/ITAM tools) and proficiency with Google Workspace (Sheets, Docs, Slides).

Sponsorship Qualifications:

Please note that our company is unable to provide employment sponsorship for this position and can only consider candidates who are legally authorized to work in the United States without sponsorship assistance (CPT, H1B, F1, L, etc.).

#EarlyCareers

CME Group is committed to offering a competitive pay package for our employee interns. The pay range typically applicable to our intern roles is $21.68--$36.10. Actual pay offered will be dependent on a wide array of factors including but not limited to: relevant experience, skills, education, location of the internship, and the internship area of focus. Through our benefits program, we offer our employee interns the opportunity to participate in select offerings. This includes our comprehensive health coverage and a mental health benefit.

CME Group: Where Futures are Made

CME Group is the world’s leading derivatives marketplace. But who we are goes deeper than that. Here, you can impact markets worldwide. Transform industries. And build a career by shaping tomorrow. We invest in your success and you own it – all while working alongside a team of leading experts who inspire you in ways big and small. Problem solvers, difference makers, trailblazers. Those are our people. And we’re looking for more.

At CME Group, we embrace our employees' unique experiences and skills to ensure that everyone’s perspectives are acknowledged and valued. As an equal-opportunity employer, we consider all potential employees without regard to any protected characteristic.

Important Notice: Recruitment fraud is on the rise, with scammers using misleading promises of job offers and interviews to solicit money and personal information from job seekers. CME Group adheres to established procedures designed to maintain trust, confidence and security throughout our recruitment process. Learn more here.