G

Global Web Index

Real-time consumer insights via online surveys

Account Director - Enterprise Tech & Media

Account ManagementUpdated on Nov 10
Full-timeLondon, UKNo salary listed

About the Job

Requirements

  • Proven account management experience working with top-tier clients in the media, platform, advertising, or research industry.
  • Knowledge of or a network in the media and advertising industry.
  • Detailed understanding of the Software as a Service revenue model and how to identify growth potential.
  • Knowledge of consumer research and how current trends affect consumer behavior.
  • Proven experience in the research sector, including knowledge of quantitative and qualitative methodologies.
  • Experience driving adoption of integration-led products, such as application programming interfaces, respondent-level data, or Model Context Protocol connectors, that embed into clients’ existing workflows and technology stacks.
  • Ability to build trust with C-level stakeholders and work effectively with co-owning counterparts across regions and internal teams, including customer success, product, research, insights, and marketing.
  • Ability to think strategically and apply commercial acumen and problem-solving skills.
  • Ability to negotiate with key stakeholders and regularly close opportunities.
  • Ability to communicate, influence, and collaborate effectively.

Responsibilities

  • Work closely with the Senior Director to intensify and expand technology platform client relationships.
  • Help drive and execute the expansion strategy and grow the assigned portfolio year over year, including building client mappings and performing gap analysis.
  • Negotiate with key stakeholders and regularly close opportunities.
  • Lead client conversations and detailed presentations face-to-face, via email, on the phone, and via screen share.
  • Identify and engage target contacts through a personal network, qualified inbound leads, and proactive outbound engagement with key decision-makers in defined verticals against defined corporate targets.
  • Project-manage and prepare client presentations using GWI datasets, and deliver tailored pitches and proposal documents.
  • Track conversations diligently and manage sales opportunities using Salesforce.
  • Stay up to date on developments and changes within the GWI product ecosystem and maintain awareness of developments in the digital and media advertising landscape.

About the Company

Global Web Index

Real-time consumer insights via online surveys

GWI provides a global consumer research platform that gives businesses real-time insights into what people are thinking and doing. It runs the world’s largest online consumer survey, interviewing over a million people each year, and offers 24/7 access to data through a user-friendly interface. Clients can explore audience interests, behaviors, and values, with sector-specific and emerging-trends insights to understand their market better. Revenue comes from subscription fees for access to the platform and its research tools. Compared with competitors, GWI combines continuous, large-scale online surveying with sector-focused and trend analyses in an easy-to-use platform, helping clients act quickly on current data. Its goal is to help businesses understand their audience deeply and stay ahead of market changes by providing timely, actionable insights that support go-to-market strategies and other business decisions.

Company size
501-1,000
Company stage
Series B
Total funding
$220M
Headquarters
London, United Kingdom
Founded
2009

Recently Posted Jobs

Explore more opportunities at Global Web Index

See more jobs