IT Site Administrator
About the job
- Completed vocational training in an IT field, such as a systems integration specialist qualification, or an equivalent qualification.
- Good knowledge of Windows operating systems, Microsoft Office, networking technologies, and common IT hardware.
- Experience in IT support, ideally in a production or onsite environment.
- A customer-oriented approach, ability to work in a team, and very good communication skills.
- An independent, structured, and solution-oriented working style.
- Willingness to travel occasionally and work flexible hours.
- Fluent German and good written and spoken English.
- A current police certificate of good conduct, issued within the last three months.
- Serve as the onsite first point of contact for end users with IT problems, particularly hardware issues involving client devices and smartphones, and support troubleshooting and resolution.
- Implement and support local IT-related business requirements in close coordination with central IT structures to ensure consistent standards.
- Maintain documentation for the local IT infrastructure and support operations and changes involving networks, firewalls, servers, and media technology.
- Coordinate and communicate changes with operationally critical onsite plant areas, including serving as a test coordinator for business-critical changes.
- Support and provide technical assistance for production-related IT applications and services, such as telephony, MES systems including CES, MIS, LMS, and LIMS, and laboratory systems.
- Coordinate and contribute to group-wide IT strategy projects, such as Fix the Basics and lifecycle measures for local IT infrastructure.
- Set up and administer user accounts and access rights, and document support cases in the ticketing system.
- Replace and upgrade hardware and contribute to IT rollouts, migrations, and local IT projects.
About the company
D-ploy provides IT engineering and consulting services with a broad portfolio for global and regional customers, focusing on operational IT infrastructure, service management, program and project management, and quality management. It delivers both proven standard solutions and customized implementations, helping clients turn IT into a driver of business value and efficiency through pragmatic, client-focused delivery. The company relies on certifications like ISO 9001, ISO/IEC 20000-1, and ISO/IEC 27001 to ensure quality, reliability, and information security across engagements. Its differentiators are a practical, business-oriented approach, long-term partnerships, and a cross-regional footprint in Europe and the US that align IT with clients' strategic needs.
Company Size
201-500
Company Stage
N/A
Total Funding
N/A
Headquarters
Lörrach, Germany
Founded
2007
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Simplify's Take
What believers are saying
- D-ploy reported 950+ active customer initiatives on its 2026 website.
- Its 2026 footprint across 52 countries supports cross-sell and account expansion.
- ISO-certified delivery and 750+ associates help win regulated, multinational IT contracts.
What critics are saying
- Private equity buyers can compress margins by 2027, squeezing D-ploy's service-heavy model.
- Competitors like NTT DATA, UST, Globant, and 1&1 IONOS crowd every account.
- Its broad consulting mix invites commoditization, and customer concentration could break renewals quickly.
What makes D-ploy unique
- D-ploy spans 52 countries, 750+ associates, and 950+ active customer initiatives in 2026.
- Its ISO 9001:2015, 20000-1:2018, and 27001:2022 stack signals enterprise trust.
- It sells infrastructure, service desk, lab, and SaaS services across regulated environments.
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Benefits
- Employee Referral Bonus
- Professional Development Budget
- Company Social Events
- Wellness Program
- Flexible Work Hours
- Paid Sick Leave