D

D-ploy

IT infrastructure services and management consulting

IT Site Administrator

IT Service Desk & End User SupportConfirmed live in the last 24 hours
Full-timeZeitz, GermanyNo salary listed

About the Job

Requirements

  • Completed vocational training in an IT field, such as a systems integration specialist qualification, or an equivalent qualification.
  • Good knowledge of Windows operating systems, Microsoft Office, networking technologies, and common IT hardware.
  • Experience in IT support, ideally in a production or onsite environment.
  • A customer-oriented approach, ability to work in a team, and very good communication skills.
  • An independent, structured, and solution-oriented working style.
  • Willingness to travel occasionally and work flexible hours.
  • Fluent German and good written and spoken English.
  • A current police certificate of good conduct, issued within the last three months.

Responsibilities

  • Serve as the onsite first point of contact for end users with IT problems, particularly hardware issues involving client devices and smartphones, and support troubleshooting and resolution.
  • Implement and support local IT-related business requirements in close coordination with central IT structures to ensure consistent standards.
  • Maintain documentation for the local IT infrastructure and support operations and changes involving networks, firewalls, servers, and media technology.
  • Coordinate and communicate changes with operationally critical onsite plant areas, including serving as a test coordinator for business-critical changes.
  • Support and provide technical assistance for production-related IT applications and services, such as telephony, MES systems including CES, MIS, LMS, and LIMS, and laboratory systems.
  • Coordinate and contribute to group-wide IT strategy projects, such as Fix the Basics and lifecycle measures for local IT infrastructure.
  • Set up and administer user accounts and access rights, and document support cases in the ticketing system.
  • Replace and upgrade hardware and contribute to IT rollouts, migrations, and local IT projects.

About the Company

D-ploy

IT infrastructure services and management consulting

D-ploy provides IT engineering and consulting services for global and regional customers, focusing on operational IT infrastructure, service management, program and project management, and quality management. It delivers both standard and tailored solutions to help clients achieve business goals, using established frameworks and certifications to ensure quality, reliability, and security. The company differentiates itself with a pragmatic, business‑oriented approach and long‑term partnerships, supported by a Europe/US cross‑regional footprint and a strong emphasis on customer needs. Its goal is to make IT an enabler of business value, improve work efficiency, and maintain compliant, dependable IT services while expanding expertise and geographic reach.

Company size
201-500
Company stage
Not listed
Total funding
Not listed
Headquarters
Lörrach, Germany
Founded
2007

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