Full-Time

Majors Account Executive

Acquisition

Confirmed live in the last 24 hours

PagerDuty

PagerDuty

1,001-5,000 employees

Incident management and response platform

Consulting
Enterprise Software

Compensation Overview

$105k - $125kAnnually

+ Bonus + Commission + Equity + Benefits

Senior

Remote in USA

Category
Strategic Account Management
Sales & Account Management
Required Skills
Marketing
Requirements
  • 5-8 years field sales experience, preferably in software sales / SaaS sales
  • 3-5 years New Logo Closing experience in a direct selling capacity (Can be in a hybrid expansion / new logo role)
  • Closed strategic new logo accounts in the Enterprise space (Accounts with over 1 Billion in Revenue)
  • Sold in a multi-product selling environment before
Responsibilities
  • Focus on highlighting the unique PD value and benefit our products and services can provide to a customer.
  • Understanding the problems and focus areas of your stakeholders and effectively communicating the technical wins and strategic business outcomes we can align to and drive with a PagerDuty partnership.
  • Aligning use cases with the appropriate service offering / product.
  • Ensuring complete buyer satisfaction in all interactions.
  • Establishing, overseeing and maintaining genuine connections with customers.
  • Negotiating positive business outcomes with new customers for PagerDuty with a view to long term partnership success.
  • Strong presentation skills verbally and visually by customizing content and slides to an internal or external audience; shares information with customers to build credibility, show integrity, and highlight the value of PagerDuty; and tailors presentations to suit the audience's level and interests.
  • Encouraging positive conversations between new or potentially new customers and sales teams, leading to solutions aligned with the customer's strategic vision.
  • Ensuring that one’s own and other’s work and information are complete and accurate; careful preparation for meetings and presentations; following up with others to ensure that agreements and commitments have been fulfilled to contribute to PagerDuty's long-term strategic initiatives.
  • Mapping out your territory assignment, priority account targets and working with your greater support team to drive an effective territory strategy.
  • Leveraging our Marketing, Alliances, BDR programs to develop a point of view and approach to opening net new logo opportunities with a specific focus on Executive level alignment.
  • Documenting key qualification details, including use case, purchase timeframes, and next steps (MEDDIC & COM Framework).
  • Closing and managing land-and-expand deals with the main focus on acquiring new customers.
Desired Qualifications
  • Proven ability to quickly gain trust with senior leaders, internal and external
  • Highly organized with exceptional follow up skills
  • Thorough understanding of the back office within organizations and the challenges they face to execute on their roles
  • Previous Sales Methodology training (e.g. MEDDIC, SPIN, CoM, Challenger Sales)

PagerDuty specializes in incident management and response, providing a platform that helps organizations quickly address IT issues to minimize operational disruptions. The platform integrates with various monitoring tools to detect incidents in real-time, alerting the right personnel for swift action. This process is crucial for maintaining the reliability and performance of digital services across sectors like technology, finance, healthcare, and retail. Unlike many competitors, PagerDuty operates on a subscription-based model, offering different pricing tiers based on user count and feature levels, which ensures a steady revenue stream. The company's goal is to enable organizations to manage and resolve IT incidents efficiently, thereby reducing downtime and enhancing service quality.

Company Stage

IPO

Total Funding

$168.9M

Headquarters

San Francisco, California

Founded

2009

Growth & Insights
Headcount

6 month growth

0%

1 year growth

-1%

2 year growth

-1%
Simplify Jobs

Simplify's Take

What believers are saying

  • Enhanced chat collaboration attracts more enterprise clients relying on Microsoft Teams and Slack.
  • Strategic focus on public sector and Americas sales expands market reach.
  • Investments by Intech and Quantbot indicate confidence in growth potential.

What critics are saying

  • Emerging AIOps platforms may erode PagerDuty's market share.
  • Economic downturns could affect subscription renewals and acquisitions.
  • Reliance on third-party integrations poses risks if partners change APIs.

What makes PagerDuty unique

  • PagerDuty integrates seamlessly with popular tools like Microsoft Teams and Slack.
  • Recognized as a leader in GigaOm's 2024 Radar for AIOps.
  • Subscription-based model ensures steady recurring revenue from diverse industries.

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Benefits

Health, AD&D, Disability, Vision, Life, and Dental Insurance

Paternity and Maternity Leave

Employee Assistance Program

PTO (Vacation / Personal Days)

Sick Time

Remote Work

Adoption Assistance

401(k)

Employee Stock Purchase Program

Flexible Spending Account

Student Loan Repayment Plan