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Carbon Health

Primary, urgent, and telehealth care platform

Center Medical Director - Physician Assistant or Nurse Practitioner

Advanced Practice ProvidersPosted on Nov 10
Full-timeBoston, MA, USA$116.2k - $171.2k /yr

About the Job

Requirements

  • Physician Assistants must have a medical or master's degree, a valid state license, and national certification.
  • Nurse Practitioners must have an RN license, NP certification, and a valid state license.
  • Candidates must have at least 2 years of experience in an emergency room, urgent care, or similar setting.
  • Candidates must have at least 1 year of experience leading others in a healthcare setting.
  • Candidates must understand financial statements, profit and loss management, and human resources business processes.
  • Candidates must hold a valid and unrestricted medical license and be able to treat patients of all ages.
  • Candidates must obtain Department of Transportation certification before their start date; the company covers course and exam fees and provides preparation resources.
  • Candidates must hold Basic Life Support certification before their first day.

Responsibilities

  • Deliver up-to-date, evidence-based, compassionate care to patients in the clinic.
  • Supervise clinical care performed by the clinician team.
  • Communicate and operationalize the company's mission, vision, and values.
  • Participate in special projects related to clinical quality improvement and innovation.
  • Lead regular team meetings, resolve conflicts, motivate employees, and foster communication that supports employee retention and high-quality patient care.
  • Partner with the Clinic Manager to establish, communicate, and maintain high standards for care and safety.
  • Provide approximately 30 hours per week of direct patient care.
  • Demonstrate working knowledge of financial statements, clinic billing procedures, insurance types, and payer guidelines, and make adjustments in coordination with district and regional leadership.
  • Stay current on diagnostic and procedure coding and their effects on reimbursement, and train staff as needed.
  • Modify procedures and clinic resource commitments as financial conditions require.
  • Interview, onboard, and mentor clinician team members.
  • Identify clinical and patient-experience educational opportunities for the team.
  • Perform monthly chart audits and one-to-one evaluations of clinicians.
  • Manage payroll targets and create and maintain clinician schedules for the assigned sites.
  • Respond to patient and staff complaints regarding clinicians.
  • Maintain high standards of patient care to meet and exceed patient-experience goals and net promoter score targets.
  • Identify, plan, and participate in marketing activities and community events that increase patient volume and engagement.

About the Company

Carbon Health

Primary, urgent, and telehealth care platform

Carbon Health provides primary, urgent, and virtual care through a hybrid model that combines offline clinics with an online platform. Patients can book same-day appointments and receive care either in person or via a mobile app, enabling convenient access to healthcare. The service works by offering flexible scheduling, via a mobile app and clinics, with care delivered through physicians who conduct visits—billing is handled as standard service fees paid out-of-pocket or through insurance, and the company also offers prescription delivery. Unlike many providers, Carbon Health does not require memberships and accepts most major insurance plans, broadening access for a wide range of patients. The goal is to make healthcare simpler and more reachable by leveraging technology to connect patients with timely, quality care wherever they are.

Company size
1,001-5,000
Company stage
Bankrupt
Total funding
$616.8M
Headquarters
San Francisco, CA
Founded
2015

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