A

Atlantic Health System

Non-profit healthcare provider with physician network

Application Systems Analyst 3

Enterprise ApplicationsConfirmed live in the last 24 hours
Full-timeMorristown, NJ, USA$50.15 - $88.28 /hrIn-person

About the Job

Requirements

  • A high school diploma or GED is required.
  • At least 5 years of experience building and implementing Epic MyChart is required.
  • At least 5 years of experience supporting healthcare patient portals and patient-engagement websites is required.
  • Current Epic certification in Epic MyChart and Epic Ambulatory is required.
  • Experience implementing Video Visits and Video on Demand in MyChart using an Epic-integrated video platform is required.
  • Experience with health communication systems such as WELL Health, Twilio, SpinSci, or TeleVox is required.
  • Experience working in a multi-facility, multi-clinic healthcare organization is required.
  • Experience customizing web applications and websites such as MyChart is required.
  • Experience with Direct/Open Scheduling, e-Check-In, Patient Questionnaires, Telehealth including e-visits and video visits, the MyChart mobile app, Result Release, or similar projects is required.
  • Understanding of hospital and ambulatory operations and workflows, including patient portals and mobile devices, is required.
  • Experience participating in optimization projects encompassing design, build, testing, and support is required.
  • Strong analytical and multitasking skills are required.
  • Excellent time-management skills are required.
  • Effective organizational skills, attention to detail, follow-through, and commitment to excellence are required.
  • Ability to interact effectively with peers, management, physician office staff, vendors, and other customers is required.
  • Ability to communicate clearly, understandably, and professionally, with demonstrated written and verbal communication skills, is required.
  • Ability to solve complex problems and take a new perspective on existing solutions, exercising judgment based on analysis of multiple information sources, is required.
  • Ability to balance customer priorities and needs, make critical decisions, and work comfortably with ambiguity in a fast-paced environment is required.
  • Ability to participate in an on-call rotation to provide off-hours end-user support is required.

Responsibilities

  • Provide direct support for the development and implementation of Patient Experience/Engagement and digital programs.
  • Act as a liaison supporting healthcare entities that provide digital health services, including administration, providers, and staff.
  • Stay abreast of new, available, and upcoming technologies and methodologies.
  • Partner with the Training team to create staff end-user training content to proactively minimize service desk requests and improve efficiency.
  • Run queries to report on various metrics.
  • Develop and monitor testing scenarios and methodologies to demonstrate system efficiency.
  • Prepare and maintain testing-plan documentation.

Desired Qualifications

  • Experience building Community Connect in MyChart is preferred.
  • Experience deploying digital health or digital front-door features for health systems is preferred.
  • Experience in business analysis or project management is preferred.

About the Company

Atlantic Health System

Non-profit healthcare provider with physician network

Atlantic Health System is a large non-profit healthcare network in New Jersey that runs hospitals, outpatient centers, urgent care clinics, and a physician-led group called Atlantic Medical Group with more than 1,000 doctors across 300 locations. It provides a full range of medical services to communities in New Jersey and New York and lets patients manage care through the MyChart portal, which handles medical records, appointments, and bill payments. Its business model puts earnings back into its healthcare services and facilities, reinvesting to improve care access and community health. The system differentiates itself by being a broad, integrated network of facilities and a large physician group under a nonprofit umbrella, offering coordinated care across many sites. Its goal is to improve community health by delivering comprehensive care and continually expanding access to high-quality medical services.

Company size
5,001-10,000
Company stage
Not listed
Total funding
Not listed
Headquarters
Morristown, NJ
Founded
Not listed

Recently Posted Jobs

Explore more opportunities at Atlantic Health System

See more jobs