Automation Delivery Lead
Accor
Automation Delivery Lead
Accor
Global hotel management, franchising, loyalty programs
As the Delivery Lead, you will make the automation portfolio executable. Reporting to the Director of Smart Automation, you will convert shaped demand into credible estimates and capacity commitments, control delivery through clear governance, and manage cross-project dependencies, escalation and recovery so committed milestones land predictably and within budget.
Key responsibilities
Key Success Factors:
Technical expertise:
The role involves global collaboration, requiring flexibility to accommodate time zone differences.
Accor operates a global portfolio of hotel brands spanning economy to luxury, providing hotel management and franchising services in the travel and tourism sector. Its revenue comes from room bookings, food and beverage services, and management fees earned from franchised properties. The company runs a loyalty program called A Club to boost guest retention and engagement. Growth is aided by strategic acquisitions, such as Adoria for corporate catering solutions and a stake in Squarebreak for upscale villa rentals. Accor pairs global expertise with local knowledge to deliver consistent hospitality experiences at scale, while pursuing sustainability and positive impact on guests, communities, and the environment. The overall goal is to offer reliable, high-quality experiences across markets and to grow responsibly through responsible expansion and sustainable practices.
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