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Siloam Hospitals Group

Private hospital network and healthcare provider

Laboratory Services Coordinator

Diagnostics & Laboratory ProfessionalsConfirmed live in the last 24 hours
Full-timeSouth Jakarta, South Jakarta City, Jakarta, IndonesiaNo salary listedIn-person

About the Job

Requirements

  • A bachelor's or master's degree in Medical Technology, Clinical Laboratory Science, or a related major.
  • At least 3 years of work experience in hospital or clinic laboratory services.
  • Strong knowledge of laboratory techniques, equipment, and quality control procedures.
  • Ability to analyze data, monitor performance metrics, and implement quality improvement initiatives.

Responsibilities

  • Plan and coordinate activities to strengthen laboratory quality and operations, including worker training and education, logistics, equipment maintenance, administrative needs, and delivery and receipt of goods, ensuring continuous laboratory services that meet hospital quality standards and applicable laws and regulations.
  • Monitor quality assurance activities across hospital laboratory services to ensure accurate examination results.
  • Monitor and maintain operational policies and procedures for laboratory services, including administrative supervision and quality and safety improvement programs, to ensure operations comply with established functions and responsibilities.
  • Monitor and evaluate third-party, supplier, and reference laboratory activities and service results, and prepare reports to maintain product and service quality.
  • Ensure examination results, including photos and expertise, are received completely, correctly, and on time for inpatient, outpatient, emergency, and medical check-up services.
  • File, organize, and retrieve examination-result data as needed.
  • Guide workers and support their personal and professional development, including safety orientation, and conduct performance evaluations to ensure competency under applicable rules, regulations, and hospital needs.
  • Implement and supervise quality and safety procedures and practices, including attending training, collecting and documenting data, and preparing reports to support hospital-wide indicators and department or unit targets.
  • Collect operational data and prepare reports for superiors, including analysis and evaluation of operational activities and quality and safety programs, and take action based on department or unit operational needs or assess program effectiveness.

Desired Qualifications

  • Excellent communication skills for interacting with laboratory staff, patients, and other healthcare professionals.

About the Company

Siloam Hospitals Group

Private hospital network and healthcare provider

Siloam Hospitals Group runs a large private healthcare network in Indonesia with 41 hospitals and many clinics across 23 provinces. It delivers inpatient and outpatient services to self-paying patients, corporate clients, insurers, and BPJS participants, generating revenue from room charges, procedures, consultations, pharmaceuticals, and diagnostics. The group focuses on high-complexity care in cardiology, oncology, neurology, neurosurgery, orthopedics, and gastroenterology, operating Centers of Excellence to coordinate advanced treatments, and uses a managed service model that lets hospitals be built with external capital while sharing revenue. Its goal is to expand access to high-quality private healthcare in Indonesia, strengthen specialized care, and maintain a broad, affordable service network for individuals, employers, insurers, and government programs, backed by JCI accreditation as a quality benchmark.

Company size
5,001-10,000
Company stage
IPO
Headquarters
Tangerang, Indonesia
Founded
1996

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