INACTIVE
Full-Time
Counter Business Manager
Posted on 8/27/2024
Charlotte Tilbury
1,001-5,000 employees
Luxury skincare, makeup, and fragrance products
Consumer Goods
Senior, Expert
Trafford, UK
Category
Project Management
Business Development
Business & Strategy
Required Skills
Sales
Management
Requirements
- Deliver weekly and Monthly productivity reporting to the Field Sales Manager
- Driving sales success through motivation of the team to hit daily and monthly KPI targets
- Leading a #1 team through daily briefs, performance 121 meetings, tilbury theatre eventing and general line management
- Monthly rota scheduling, payroll budgeting and forecasting (responding to trading conditions)
- Working and liaising with host store partners and senior stakeholders; ensuring brand compliance with policies and procedures
- Monitor stock levels through managing sales, audits and counts, analysing all information available to provide proactive counsel to the Field Sales Manager on stock lines
- People planning; ongoing talent management and succession planning of the team.
- Acts with integrity when dealing with complex people matters, adhering to People policies and processes, seeking advice and guidance when necessary.
- Owning the end-to-end recruitment process in your store, proactively sourcing exceptional talent and providing a magical candidate experience to all applicants
- Identify the training needs of the team in collaboration with the Field Training Manager and provide feedback about advancement in opportunity areas
- Drive and build your business KPI performance to achieve market leading results and maintain #1 ranking and #1 growth
- Ensure the best customer experience is being delivered; embedding the magic service methodology, and building brand awareness by creating lasting emotional connections with customers
- Own your counter metrics and unlock the steps that need to be taken to manage future risks and opportunities
- Think limitlessly with your plan for the calendar year with consideration for New Product Launches, and activity/market impacts from the previous year of trade
- Entrepreneurial with proposing plans, events and other limitless activity to unlock commercial success.
- Adhere to health and safety guidance in the workplace
- Execute flawless grooming standards, inspiring your team to be and feel the best versions of themselves
- Naturally creative, seeking innovative ways to over perform and deliver
- An entrepreneurial mindset, focusing on the ‘why?’ and taking risks to reach for ‘wow’ results
- Assertive with energy and drive to succeed
- Strong emotional intelligence and engaging personable skills that can be adapted to suit
- Ability to build and maintain strong relationships with your team and stakeholders
- Acts with integrity and isn’t reluctant to hold ownership
Responsibilities
- Deliver weekly and Monthly productivity reporting to the Field Sales Manager
- Driving sales success through motivation of the team to hit daily and monthly KPI targets
- Leading a #1 team through daily briefs, performance 121 meetings, tilbury theatre eventing and general line management
- Monthly rota scheduling, payroll budgeting and forecasting (responding to trading conditions)
- Working and liaising with host store partners and senior stakeholders; ensuring brand compliance with policies and procedures
- Monitor stock levels through managing sales, audits and counts, analysing all information available to provide proactive counsel to the Field Sales Manager on stock lines
- People planning; ongoing talent management and succession planning of the team.
- Acts with integrity when dealing with complex people matters, adhering to People policies and processes, seeking advice and guidance when necessary.
- Owning the end-to-end recruitment process in your store, proactively sourcing exceptional talent and providing a magical candidate experience to all applicants
- Identify the training needs of the team in collaboration with the Field Training Manager and provide feedback about advancement in opportunity areas
- Drive and build your business KPI performance to achieve market leading results and maintain #1 ranking and #1 growth
- Ensure the best customer experience is being delivered; embedding the magic service methodology, and building brand awareness by creating lasting emotional connections with customers
- Own your counter metrics and unlock the steps that need to be taken to manage future risks and opportunities
- Think limitlessly with your plan for the calendar year with consideration for New Product Launches, and activity/market impacts from the previous year of trade
- Entrepreneurial with proposing plans, events and other limitless activity to unlock commercial success.
- Adhere to health and safety guidance in the workplace
- Execute flawless grooming standards, inspiring your team to be and feel the best versions of themselves
- Naturally creative, seeking innovative ways to over perform and deliver
- An entrepreneurial mindset, focusing on the ‘why?’ and taking risks to reach for ‘wow’ results
- Assertive with energy and drive to succeed
- Strong emotional intelligence and engaging personable skills that can be adapted to suit
- Ability to build and maintain strong relationships with your team and stakeholders
- Acts with integrity and isn’t reluctant to hold ownership
Charlotte Tilbury Beauty Ltd. specializes in luxury beauty and skincare products, offering a diverse range that includes skincare, makeup, and fragrances. Their products, such as Charlotte's Magic Cream and Magic Serum Crystal Elixir, are designed to meet the needs of beauty enthusiasts who seek high-quality items. The company operates through a direct-to-consumer model via its website and also partners with major department stores for retail sales. What sets Charlotte Tilbury apart from competitors like Estée Lauder and Dior is its focus on unique product formulations, celebrity endorsements, and a strong online presence. The goal of Charlotte Tilbury is to provide premium beauty solutions while enhancing customer engagement through personalized services like virtual consultations and loyalty programs.
Company Stage
Acquired
Total Funding
N/A
Headquarters
London, United Kingdom
Founded
2012
Growth & Insights
Headcount
6 month growth
↓ -1%1 year growth
↑ 0%2 year growth
↓ -1%
Simplify's Take
What believers are saying
- The new flagship store in Covent Garden enhances brand visibility and customer experience.
- The launch of 'Law of Attraction' fragrances taps into the growing spirituality trend.
- Puig's full acquisition by 2031 could provide strategic growth opportunities.
What critics are saying
- The class action lawsuit settlement may lead to increased regulatory scrutiny.
- Heavily discounted products could harm the brand's luxury image.
- Economic uncertainties may impact the success of the new flagship store.
What makes Charlotte Tilbury unique
- Charlotte Tilbury offers award-winning products like Charlotte's Magic Cream and Magic Serum.
- The brand excels in celebrity endorsements and a strong online presence.
- Charlotte Tilbury provides personalized services like virtual consultations and in-store appointments.
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Benefits
Health Insurance
Dental Insurance
Vision Insurance
Life Insurance
401(k) Retirement Plan
401(k) Company Match
Paid Vacation
Employee Assistance Program (EAP)
INACTIVE