When you join the growing BILH team, you're not just taking a job, you’re making a difference in people’s lives.

Job Description:

BILH Primary Care is where you can truly make a difference. As the Medical Assistant, you are responsible for assisting in the delivery of high quality, safe clinical care, by being a member of a high performing clinical team.

The Medical Assistant on the BILH Primary Care team, will work to enhance patient satisfaction and provider efficiency through a collaborative approach to patient care. Working with Healthcare Providers on their daily needs and schedules will assure patient care is delivered in a timely manner. Taking patient vital signs as well as documenting medical history in our EMR system and providing patients and families medical information in order to achieve positive patient satisfaction are just some of the critical duties you will be performing. Your skills will be valued here. Come join us!

Minimum Qualifications:
Education: High School Diploma or equivalent required, and:
1) Graduate of an Accredited Medical Assistant program OR
2.) Has obtained a Medical Assistant Certification (AAMA, CCMA, RMA, NCMA)
OR
3.) Minimum of 5 years' experience working as a Medical Assistant

Licensure, Certification, Registration:
Achieves and maintains Basic Life Support (BLS) certification through American Heart Association, within 90 days of hire.

Skills, Knowledge & Abilities:
Strong interpersonal and customer service skills. Knowledge of medical terminology. Must possess strong problem-solving abilities and analytical skills to ensure patient’s needs are met. Must possess basic computer skills. Utilizes critical thinking and good judgement in performance of tasks. Must possess good organizational skills and the ability to multitask.

Pay Range:

$21.00 - $28.26

The pay range listed for this position is the base hourly wage range the organization reasonably and in good faith expects to pay for this position at this time. Actual compensation is determined based on several factors, that may include seniority, education, training, relevant experience, relevant certifications, geography of work location, job responsibilities, or other applicable factors permissible by law. Compensation may exceed the base hourly rate depending on shift differentials, call pay, premium pay, overtime pay, and other additional pay practices, as applicable to the position and in accordance with the law.

As a health care organization, we have a responsibility to do everything in our power to care for and protect our patients, our colleagues and our communities. Beth Israel Lahey Health requires that all staff be vaccinated against influenza (flu) as a condition of employment.

More than 35,000 people working together. Nurses, doctors, technicians, therapists, researchers, teachers and more, making a difference in patients' lives. Your skill and compassion can make us even stronger.

Equal Opportunity Employer/Veterans/Disabled

About the company

Beth Israel Lahey Health is an integrated health system that coordinates care across hospitals, clinics, and other care settings to keep patients connected wherever they are. Its services come from doctors, nurses, technicians, social workers, and educators who work together, guided by medical research and education. The system operates by linking hospitals, primary and specialty care, and support services so patients receive seamless care with access to resources like research-informed treatment and training for staff. Unlike standalone hospitals or fragmented care providers, it combines multiple facilities and care teams into a single network to improve consistency and efficiency. The overarching goal is to improve patient outcomes and experience by delivering high-quality, coordinated care through research-backed practices and continuous education for its workforce.

Company Size

10,001+

Company Stage

N/A

Total Funding

N/A

Headquarters

Cambridge, Massachusetts

Founded

2017

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Simplify's Take

What believers are saying

BILH posted a $93 million operating gain in 2025 after four loss-making years.
First-quarter 2026 operating income hit $60.2 million, reversing last year's loss.
Heidi's pilot cut after-hours work for 74% of users and lifted patient presence.

What critics are saying

Kevin Tabb exits by 2027, forcing a national CEO search during expansion.
Massachusetts AG price caps and annual monitoring constrain pricing through 2025.
2025 RICO litigation against drug and pharmacy giants ties BILH to costly court fights.

What makes Beth Israel Lahey Health unique

BILH spans 14 hospitals and 39,000 employees, combining academic and community care.
BILH’s 2026 Heidi rollout standardizes ambient AI scribing across all physicians.
BILH is shifting 64% of care outside Boston and Burlington, deepening local access.

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Benefits

Mental Health Support

Company News

Associated Press

Apr 28th, 2026

Beth Israel Lahey Health rolls out Heidi's AI scribing to all physicians after 90% report better patient presence

Beth Israel Lahey Health is rolling out Heidi's ambient AI scribing tool to all its physicians following a successful trial across its facilities. The health system, which serves over 6,000 providers across 14 hospitals and 175 primary care practices, prioritises addressing physician burnout, with nearly half of US physicians reporting burnout. During a six-month trial offering Heidi to 1,000 providers, the majority adopted the technology. Survey results showed 89% were satisfied with note quality, 90% felt more present with patients, 74% reduced after-hours work time, and 82% experienced reduced cognitive load during visits. The implementation demonstrates how ambient AI can deliver immediate relief to physicians whilst benefiting patients and the healthcare system. Heidi supports over 2 million consultations weekly globally and has raised $96.6 million from investors including Point72 Private Investments and Blackbird.

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About the job