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PENN Entertainment

Operates casinos, racetracks, and online betting

Beverage Server

Dining, Bar & Counter ServiceUpdated on Nov 12
Full-timeKansas City, KS, USANo salary listedIn-person

About the Job

Requirements

  • Must be at least 21 years of age.
  • A high school diploma or equivalent is required.
  • Excellent customer service and communication skills are required.
  • Ability to count money and make change correctly is required.
  • Ability to earn and maintain ServSafe certification is required.
  • Ability to earn and maintain TiPS certification is required.
  • Must be available for a required schedule that may include nights, weekends, holidays, and overtime as needed.
  • Must meet professional appearance standards prescribed by company policy.

Responsibilities

  • Resolve service problems according to guidelines.
  • Appear in publicity photos.
  • Promote casino events and programs.
  • Provide fast, friendly, professional beverage service to casino guests and carry full trays on every round.
  • Monitor guest alcohol consumption and intervene as needed according to guidelines.
  • Take drink orders, communicate with bartenders, assist in drink preparation, and present drinks to guests.
  • Handle money according to procedure; operate the cash register, take money, make change, and make deposits at the end of the shift.
  • Maintain a clean and stocked workstation.
  • Participate as a team member with servers, venue hosts, supervisors, and kitchen staff to maintain a smooth and efficient operation.
  • Declare tips through the time and attendance system at the end of each shift.
  • Meet department uniform, appearance, and grooming requirements.
  • Meet attendance guidelines and adhere to regulatory, department, and company policies.
  • Keep work areas clean and free of safety hazards, debris, and litter.
  • Perform all job duties in a safe and responsible manner.
  • Perform other job-related and compatible duties as assigned.

Desired Qualifications

  • Knowledge of tray-service cocktail ingredients and/or prior server experience is preferred.

About the Company

PENN Entertainment

Operates casinos, racetracks, and online betting

Penn Entertainment runs a nationwide network of casinos and racetracks and builds a strong online gaming and sports betting platform. It operates 42 casinos and racetracks across 19 states, alongside a digital sports betting and iGaming presence and sports media properties. Its products work by combining physical venues with online platforms so customers can bet, play casino games, or follow sports content across both in-person and digital channels, using a unified account and cross-channel experiences. Compared with competitors, the company differentiates itself with its large, diverse footprint and its omni‑channel approach that links land-based gaming, online wagering, and media partnerships into one ecosystem. The company’s goal is to lead the North American gaming industry by growing its community of players and expanding its integrated entertainment experiences across physical venues, online platforms, and media.

Company size
5,001-10,000
Company stage
IPO
Headquarters
Wyomissing, PA
Founded
1972

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