ABB

Electrification, automation, and robotics solutions

Field Service Engineer

Equipment Field ServicePosted on Nov 10

Full-timeCairo, Cairo Governorate, EgyptNo salary listed

About the Job

Requirements

A bachelor's degree in Mechanical, Electrical, or Electromechanical Engineering is required.
Three to five years of service experience, preferably in machines or rotating equipment, is required.
Certification in Category 3 vibration analysis is required.
Strong knowledge of alignment and balancing processes for motors and generators is required.
Ability to use specialized tools and equipment for vibration analysis and alignment is required.
Ability to diagnose and troubleshoot electrical and mechanical issues is required.
A solid understanding of electrical and mechanical principles related to motors and generators is required.
Ability to interpret wiring diagrams, assembly drawings, technical manuals, and technical specifications is required.
Ability to communicate in English is required.

Responsibilities

Execute service work with low to medium complexity in accordance with work instructions, standard processes, quality standards, and safety guidelines.
Plan and execute work with customers using a first-time-right approach.
Perform installation, commissioning, maintenance, troubleshooting, and repair activities on motors and generators.
Work with customers onsite to identify opportunities to improve their operations and eliminate pain points.
Perform field service tasks, identify technical issues, and analyze them through remote or onsite activities in service categories and products.
Prepare material lists for service activities and ensure materials, parts, and equipment are available and of appropriate quality.
Troubleshoot equipment and process failures, request proactive corrective actions, and recommend ways to prevent future issues.
Travel up to 80 percent of the time.
Provide technical support during evenings and weekends on a rotating schedule.
Protect Machines IB through professional service delivery.
Ensure the quality of repair work.

Desired Qualifications

Service experience in machines or rotating equipment is preferred.

At ABB, we help industries run leaner and cleaner—and every person here makes that happen. You’ll be empowered to lead, supported to grow, and proud of the impact we create together. Join us and help run what runs the world.

This position reports to:

Service Manager

Your role and responsibilities

In this role, you will have the opportunity to execute service work with low to medium complexity as per work instructions and in accordance with ABB standard processes, quality standards, and safety guidelines. Each day, you will plan and execute work on a first-time right approach with customers. You will also showcase your expertise by displaying a clear understanding of sense of urgency and care in your own area of responsibility.

The Field Service Engineer will perform installation, commissioning, maintenance, troubleshooting, and repair activities on motors and generators.

The work model is: onsite

This role is contributing to the Motion Service at MO division.

You will be mainly accountable for:

Working with the customer (while on-site) to identify opportunities to improve the customer’s operations and eliminate pain points.
Performing field service tasks, identifying technical issues, and performing analysis through remote or on-site activities in service categories and products.
Preparing material lists needed for service activities and ensuring that all materials, parts, and equipment are available and of appropriate quality for service activities.
Troubleshooting equipment/process failures, requesting proactive corrective actions, and making recommendations to avoid such issues in the future.
Traveling up to 80 percent of the time.
Providing technical support during evenings and weekends on a rotating schedule.
Protecting Machines IB via professional service delivery.
Ensuring quality of repair work.

Qualifications for the role:

You have a Bachelor of Mechanical, Electrical, or Electromechanical Engineering.
You have 3–5 years of service experience, preferably in machines / rotating equipment.
You possess certification in Cat 3 vibration analysis.
You possess strong knowledge of alignment and balancing processes for motors and generators.
You are at ease using specialized tools and equipment for vibration analysis and alignment.
You possess excellent problem-solving skills with the ability to diagnose and troubleshoot electrical and mechanical issues.
You possess a solid understanding of electrical and mechanical principles related to motors and generators.
You are at ease interpreting wiring diagrams, assembly drawings, technical manuals, and technical specifications.
You are at ease communicating in English language.

Building a cleaner, smarter future takes all kinds of minds: the curious, the courageous, and the creative. That's why we welcome people from all backgrounds and experiences.

Ready to make an impact?

Apply today or visit https://www.abb.com to learn more about the impact of our solutions across the globe.

About the Company

ABB

Electrification, automation, and robotics solutions

ABB provides electrification and automation technologies for industry and infrastructure. Its products include smart building systems, electric vehicle charging, robotics, motors and drives, and factory automation software, delivered as integrated hardware and software that manage energy and automate tasks. ABB differentiates itself with a long history in power and automation, a broad global footprint, and a focused portfolio around electrification, motion, process automation, and robotics, complemented by digital services. Its goal is to help customers use energy more efficiently and work more productively, enabling sustainable and resource-efficient operations and transportation.

Company size: 10,001+
Company stage: IPO
Headquarters: Zurich, Switzerland
Founded: 2007

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