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Highmark Health

Health insurance plans and wellness resources

Medical Assistant Certified - Express Care West, Health & Wellness Pavilion West

Clinical Support & Patient AdministrationConfirmed live in the last 24 hours
Full-timeErie, PA, USA

About the Job

Requirements

  • A high school diploma, GED, or completion of a Medical Assistant Program is required.
  • Employees who graduated from a medical assistant program within the past five years or have proof of one year of medical assistant work experience within the past three years must complete certification training and/or attempt testing within 30 days of hire and obtain certification within 120 days of hire.
  • An accepted Medical Assistant certification from NHA, AAMA, AMT, NCCT, or AMCA is required.
  • Employees who do not meet the stated certification criteria may be eligible to sit for a company-proctored certification exam when qualified.
  • American Heart Association CPR is required.
  • Act 34 Criminal Background Clearance Certificate is required.
  • Act 33 Child Abuse Clearance Certificate is required.
  • Act 73 FBI Fingerprinting Criminal Background Clearance Certificate is required.
  • Employees must comply with HIPAA, company information-security guidelines, the Code of Business Conduct, applicable laws and regulations, and company policies and training requirements.

Responsibilities

  • Assist in coordinating patient care under the supervision of the health care provider using a team-based approach.
  • Prepare and room patients according to standardized workflows; obtain and document vital signs, patient information, patient history, tobacco and medication screening, and, when applicable, depression screening tools and annual wellness visit screenings.
  • Review and update medication lists in the electronic health record and review and update patients' social histories.
  • When applicable, pend or cue orders for age-appropriate screenings, prescriptions, refills, or other orders in accordance with approved protocols.
  • Perform back-office testing according to approved protocols and policies.
  • Assist providers with examinations and procedures.
  • Provide follow-up with patients by their preferred method and notify patients of test results under provider direction and in a timely manner.
  • Prepare examination rooms and maintain appropriate supplies and inventory in patient treatment areas.
  • Clean and sterilize instruments according to approved policy and manufacturer guidelines.
  • Perform assigned laboratory controls and equipment checks.
  • Administer and accurately document medications according to policy and safe-practice requirements.
  • Document accurately in the electronic health record according to established standards and workflows.
  • Perform clerical office functions and other assigned duties.
  • Travel or float between physician office locations as needed.

Desired Qualifications

  • An Associate's Degree is preferred.

About the Company

Highmark Health

Health insurance plans and wellness resources

Highmark Health provides health insurance plans in Pennsylvania, Delaware, and West Virginia for individuals, families, businesses, and Medicare beneficiaries. Plans are funded by premiums and government reimbursements, and cover services like doctor visits, hospital stays, prescription drugs, and preventive care, plus member tools such as symptom checkers, cost and coverage details, and OTC rapid test reimbursements. It differentiates itself through active community involvement and sustainability efforts, alongside a large, diverse member base and Medicare compatibility that influence plan design. The goal is to improve community health by offering comprehensive coverage and supportive health resources while operating in a responsible and sustainable way.

Company size
5,001-10,000
Company stage
Grant
Total funding
$29.6M
Headquarters
Pittsburgh, PA
Founded
1996

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