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RELX

Global information analytics and decision tools

Sales Effectiveness Specialist 1

Sales OperationsPosted on Nov 11
Full-timeJohannesburg, South AfricaNo salary listedIn-person

About the Job

Requirements

  • A bachelor's degree in Business, Marketing, Finance, or a related field.
  • At least five years of experience in Sales Enablement, Sales Operations, Learning & Development, or a similar role.
  • Experience designing and delivering effective sales training programmes.
  • Advanced customer relationship management (CRM) proficiency.
  • Strong analytical, reporting, and dashboard-development skills.
  • Project management, stakeholder engagement, and change management capabilities.
  • Communication, facilitation, and coaching skills.

Responsibilities

  • Develop enablement strategies aligned with business goals, identify capability gaps, design onboarding, learning pathways and development programmes, and standardise sales methodologies and workflows.
  • Deliver training in consultative selling, negotiation, objection handling, product knowledge, and customer relationship management (CRM) tools; facilitate workshops, simulations, role-plays, and individual coaching; and help sales managers strengthen their coaching and performance management.
  • Identify sales-process bottlenecks and implement improvements to efficiency and conversion; strengthen pipeline management, forecasting, territory planning, and sales execution; and promote continuous improvement.
  • Monitor win rates, sales cycles, conversion, quota attainment, and pipeline health; develop actionable dashboards and reports; and measure training effectiveness, productivity improvements, and enablement returns.
  • Support customer relationship management (CRM) adoption, data quality, reporting accuracy, and system effectiveness; optimise tools, automate workflows, and deliver technology training.
  • Align commercial priorities and customer insights, sales messaging, marketing campaigns, and go-to-market strategies across teams; support sales leaders in addressing performance gaps and improving execution.

Desired Qualifications

  • Salesforce experience.

About the Company

RELX

Global information analytics and decision tools

RELX is a global provider of information-based analytics and decision tools for professionals across scientific, technical, medical, legal, risk, business, and exhibitions industries. It operates in four segments: Scientific, Technical & Medical; Risk & Business Analytics; Legal; and Exhibitions. Its products combine large datasets, analytics, and decision-support tools to help researchers, healthcare professionals, lawyers, and business leaders make informed choices, improve productivity, and achieve better outcomes. Revenue mainly comes from subscriptions, with additional income from transactional sales and advertising. RELX differentiates itself through its deep data assets, specialized industry knowledge, and multi-segment offerings that span content, analytics, and decision-support services. The company pursues a goal of delivering trusted information and insights while supporting corporate responsibility and alignment with the UN SDGs through its products and partnerships.

Company size
1,001-5,000
Company stage
IPO
Headquarters
London, United Kingdom
Founded
1894

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