K

Kaiser Permanente

Integrated healthcare provider and payer platform

Executive Director - Healthcare Technology Management

Full-TimeUpdated on 10/23/2026
No salary listed
Expert
Bachelor's, Master's
Pasadena, CA, USA
In PersonRequires travel to Kaiser Permanente regions; position states up to 75% travel and at least 50% travel.
Medical, Clinical & Veterinary

About the job

Requirements
  • At least 10 years of total experience in technology or hospital operations, with a substantial portion managing technology services in a healthcare environment within a multi-hospital organization.
  • At least five years of experience working in information technology or with integrated biomedical devices.
  • A bachelor's degree in business, clinical engineering, or a related field.
  • Experience managing large medical-device inventories exceeding 50,000 devices throughout their lifecycles.
  • Executive-level presentation skills for division, market leadership, market executive, and other leadership and peer forums, and the ability to advocate for Healthcare Technology Management issues and solutions in the region.
  • Experience managing large-scale capital projects involving healthcare technology management, such as CT, MRI, clinical laboratories, and physiological monitoring.
  • Knowledge of strategic planning for healthcare organizations, healthcare technology management, and divisional operations.
  • Competent knowledge of medical-device and systems interoperability, architecture, engineering, and construction as they relate to healthcare technology management.
  • Working knowledge of compliance issues applicable to healthcare technology management operations, including The Joint Commission, CMS, Sarbanes-Oxley, and the Food and Drug Administration.
  • A seasoned background leading, building relationships, and influencing senior matrix executives with a cooperative, risk-taking, fact-driven consultative style, balanced by results and customer-service orientation.
  • Extensive experience leading, recruiting, developing, and retaining high-performing teams and producing project results within schedule and budget.
  • Enterprise-wide vertical and horizontal communication skills, including written, presentation, oral, and listening skills.
  • Ability to work in a labor-management partnership environment with union staff.
  • Ability to travel at least 50% of the time; the role may require travel up to 75% to Kaiser Permanente regions.
Responsibilities
  • Provide integrated strategic direction, planning, and managerial support to Healthcare Technology Management in the Southern California and Hawaii markets.
  • Manage relationships with care delivery operations, market medical groups, KPIT, NSSO groups, KP Health Connect, and KFH.
  • Provide technical and content expertise and leadership to support market efforts and consistent enterprise lifecycle planning across service areas for selecting and deploying clinical equipment and systems across imaging, laboratory, and instrumentation.
  • Deliver a comprehensive medical-equipment maintenance and service program using established safe and efficient healthcare technology management practices in support of patient care.
  • Provide executive leadership and governance for the Healthcare Technology Management organization, ensuring service-level agreements, fiscal responsibility, accreditation, and regulatory compliance.
  • Align with and deploy operational standards, service models, and performance metrics to support safe, consistent, and reliable medical technology operations across facilities.
  • Develop regional capital and operating equipment plans with the Technology Coordination Group, informed by asset condition, lifecycle, utilization, and clinical need.
  • Oversee execution and deployment of approved plans, including progress reporting and communication with market and regional leadership.
  • Ensure effective integration of medical devices with IT architecture, electronic health records, and computerized maintenance management systems in alignment with national HTM standards and enterprise service models.
  • Partner with KPIT, Nursing, Operations, Facilities, and NSSO teams to support reliable system performance and technology-enabled care delivery.
  • Oversee medical-equipment maintenance and support programs using established computerized maintenance management systems and best practices to support patient safety, quality, access, and operational efficiency.
  • Establish processes to identify, monitor, and mitigate clinical technology risks across the market.
  • Lead medical-equipment redeployment and disposal programs in a financially, environmentally, and regulatory-compliant manner, including management of hazardous materials, licensed components, and electronic protected health information.
  • Ensure accurate asset inventories are maintained in the enterprise computerized maintenance management system in partnership with HTM CMMS leaders.
  • Lead development and management of regional HTM operating and capital budgets, supported by benchmarked staffing models, utilization forecasts, and long-range operational projections.
  • Ensure appropriate financial controls, reporting, and accountability are in place to support sustainable operations.
  • Partner with Care Delivery Operations, Facilities, Finance, Human Resources, KPIT, and other enterprise and regional stakeholders to align HTM services with organizational priorities and care-delivery needs.
Desired Qualifications
  • A master's degree is preferred.
  • An active role in Technology Management organizations is preferred.

About the company

K

Kaiser Permanente

View
Website

Kaiser Permanente runs an integrated healthcare platform that lets members manage and pay medical, premium, and pharmacy bills online. It serves Medicare Advantage, Individual and Family, and non-employer plans, offering options to pay as a guest or set up payment plans. The platform works by presenting a centralized online portal where users can view bills, choose how to pay, and handle multiple types of charges in one place. Revenue comes from premiums and medical services fees, while the service aims to reduce administrative work for both providers and patients and encourage on-time payments. What sets Kaiser Permanente apart is its combination of healthcare services with a single billing experience across multiple plan types, focusing on a user-friendly, centralized payment process rather than handling billing through separate systems. Its goal is to provide a straightforward, reliable way for members to manage and pay their bills, improving convenience and payment timeliness.

Company Size

10,001+

Company Stage

Grant

Total Funding

$7.5M

Headquarters

Oakland, California

Founded

1945

Get referred to Kaiser Permanente

See people who can refer or advise you

Simplify Jobs

Simplify's Take

What believers are saying

  • Kaiser opens Everett urgent care in 2027, extending access after its 2025 expansion.
  • West Los Angeles College launched an LVN program backed by Kaiser grants in 2023 and 2025.
  • Kaiser added five Everett primary care doctors in 2026, strengthening local member retention.

What critics are saying

  • On September 21, 2026, Kaiser filed 147 California layoffs, effective November 20.
  • Colorado union local sued on September 30, 2026 over admissions jobs moving to Georgia.
  • Northern California mental health clinicians still lack a new contract after 34 bargaining sessions.

What makes Kaiser Permanente unique

  • Kaiser Permanente combines insurance, hospitals, and physician groups inside one delivery system.
  • Its integrated model anchors billing, care coordination, and pharmacy payment across one member experience.
  • Massive California footprint and 180,000 workers give Kaiser unmatched local provider density.

Help us improve and share your feedback! Did you find this helpful?

Benefits

  • Professional Development Budget

Growth & Insights and Company News

6 month growth

2%

1 year growth

3%

2 year growth

3%
San Francisco Biotechnology Network
Oct 21st, 2026
Kaiser breaks ground on Folsom medical campus expansion.

Kaiser breaks ground on Folsom medical campus expansion. Kaiser's Folsom expansion will add a 187,000-square-foot care center, four operating rooms and jobs across medical and support services. Click here to view original post

DistilInfo
Oct 16th, 2026
Kaiser tops U.S. News' best Medicare Advantage list.

Kaiser tops U.S. News' best Medicare Advantage list. Kaiser Permanente leads the 2027 list of best Medicare Advantage companies from U.S. News & World Report, with an overall rating of 4.4 out of 5. UnitedHealthcare, Humana, Aetna and Devoted Health round out the top tier, each rated 3.8, according to the ratings published Oct. 14. The ratings matter because they arrive at the start of Medicare's annual open enrollment, which runs Oct. 15 through Dec. 7, when beneficiaries compare plans. They also offer a second, independently weighted view of insurer quality alongside CMS's Star Ratings released earlier in October. The best Medicare Advantage companies for 2027. U.S. News named five companies as best overall for Medicare Advantage: * Kaiser Permanente: 4.4 * UnitedHealthcare: 3.8 * Humana: 3.8 * Aetna: 3.8 * Devoted Health: 3.8 Three of the five, Aetna, Devoted Health and UnitedHealth Group, were also named best Medicare Advantage companies in the 2026 edition, according to U.S. News' 2026 announcement. Kaiser Permanente and Humana are new to the top list for 2027. U.S. News also recognized top companies in three consumer-focused categories: highest satisfaction, screening and prevention, and care continuity. How U.S. News rated insurers. U.S. News rates Medicare Advantage contracts on a five-point scale, assigning its own weights to more than 30 quality measures published by CMS. Those weights do not necessarily match the ones CMS uses for Star Ratings. U.S. News then calculates an enrollment-adjusted average rating for each company. To be named among the best, a company needed an overall rating of at least 3.8 after rounding and had to serve at least 1,000 beneficiaries as of December 2025 in each of 10 or more states or territories where it still offers coverage for 2027. The ratings covered both standalone Medicare Advantage contracts and those that include Part D drug coverage. Part D leaders unchanged. For standalone prescription drug coverage, the same two companies earned best overall recognition in both 2026 and 2027. Humana scored 3.8 and Centene scored 3.5 for 2027, according to U.S. News. To qualify as a top Part D company, an insurer needed at least 1,000 Part D beneficiaries in each of at least 10 jurisdictions where it still offers 2027 coverage, and an enrollment-weighted average rating of at least 3.5 after rounding. How the ratings compare with CMS stars. The U.S. News results broadly track this year's CMS Star Ratings, which showed Humana rebounding sharply, with 95 percent of its Medicare Advantage members in plans rated 4 stars or higher, up from about 20 percent. Aetna and UnitedHealthcare saw their share of members in 4-star-or-better plans decline, though both still met U.S. News' threshold. Because U.S. News applies its own weighting and requires a presence in at least 10 states, its list highlights larger multistate carriers. Strong regional plans may appear instead in U.S. News' state-by-state rankings. Those state-level ratings recognize a wider field. In the 2026 edition, fewer than one-third of Medicare Advantage insurers nationwide earned a best insurance company designation in at least one state, according to Geisinger Health Plan, which was named a best company in Pennsylvania that year. Regional and provider-owned plans such as Geisinger's often compete closely with national carriers in their home markets even when they fall short of the 10-state requirement for the national list, giving beneficiaries more top-rated options to compare locally. What it means for beneficiaries and plans. For beneficiaries, the ratings are one input among several. Plan networks, drug formularies, premiums and out-of-pocket costs vary widely by county, and a highly rated company may not offer the best plan in a given area. For insurers, appearing among the best Medicare Advantage companies can be a marketing advantage during open enrollment. Unlike CMS Star Ratings, the U.S. News ratings do not affect federal quality bonus payments, but they shape how consumers and brokers view plan quality as enrollment decisions are made.

DistilInfo
Oct 8th, 2026
Texas launches UnitedHealth Group investigation over denials.

Texas launches UnitedHealth Group investigation over denials. Texas Attorney General Ken Paxton has opened a UnitedHealth Group investigation into allegations that the company used deceptive and unlawful practices that denied Texans medically necessary care, according to his office's Oct. 5 announcement. The office said it has issued Civil Investigative Demands to the company. The probe adds state-level legal exposure for the country's largest health insurer at a time when it is replacing several senior executives. For providers, the inquiry centers on issues they deal with directly: coverage decisions, authorization practices and the role of insurers in care decisions. [TABLE OF CONTENTS] What the UnitedHealth Group investigation covers. Paxton's office said the demands seek evidence of potential violations of the Texas Deceptive Trade Practices Act and other state laws. The investigation follows reports about how the company administers health benefits and makes coverage decisions, according to the announcement. Among the allegations the office cited are reports that the company gave nursing homes financial incentives to avoid or delay transferring patients to hospitals. The office is also examining whether the company's practices could amount to the unlawful corporate practice of medicine, KLBJ-AM in Austin reported. "Alarming reports keep piling up about how United treats Texas consumers," Paxton said in a statement. Paxton is also a Republican candidate for U.S. Senate. The allegations have not been proven, and the investigation does not establish that the company violated the law. UnitedHealth told Austin television station KXAN it did not have a response to share. Related Texas probe and pending litigation. The inquiry is the second Paxton has announced against a major insurer in recent weeks. His office earlier opened an investigation into Blue Cross Blue Shield of Texas and its parent, Health Care Service Corp., over procedures for denying and delaying urgent and medically necessary care and over prior authorization requirements, according to the attorney general's news releases. UnitedHealthcare also faces new private litigation. A proposed class action filed Sept. 30 in U.S. District Court for the District of Connecticut alleges the insurer's copay accumulator policy unlawfully stopped crediting drug manufacturer assistance toward a member's deductible and out-of-pocket limit, according to the complaint. Leadership changes at the insurer. The investigation arrives after a series of executive moves at the company in September, most of them announced by the executives on LinkedIn: * Bobby Hunter, previously CEO of government programs at UnitedHealthcare, became president of UnitedHealthcare, he said Sept. 28. * Dan Kueter, who led UnitedHealthcare's commercial business, became chief commercial officer of UnitedHealth Group. * Brandon Cuevas returned from Kaiser Permanente after three years to become CEO of UnitedHealthcare's commercial business, he said Sept. 22. * Jodee Kozlak was named the company's first chief administrative officer, effective Sept. 28, according to published reports. Hunter wrote that he will focus on accelerating the insurer's "modernization agenda" to make health care more connected and easier to navigate. Tim Noel remains CEO of UnitedHealthcare, the company told Reuters, according to Healthcare Brew. The appointments draw largely on company veterans. Hunter joined UnitedHealth Group in 2011 and held a series of Medicare roles before leading government programs, according to published reports. Cuevas spent 14 years at UnitedHealthcare before leaving for Kaiser Permanente, where he was executive vice president for its national health plan. Kueter wrote on LinkedIn that his new role involves working across UnitedHealthcare and Optum to coordinate product development and innovation. What comes next. Civil Investigative Demands are an evidence-gathering step, and the attorney general's office has not announced a lawsuit or a timeline. The company's response to the demands, and any findings from the parallel inquiry into Blue Cross Blue Shield of Texas, will indicate how far the state intends to take its review of insurer coverage practices. The outcome of the UnitedHealth Group investigation will fall to a leadership team that has been in place for only a few weeks.

PR Newswire
Sep 30th, 2026
Dr Taejoon Ahn named CEO of Washington Permanente Medical Group, overseeing 1,200 clinicians

Washington Permanente Medical Group has appointed Taejoon Ahn, MD, MPH, as its new CEO and executive medical director, effective 30 September. Dr Ahn will lead the multispeciality medical group, which comprises over 1,200 clinicians caring for more than 550,000 Kaiser Permanente members across Washington state. Dr Ahn brings over 15 years of physician executive experience. He most recently served for 12 years as president of John Muir Medical Group. He succeeds Dorian Reid, MD, who served in an interim capacity since September 2025. WPMG is the independent, physician-owned medical group that provides care exclusively for Kaiser Permanente members in Washington. Dr Ahn will partner with regional president Cynthia Dold to continue delivering integrated care across the state.

Yahoo Finance
Sep 29th, 2026
Kaiser cuts 147 admin jobs across California offices

Kaiser Permanente is laying off 147 business and administrative employees across California in November. The cuts affect 16 locations in Los Angeles, Orange, San Diego, Riverside and Alameda counties, with the largest reductions being 72 positions in San Diego and 20 in Pasadena. The Oakland-based non-profit said the layoffs do not include direct patient care staff and will not affect care quality. Kaiser stated it continually evaluates how it organises work to ensure high-quality care remains affordable and accessible. Affected employees will receive support to explore other opportunities within Kaiser, and where appropriate, severance packages and outplacement services. Kaiser employs approximately 180,000 people in California.