Tools Learning & Development Facilitator

The Tools Learning & Development Facilitator assists the Merchandising Learning & Development Specialist with preparing and delivering customer training in stone setting, laser welding, and soldering. This role organizes classroom supplies, supports instruction and hands-on practice, and helps maintain a safe, productive learning environment that meets customers’ learning needs.

Key Responsibilities

·Assist the Merchandising Learning & Development Specialist with planning lessons and delivering scheduled stone setting, laser, and soldering classes.

·Support classroom instruction and adapt to customers’ learning needs.

·Maintain a safe, respectful, and productive classroom environment.

·Engage customers in hands-on practice and creative problem-solving activities.

·Use technology that supports learning and teaching.

·Organize class supplies and resources, assist with teardown of stones and scrap materials, and keep the classroom clean and orderly.

·Maintain current subject-area knowledge through relevant professional development and research.

·Support Stuller’s mission, values, and strategic vision while building customer relationships and business opportunities.

·Reinforce techniques demonstrated by the Specialist through step-by-step guidance and practical feedback during customer exercises.

·Identify where customers need additional instruction and coordinate with the Specialist to adjust demonstrations, pacing, or practice activities.

·Share recurring customer questions and classroom observations with the Specialist to improve lesson clarity, training materials, and future class preparation.

Basic Qualifications

·5+ years of recent, related work experience in the occupational area.

·Teaching or training experience and knowledge of the subject area.

·Ability to use technology that supports learning and teaching.

·Excellent verbal and written communication, active listening, and public speaking skills.

·Strong organization and time management skills, with the ability to manage multiple tasks simultaneously.

·Self-motivation, a growth mindset, patience with varied learning needs and skill levels, strong interpersonal and customer service skills, and the ability to work in a team.

Preferred Qualifications

·5+ years of recent, related work experience in the occupational area.

Work Environment/Physical Demands

·Work in a hands-on classroom setting, travel for trade shows, and maintain a flexible schedule with evening or weekend availability as appropriate.

Additional information

Stuller is the jewelry industry's largest manufacturer, supplier, and technology developer in North America. With a customer base spanning the globe, we serve jewelry professionals through an unmatched selection of quality products, expert and friendly service, and the fastest delivery. We are powered by our employees, their creativity, their energy, and their commitment to creating exceptional experiences.

We are committed to our employees' comprehensive health and happiness. Our award-winning wellness initiatives and benefits help Stuller to stand out as one of the top employers in Louisiana. Learn more about our benefits by clicking here.