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Invitation Homes

Public REIT renting single-family homes

Maintenance Technician 2

Building & Property MaintenanceConfirmed live in the last 24 hours
Full-timeCharlotte, NC, USAIn-person

About the Job

Requirements

  • A high school diploma or equivalent is required.
  • One to two years of proven experience in residential repairs and maintenance, other building maintenance, or related experience is required.
  • OSHA 10 certification is required; new hires may complete it within 90 days if not already certified.
  • Candidates must have excellent customer service and interpersonal skills, along with strong verbal and written communication skills.
  • Candidates must be comfortable using mobile devices such as an iPad or iPhone and various mobile applications.
  • Candidates must understand residential construction and mechanical systems and be able to perform general repairs in some of the following areas: plumbing, electrical, carpentry, sheetrock, exterior structural work, minor HVAC, and appliances. Some training will be provided.
  • Candidates must possess a current driver's license, automobile insurance, and any other licenses or certifications required by state law.
  • Candidates must be able to work on a regular and consistent basis, including occasional weekends and holidays.
  • Candidates must provide basic hand and power tools.
  • Candidates must be able to perform frequent climbing, reaching, finger use, stooping, kneeling, crawling, pushing, pulling, lifting, talking, and hearing.
  • Candidates must be able to lift and/or move more than 50 pounds and operate standard maintenance equipment as assigned.

Responsibilities

  • Complete maintenance service requests across multiple trades.
  • Provide customer service and promote a quality living experience for residents.
  • Perform required work while demonstrating respect for residents' homes.
  • Complete regular ProCare visits in residents' homes to perform proactive maintenance and repairs.
  • Complete the checklist for each ProCare visit within its respective mobile app platform.
  • Schedule the next ProCare Maintenance Visit with the resident through the maintenance mobile app at the completion of the visit.
  • Educate residents on maintenance topics by showing them the Invitation Homes expectations webpage.
  • Educate residents on the functional systems of their rental homes.
  • Complete general property condition assessments at all property visits and alert the property management team when items require immediate attention.
  • Review and use technician-specific reports to identify opportunities for improvement.
  • Perform repairs in vacant properties while they are on the market or during the turn process.
  • Properly use and care for company-supplied tools, materials, and vehicles.
  • Review the next day's appointments daily to ensure the proper equipment, materials, information, and allotted time are available to complete the work in a single visit.
  • Adhere to all Invitation Homes safety guidelines.
  • Perform other duties as assigned.

Desired Qualifications

  • EPA Certification: Type I, Type II, and/or EPA Universal.
  • HVAC Certification.
  • CPO (pool) certification.
  • Multilingual ability.

About the Company

Invitation Homes

Public REIT renting single-family homes

Invitation Homes is a real estate investment trust that owns and manages a large portfolio of single-family rental homes in the United States. It operates a vertically integrated model that covers acquiring, renovating, leasing, and professional property management. Revenue comes from rent paid by individuals and families who want flexible access to quality homes in desirable neighborhoods, with focus on the Western U.S., Florida, and the Southeast. The company differentiates itself through its size after a major merger, build-to-rent programs, and in-house services like ProCare maintenance, 24/7 emergency repairs, and a resident app; its goal is to grow its portfolio and provide steady income for shareholders.

Company size
1,001-5,000
Company stage
IPO
Headquarters
Dallas, TX
Founded
2012

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