Triage Engineer - Autonomy

About Rivian

Rivian is on a mission to keep the world adventurous forever. This goes for the emissions-free Electric Adventure Vehicles we build, and the curious, courageous souls we seek to attract. 

As a company, we constantly challenge what’s possible, never simply accepting what has always been done. We reframe old problems, seek new solutions and operate comfortably in areas that are unknown. Our backgrounds are diverse, but our team shares a love of the outdoors and a desire to protect it for future generations. 

Role Summary

In this role you will work in collaboration with feature engineering and help guide the development process & bug triage to ensure overall quality metrics are satisfied and explore opportunities for feature improvements to help achieve our goal of delivering world-class products!

Responsibilities

• Collaborate cross-functionally with multiple software teams & feature engineering teams to root cause vehicle and system-level software defects from multiple sources (Including internal and external customer-facing issues).
• Ensure bug reports have sufficient information for diagnosis and prioritization, including severity, customer impact, reproducibility, ownership, etc.
• Identify trends for issues on a per component and a per release basis and create KPIs and dashboards by working in conjunction with the Cloud and Data team
• Provide visibility into the latest ticket status and highlight items that appear to have stalled
• Work with cross-functional teams and other Technical Program Managers to ensure timely delivery of software fixes, including but not limited to software application, integration, system test, security, and hardware teams

Qualifications

• Bachelor's or Master’s degree in a technical discipline or equivalent experience
• At least 1-3 years of professional experience in Software Development/Operations. 
• Experienced with defect management and working with cross-functional teams in a Product / Feature development environment
• Experience with data analytics in relation to feature validation and evaluation of trends to drive quality metrics and highlight potential opportunities for improvement
• Ability to read and understand code (C/C++, Python and SQL)
• Experienced with management tools such as Jira, Confluence, JAMA, Databricks etc 
• Understanding/knowledge of active safety as well as L2+ autonomous vehicle systems/features
• Excellent presentation and communication skills, both written and verbal
• Proven ability to work with ambiguity and be self-motivated
• Familiarity with Agile methodology and continuous integration concepts for developing and implementing software
• Systems engineering experience in relation to automated driving and active safety hardware/software development/integration is a plus

Equal Opportunity

Rivian is an equal opportunity employer and complies with all applicable federal, state, and local fair employment practices laws. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, ancestry, sex, sexual orientation, gender, gender expression, gender identity, genetic information or characteristics, physical or mental disability, marital/domestic partner status, age, military/veteran status, medical condition, or any other characteristic protected by law.

Rivian is committed to ensuring that our hiring process is accessible for persons with disabilities. If you have a disability or limitation, such as those covered by the Americans with Disabilities Act, that requires accommodations to assist you in the search and application process, please email us at [email protected].

Candidate Data Privacy and Technology

Rivian may collect, use and disclose your personal information or personal data (within the meaning of the applicable data protection laws) when you apply for employment and/or participate in our recruitment processes (“Candidate Personal Data”). This data includes contact, demographic, communications, educational, professional, employment, social media/website, network/device, recruiting system usage/interaction, security and preference information. Rivian may use your Candidate Personal Data for the purposes of (i) tracking interactions with our recruiting system; (ii) carrying out, analyzing and improving our application and recruitment process, including assessing you and your application and conducting employment, background and reference checks; (iii) establishing an employment relationship or entering into an employment contract with you; (iv) complying with our legal, regulatory and corporate governance obligations; (v) recordkeeping; (vi) ensuring network and information security and preventing fraud; and (vii) as otherwise required or permitted by applicable law. 

Rivian may share your Candidate Personal Data with (i) internal personnel who have a need to know such information in order to perform their duties, including individuals on our People Team, Finance, Legal, and the team(s) with the position(s) for which you are applying; (ii) Rivian affiliates; and (iii) Rivian’s service providers, including providers of background checks, staffing services, and cloud services. 

Rivian may transfer or store internationally your Candidate Personal Data, including to or in the United States, Canada, the United Kingdom, and the European Union and in the cloud, and this data may be subject to the laws and accessible to the courts, law enforcement and national security authorities of such jurisdictions.  

How We Use AI in Our Hiring Process: To ensure transparency, we want candidates to know that Rivian uses iCIMS Talent Cloud Artificial Intelligence (TCAI) and AI-enabled tools to assist with screening, reviewing, organizing and highlighting profiles and applications that match the key requirements for each role.

AI does not make hiring decisions: Qualified candidate applications are reviewed by a member of our team, and all decisions throughout the process are made by humans. We use AI to support efficiency and consistency, not to replace human judgment. We are committed to a fair, thoughtful, and equitable experience for every candidate.

Participation in AI profile matching is entirely voluntary. If you prefer that your profile not be used in this process, you can opt out at any time. Opting out means your profile will be excluded from automated matching and will not be surfaced for additional roles through this system. Your current application remains active and will not be affected in any way.

Interview Integrity & AI Policy 

Our interview process is designed to evaluate your personal technical foundation, real-time problem-solving logic, and structured capabilities. Therefore, the use of assistive generative AI tools to formulate or deliver your solutions during live interview sessions is not permitted. We care most about how you think — how you make sense of unclear requirements, weigh trade-offs, and explain why you chose one approach over another. We value your unique human perspective, your authenticity, and the journey it takes to reach a solution.

Please note that we are currently not accepting applications from third party application services.