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All Accor

Global hotel management, franchising, loyalty program

Food and Beverage Manager

Food & Beverage Operations ManagementUpdated on Nov 11
Full-timeMonacoIn-person

About the Job

Requirements

  • Have graduated from a recognized hotel school or university more than two years ago.
  • Have at least one year of experience in a Food and Beverage department.
  • Have at least six months of supervisory experience.
  • Experience in a four- or five-star hotel is an advantage.
  • Be proficient in French and English, spoken and written; Italian is an advantage.
  • Be flexible and adaptable, and able to work under stress.
  • Be available to work both day and night shifts.
  • Have strong communication skills.
  • Be oriented toward teamwork and customer service.
  • Be organized and rigorous.

Responsibilities

  • Rotate through all Food and Beverage outlets.
  • Provide professional, friendly, and attentive service consistently.
  • Lead by example and apply technical and emotional LQA standards.
  • Maintain service quality, discretion, and honesty.
  • Follow hygiene and safety requirements, departmental policies, procedures, service standards, and all security policies.
  • Complete other assigned tasks.
  • Observe and support Food and Beverage administration with the Food and Beverage Coordinator or Director.
  • Supervise the team in collaboration with supervisors at the various outlets.
  • Become familiar with department budgets.
  • Manage pressure and urgent requests from other departments concerning stock and budget management.
  • Gain exposure to logistics and organization across Food and Beverage departments.
  • Liaise with suppliers and service providers.
  • Understand department dynamics and schedule colleagues effectively.
  • Plan and prepare the hotel and department for future audits.
  • Supervise the banquet service team in collaboration with banquet supervisors.
  • Personally assist guests and respond to their requests while organizing banquets, breakfasts, and brunches.
  • Perform required administrative work, including planning, opening and closing tasks, and cleaning and maintenance checklists.
  • Coordinate staff training.
  • Work on the floor and lead by example as a welcoming and professional host.
  • Assist clients in planning event schedules, including managing rooms and banquet spaces, restaurant and indoor or outdoor hotel venues, menu proposals, and logistics.
  • Respond to internal and external client inquiries by preparing commercial proposals with budgets and following up commercially.
  • Prepare Banquet Event Orders and conference summaries according to client requirements.
  • Communicate Banquet Event Orders and group summaries to the relevant departments.
  • Ensure event Banquet Event Orders are recorded, updated, and consistent with information shared with hotel departments.
  • Ensure effective communication between clients and hotel departments.
  • Plan, organize, and lead pre- and post-conference meetings with the Catering/Banquet Director.
  • Participate in client site visits, inside or outside the hotel, alone or with the Sales Manager, Catering/Banquet Director, and Chef.
  • Be present on site during events according to the supervisor's schedule.
  • Act as liaison between the client and the evening maître d’hôtel.
  • Ensure client satisfaction and provide assistance to ensure successful events.
  • Work with the Finance department to ensure correct billing for services sold and delivered on site, in accordance with the guaranteed minimum.
  • Manage calls, messages, and correspondence relating to Grand Events, banquets, and groups.
  • Manage public terrace reports for SBM and domains.
  • Prepare the Catering Pace Report at month-end for Corporate.
  • Ensure information entered in Opera for assigned files is accurate.
  • Contact suppliers needed by clients and consistently propose upselling of requested services.
  • Contact clients after events to confirm satisfaction and gather responses.
  • Participate in hotel meetings, including commercial, communications, and Grand Events meetings.
  • Complete other assigned tasks.

Desired Qualifications

  • Experience in a four- or five-star hotel.
  • Italian language proficiency.

About the Company

All Accor

Global hotel management, franchising, loyalty program

Accor is a global hospitality group with a wide range of hotel brands spanning economy to luxury. It earns revenue from room bookings, food and beverage services, and management fees from franchised properties, while providing hotel management and franchising services to partners. The company runs a loyalty program, A Club, to keep guests returning, and expands its capabilities through acquisitions like Adoria and a stake in Squarebreak to broaden its offerings. Its goal is to grow its footprint and deliver consistent, responsible guest experiences worldwide by leveraging global expertise and local know‑how, with a strong focus on sustainability.

Company size
10,001+
Company stage
IPO
Headquarters
Issy-les-Moulineaux, France
Founded
1967

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