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Conduent

BPO and digital solutions provider

Mailroom Document Processor

Office Clerical & RecordsConfirmed live in the last 24 hours
Full-timeRichmond, VA, USA

About the Job

Requirements

  • A high school diploma or General Education Degree (GED) is required.
  • Applicants must be at least 18 years old.
  • Applicants must have reliable transportation.
  • Applicants must pass a criminal background check and required drug screening.
  • Applicants must be eligible to work in the United States.
  • Strong attention to detail is required.
  • Applicants must be able to handle, sort, and prepare documents accurately.
  • Applicants must be able to read and follow directions thoroughly according to client requirements and requests.
  • Applicants must be able to lift and move boxes weighing 30–40 pounds.

Responsibilities

  • Operate a document scanner to digitize claims and supporting documents as the primary daily responsibility.
  • Assist with incoming mail intake, sorting, preparation, and medical-claims document preparation.
  • Perform repetitive high-speed duties, including removing staples and rubber bands, repairing torn documents, copying document types, and inserting appropriate patch sheets to separate claims.
  • Place claims into bins according to sorting rules and policies.
  • Enter document data into clients’ system logs for most or all of the scheduled workday, as required.
  • Support other mailroom tasks as needed.

About the Company

Conduent

BPO and digital solutions provider

Conduent provides technology-enabled business process outsourcing services across healthcare claims and administration, customer experience management, and human capital solutions. It uses automation and AI to streamline operations, such as healthcare and casualty claims processing, omnichannel customer support, and HR services. This differentiates itself through large-scale delivery (billions of interactions annually, millions of tolling transactions daily) and a focus on combining digital technologies with domain expertise to improve performance, customer experiences, and reduce costs and risks for clients. The goal is to help clients run more efficiently, deliver better service, and support missions across industries.

Company size
10,001+
Company stage
IPO
Headquarters
Florham Park, NJ
Founded
2017

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