Domino's

Global pizza delivery and franchise network

Supervisor

Food & Beverage Operations ManagementConfirmed live in the last 24 hours

Full-timeSouth Hill, VA, USANo salary listedIn-person

About the Job

Requirements

A Bachelor's degree is preferred.
A minimum of 3 years of multi-unit experience in the restaurant or retail industry is required.
Experience ensuring operational effectiveness for a multi-unit organization is required.

Responsibilities

Plan on-the-job coaching objectives before each store visit using the store planning tool.
Provide on-the-job coaching in key operations and management skills to general managers, assistant managers, and crew members.
Conduct annual performance appraisals.
Provide positive, constructive, and actionable feedback.
Provide professional development and career-track mentoring to general managers and assistant managers.
Reinforce execution of key company policies and standards in all stores.
Identify and diagnose significant ongoing operational gaps in underperforming stores.
Develop formal action plans to resolve operational gaps.
Coordinate field support resources, including field trainers, Human Resources, and operations evaluators, where required.
Review key financial variables during store-visit preplanning.
Analyze and track financial and operational data to derive business insights.
Develop short executive presentations using tools such as Microsoft Excel and PowerPoint to communicate key trends and results.
Present weekly financial and operational updates during Market Leader and area general manager meetings.
Ensure stores meet the operating plan through profit-and-loss reviews and quarterly business reviews.
Coordinate with the Market Leader and field support to develop market business plans.
Drive the development and execution of Local Store Marketing.
Coordinate field support resources, including Market Specialists, to execute Local Store Marketing initiatives.
Empower general managers to lead Local Store Marketing, including developing relationships with schools and the community.
Coordinate with the Market Leader to identify and pursue new average weekly unit sales growth opportunities.

Job Description

Conduct "Pre-planned" Coaching and Mentoring of GMs, AMs and crew
· Plan on-the-job coaching objectives before each store visit using store planning tool
· Provide "suggestive" on-the-job coaching of key operations and management skills to GMs, AMs and crew
· Conduct Annual Performance Appraisals
· Provide "positive, constructive, and actionable" feedback
· Provide professional develop and career track mentoring to GMs and AMs
Achieve Operational Excellence in all stores using structured approach
· Reinforce execution of key company policies and standards
· Identify and diagnose most important ongoing operational gaps in under performing stores
· Develop formal action plans to resolve gaps
· Coordinate field support resources (Field Trainer, Human Resources, Operations Evaluator) where required
Financial Oversight and Review Meetings
· Review key financial variables as part of store visit "pre-planning"
· Analyze and track key financial/operational data to derive meaningful business insights
· Develop short executive presentations (e.g. MS Excel/Powerpoint) to communicate key trends and results
· Present financial/operational weekly updates during Market Leader and area GM meetings
· Ensure stores are meeting operating plan through the use of P/L reviews and quarterly business reviews.
Take Leadership role in Market Development activities to drive AWUS growth
· Coordinate with Market Leader and field support to develop market business plans
· Drive the development and execution of Local Store Marketing
· Coordinate field support resources (Market Specialists) to execute LSM initiatives
· Empower GMs to take leadership role in executing LSM (e.g. develop relationships in schools, community, etc.)
· Coordinate with Market Leader to identify and pursue "new" AWUS growth opportunities
Qualifications
• Bachelor's Degree preferred
• Minimum 3 years multi-unit experience in restaurant/retail industry
• Experienced in ensuring operational effectiveness for multi-unit organi

Qualifications

Additional Information

About the Company

Domino's

Global pizza delivery and franchise network

Domino’s delivers pizza and related items worldwide through a network of franchise stores. Customers place orders online, via app, or in-store; store teams prepare the pizzas and drivers deliver them or customers pick up, with a focus on speed and consistency. Its global franchise system provides broad reach, standardized service, and a strong brand, along with community involvement. Its goal is to be the leading pizza company by delivering great-tasting pizzas quickly and expanding its global footprint while supporting franchisees and communities.

Company size: 10,001+
Company stage: IPO
Headquarters: United Kingdom
Founded: 1960

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