Instructional Systems Designer / LMS Administrator

About Swingtech

Swingtech delivers innovative Information Technology and Professional Support services to a diverse range of clients across the federal and intelligence communities. With over 15 years of trusted experience as a systems integrator, we apply agile methodologies and deep industry insight to help our customers achieve greater efficiency, compliance, and cost savings. At Swingtech, we’re committed to excellence and long-term success for our clients and our team.

We are seeking an experienced Instructional Systems Designer (ISD) / Learning Management System (LMS) Administrator to provide full lifecycle instructional design and LMS administration support. The role focuses on the design, development, implementation, and evaluation of innovative training solutions across digital, blended, and instructor-led modalities. The successful candidate will also ensure seamless management and administration of the enterprise LMS, supporting both staff and global workforce learning initiatives.

Responsibilities

• Apply instructional systems design methodologies (ADDIE, SAM, Bloom’s Taxonomy) to analyze training needs, define learning objectives, and design engaging, evidence-based learning solutions.
• Develop eLearning, blended learning, and instructor-led courses, including prototypes, storyboards, and final deliverables.
• Use tools such as Totara LMS, Adobe Captivate, Articulate Storyline, Camtasia, H5P, and Adobe Creative Suite to create SCORM/xAPI/HTML5 and Section 508 compliant content.
• Create multimedia learning assets (graphics, videos, animations, podcasts, blogs, quick-reference materials, guides).
• Conduct testing and quality assurance to ensure courses function properly within the LMS and are free of content/technical errors.
• Review, update, and enhance existing training materials to align with policy, regulatory, and organizational updates.
• Serve as a business consultant for training and LMS administration, providing guidance to stakeholders, SMEs, and junior specialists.
• Support LMS administration including:
  • Tier I and Tier II helpdesk support for users (tickets, troubleshooting, Boolean logic queries).
  • Content uploads, course enrollments, and tracking.
  • Drafting/updating LMS governance documentation and SOPs.
• Perform data analysis and reporting to measure training effectiveness (Kirkpatrick Levels 1–4), generate dashboards, and provide actionable insights.
• Ensure all instructional products meet Section 508 accessibility standards and are optimized for multiple devices/browsers.
• Collaborate with stakeholders, COR-designated representatives, SMEs, and other vendors to deliver timely, high-quality training deliverables.
• Provide monthly status reports, bi-annual reports, and other required documentation in line with project requirements.
• Provide writing and editorial support (proofreading, style/grammar checks, newsletters, training announcements).
• Support multimedia production (video editing with Adobe Premiere Pro, captioning).
• Provide graphic design support (Adobe Illustrator/Photoshop for digital and print assets).
• Deliver translation support for training materials (Spanish, French, or other languages).

Qualifications

• Bachelor’s degree in Instructional Design, Education, Training & Development, or related field.
• Minimum 5 years of professional experience in instructional systems design and/or LMS administration.
• Proficiency in eLearning authoring tools (Articulate Storyline, Adobe Captivate, H5P, Camtasia).
• Strong knowledge of LMS platforms (Totara, Moodle, or similar).
• Demonstrated ability to create SCORM/xAPI/HTML5 and Section 508 compliant courses.
• Experience conducting needs assessments, developing learning objectives, and evaluating training outcomes using the Kirkpatrick Model.
• Strong skills in multimedia asset creation (graphics, video, audio, animations).
• Excellent communication skills for consulting with SMEs, stakeholders, and end-users.
• Strong organizational skills with ability to manage multiple projects and deadlines.

Preferred Qualifications

• Experience supporting federal training programs or international development projects.
• Familiarity with Adobe Creative Cloud (Illustrator, Photoshop, Premiere Pro).
• Experience with data analytics and reporting on learning effectiveness.
• Knowledge of adult learning principles, cross-cultural training, and blended learning strategies.
• Experience with multilingual training development (Spanish, French).

Summary of Benefits

• 15 PTO days
• 11 paid holidays
• Medical Insurance with – 3 options (HSA with $600 Employer Contribution).
• Dental Insurance with no age limit orthodonture.
• Vision Insurance through EyeMed in and out of network coverage.
• Short Term and Long-Term Disability coverage with 100% premium support,
• Life insurance and AD&D with 100% premium support
• Supplemental Life Insurance
• Critical Care and Accident Insurance availability
• Pet Insurance through Nationwide
• Employee Assistance Program
• 401k with enrollment from day one. 4% deferral by company.
• $1500 Annual Training Budget
• $1500 Referral bonus
• Eligibility for annual merit and discretionary bonus
• Flexible work arrangements

Equal Opportunity Employer Minority/Female/Veterans/Disabled

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