JP Morgan Chase

Runs a consumer bank and an investment bank

Product Director - Debit Product

Product ManagementPosted on Nov 3

Full-timeHyderabad, Telangana, IndiaNo salary listedIn-person

About the Job

Requirements

At least 8 years of experience delivering products and technology solutions in highly regulated financial services, payments, banking, or fintech environments.
Extensive knowledge of product management, including strategy development, roadmap management, customer discovery, and product lifecycle management.
Experience building and executing product strategies that drive measurable business and customer outcomes, with a strong understanding of customer experience design, product performance measurement, and data-driven decision-making.
Experience balancing customer needs, operational requirements, risk management, and financial objectives.
Demonstrated success influencing senior stakeholders and leading complex cross-functional initiatives.
Experience managing competing priorities and driving results in a large, matrixed organization.
Strong analytical, problem-solving, and strategic planning skills.
Executive-level written and verbal communication and presentation experience.

Responsibilities

Own the product roadmap, vision, development, execution, risk management, and business growth targets for key debit initiatives.
Lead the end-to-end product lifecycle from discovery and ideation through launch, optimization, and ongoing enhancements.
Define and deliver product strategies that improve customer experience, increase engagement, and support business growth objectives.
Establish and monitor product performance metrics, including customer adoption, utilization, financial outcomes, risk posture, and operational efficiency.
Partner with technology, operations, risk, compliance, legal, controls, marketing, analytics, and customer experience teams to deliver high-quality solutions.
Identify emerging market trends, customer needs, and competitive opportunities to inform product differentiation and innovation strategies.
Drive prioritization decisions that balance customer needs, business goals, technical feasibility, risk considerations, and resource constraints.
Influence executive stakeholders and develop business cases supporting strategic investments and product enhancements.
Ensure products comply with regulatory, risk, control, and governance requirements while maintaining an exceptional customer experience.
Coach and mentor product managers and product associates on product management best practices, customer-centric design, and strategic thinking.
Foster a culture of innovation, accountability, collaboration, and continuous improvement across the product organization.

Desired Qualifications

Deep knowledge of debit, payments, consumer banking, card, or transaction products.
Experience managing products with significant customer scale and transaction volume.
Recognition as a thought leader within product management, payments, or consumer banking.
Experience delivering digital transformation and modernization initiatives.
Strong understanding of card networks, payments ecosystems, financial services regulations, and fraud and risk management considerations.
Track record of leading and developing high-performing product teams.
An MBA or another advanced business, technology, or analytics-related degree.

Ignite your passion for product innovation by leading customer-centric product development and shaping the future of debit experiences for millions of customers. Leverage your strategic vision and leadership capabilities to deliver innovative solutions that enhance customer engagement, business growth, and operational excellence.

As a Product Director in Consumer Bank's Debit Product team, you will define and execute the strategic vision, roadmap, and growth initiatives for key debit products and customer experiences. You will lead cross-functional teams across product, technology, operations, risk, controls, marketing, and analytics to deliver innovative capabilities that drive customer adoption, improve engagement, and achieve business objectives. As a senior product leader, you will challenge traditional approaches, influence strategic decisions, and foster a culture of continuous innovation and customer obsession. The Debit Product organization is responsible for delivering secure, scalable, and customer-focused debit solutions that support everyday banking experiences while balancing growth, risk, and operational excellence.

Job responsibilities

Own the product roadmap, vision, development, execution, risk management, and business growth targets for key Debit initiatives
Lead the end-to-end product lifecycle from discovery and ideation through launch, optimization, and ongoing enhancements
Define and deliver product strategies that improve customer experience, increase engagement, and support business growth objectives
Establish and monitor product performance metrics, including customer adoption, utilization, financial outcomes, risk posture, and operational efficiency
Partner closely with technology, operations, risk, compliance, legal, controls, marketing, analytics, and customer experience teams to deliver high-quality solutions
Identify emerging market trends, customer needs, and competitive opportunities to inform product differentiation and innovation strategies
Drive prioritization decisions, balancing customer needs, business goals, technical feasibility, risk considerations, and resource constraints
Influence executive stakeholders and develop business cases supporting strategic investments and product enhancements
Ensure products comply with regulatory, risk, control, and governance requirements while maintaining an exceptional customer experience
Coach and mentor product managers and product associates on product management best practices, customer-centric design, and strategic thinking
Foster a culture of innovation, accountability, collaboration, and continuous improvement across the product organization

Required qualifications, capabilities, and skills

8+ years of experience delivering products and technology solutions with experience working in highly regulated financial services, payments, banking, or fintech environments
Extensive knowledge of product management disciplines, including strategy development, roadmap management, customer discovery, and product lifecycle management
Proven experience building and executing product strategies that drive measurable business and customer outcomes with strong understanding of customer experience design, product performance measurement, and data-driven decision-making
Experience balancing customer needs, operational requirements, risk management, and financial objectives
Demonstrated success influencing senior stakeholders and leading complex cross-functional initiatives.
Experience managing competing priorities and driving results in a large, matrixed organization
Strong analytical, problem-solving, and strategic planning skills
Exceptional written and verbal communication skills, including executive-level presentation experience

Preferred qualifications, capabilities, and skills

Deep knowledge of debit, payments, consumer banking, card, or transaction products
Experience managing products with significant customer scale and transaction volume
Recognized thought leader within product management, payments, or consumer banking
Experience delivering digital transformation and modernization initiatives
Strong understanding of card networks, payments ecosystems, financial services regulations, and fraud/risk management considerations
Track record of leading and developing high-performing product teams
MBA or other advanced business, technology, or analytics-related degree

About the Company

JP Morgan Chase

Runs a consumer bank and an investment bank

JPMorgan Chase runs the largest bank in the United States, which serves households and small businesses as Chase and large companies, governments, and investors as J.P. Morgan. During the 2008 financial crisis it bought the failing investment bank Bear Stearns and lender Washington Mutual, and in 2023 it took over First Republic Bank after regulators seized it. Chase takes deposits and earns interest on credit cards, mortgages, and car loans, while the investment side earns fees for advising on mergers, raising money for companies, trading stocks and bonds, and managing wealth. Formed in a 2000 merger, JPMorgan Chase traces its roots to 1799 and is based in New York City.

Company size: 10,001+
Company stage: IPO
Headquarters: New York City, New York
Founded: 1799

Recently Posted Jobs

Explore more opportunities at JP Morgan Chase

See more jobs