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Dave & Busters

Arcade gaming and dining entertainment chain

Bartender

Dining, Bar & Counter ServiceConfirmed live in the last 24 hours
Part-timeCleveland, OH, USA$5.50In-person

About the Job

Requirements

  • Restaurant and/or bar experience is preferred but not required.
  • Must be skilled in effectively communicating with guests to generate enthusiasm about the experience.
  • Must be able to read and communicate in English.
  • Must meet the proper dress code and maintain a neat, clean, and professional appearance.
  • Must be able to work days, nights, and/or weekends as required.
  • Must be able to work in hot and cold environments, including freezers and areas around cooking equipment.
  • Must be able to read and write handwritten notes.
  • Must be able to lift and carry up to 30 pounds.
  • Must be able to move about the facility and stand for long periods, including walking or standing for 100% of the shift.
  • Must be able to reach, bend, stoop, mop, sweep, and wipe frequently.
  • Must be at least 21 years of age.

Responsibilities

  • Deliver a guest experience through service involving food, drinks, and games.
  • Keep the immediate supervisor informed about significant problems or unusual matters, take corrective action where necessary, or suggest alternatives.
  • Create a warm, fun atmosphere for guests and team members.
  • Follow company sanitation procedures.
  • Manage the personal bank and ensure accurate financial transactions by operating credit card machines, calculating and returning change, and maintaining adequate cash and coin.
  • Follow alcohol-awareness procedures to prevent intoxication and address intoxicated guests.
  • Assess guest demeanor and alert a manager when behavior warrants attention.
  • Follow bar recipes to provide a consistent product, control costs, and support guest satisfaction.
  • Keep the station clean and set up and take down station tables appropriately.
  • Greet newly seated guests in a friendly and timely manner.
  • Accurately take food and drink orders.
  • Understand menu items and answer questions about food and drink items and their preparation.
  • Enter orders into Micros quickly and in proper sequence, including appropriate modifications and charges.
  • Track sales on personal Micros keys and complete station side work at the beginning and end of each shift.
  • Operate Micros, make changes, conduct credit card transactions accurately, and account for monies at the end of each shift.
  • Ensure food is properly garnished and deliver trays to designated bar areas and other restaurant sections as needed.
  • Work quickly and efficiently according to the “Full hands in, Full hands out” philosophy.
  • Participate in incentives and contests to drive sales and promote the brand.
  • Complete bar inventories and daily requisition sheets as requested and required.
  • Complete opening and closing duties in a timely manner.
  • Assist with party setup and breakdown.
  • Assist other team members as needed or as business dictates.
  • Bus and reset tables as needed.
  • Maintain guest satisfaction by checking back after food delivery, maintaining drink levels, removing clutter, pre-bussing as necessary, and responding to guest needs promptly.
  • Maintain a cooperative and harmonious working relationship with other team members to support morale, productivity, and efficiency.
  • Listen to guests' orders and needs, communicate verbally with guests, and communicate with team members through the Micros system.

Desired Qualifications

  • Restaurant and/or bar experience is preferred but not required.

About the Company

Dave & Busters

Arcade gaming and dining entertainment chain

Dave & Buster's operates a chain of entertainment venues that blend arcade games, sports viewing, and full-service dining. Guests can pay to play a wide range of arcade games, order meals and drinks from a bar and restaurant, and watch live or televised sports in a large, social setting. The venues also host events such as corporate parties and social gatherings, offering packages that combine games, food, and drinks. The product experience centers on visiting a single location for both entertainment and dining, rather than solely playing games or eating separately. In comparison to competitors, Dave & Buster's differentiates itself by providing a large, integrated entertainment and hospitality venue that targets families, young adults, and corporate groups, rather than a narrow focus on games or dining alone. Its goal is to attract guests to a venue that offers a comprehensive, social entertainment experience in one place, encouraging repeat visits and planning for events and groups.

Company size
10,001+
Company stage
IPO
Headquarters
Dallas, TX
Founded
1982

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