Job Description

The North American Sales team at Block is responsible for driving revenue to Block’s core businesses (Afterpay, Cash App, Square). We give our Merchant partners access to the largest and most engaged network of next generation consumers. 

We are seeking a seasoned and dynamic Strategic SMB BDR Lead to take the helm of our SMB BDR team. The ideal candidate will possess a strong background in sales management, have a track record of success in exceeding sales targets, and serve as a mentor for the team, offering regular performance feedback and creating tailored development plans that propel each team member towards their full potential. This individual’s expertise will guide the BDR team through the complexities of the sales process, ensuring they are equipped with advanced sales techniques and a deep understanding of our value proposition, our products, and market dynamics while overseeing the day-to-day operations of the BDR team. The BDR lead will be responsible for crafting and executing a comprehensive sales strategy that not only aligns with our company’s ambitious growth objectives but also sets the stage for repeatable and sustained success.

Responsibilities:

• Lead, inspire, and manage a high-performing team of BDRs to achieve and exceed sales targets

• Design and deliver training programs to enhance the BDR team’s sales skills, product knowledge, and overall performance

• Foster a culture of continuous improvement by implementing best practices and innovative sales methodologies

• Analyze market trends, customer needs, and competitive intelligence to inform sales strategies,  tactics, and outreach

• Coach and mentor BDRs on advanced sales techniques, pipeline management, and account strategy

• Conduct regular performance reviews and create individual development plans for team members

• Develop strong relationships with key stakeholders, including sales, marketing, and product teams, to ensure a cohesive approach 

• Oversee the recruitment, onboarding, and training of new BDRs to build a scalable and effective team

• Utilize CRM and sales analytics tools such as Gong and Salesloft to monitor team performance, optimize processes, increase efficiencies, and report on key metrics to executive leadership

Qualifications

• 6+ years of relevant sales experience with at least 4+ years of experience in sales leadership (preferably in a BDR leadership role), in a fast-moving technology or financial services company sector.

• Proven track record of exceeding sales quotas. 

• Excellent coaching and mentoring skills, with a passion for developing and motivating others.

• Strong understanding of the sales landscape and the ability to develop and execute a winning strategy.

• Data-driven decision-making skills, with the ability to leverage analytics to improve the team’s performance.

• Proficient in CRM software, sales automation tools such as Gong and Salesloft/Outreach

• A willingness to travel.

We are remote first but preference for those located in New York, NY, United States or San Francisco, CA, United States or Chicago, IL, United States or Los Angeles, CA, United States