Pfizer

Makes cancer drugs, vaccines and other medicines

Innovation & AI Enablement Manager

Product ManagementPosted on Nov 11

Full-timeSão Paulo, State of São Paulo, BrazilNo salary listed

About the Job

Requirements

A completed undergraduate degree in Business Administration, Engineering, Technology, Economics, Marketing, or a related field is required.
Relevant experience in Commercial Excellence, Innovation, AI/Digital Transformation, Marketing Excellence, Sales Force Excellence, Consulting, Product Management, or related areas is required.
A strong understanding of Marketing and/or Field Force commercial processes is required.
Experience leading complex projects, preferably involving transformation, technology, analytics, or AI, is required.
Ability to work at the intersection of business and technology, translating business needs into requirements and solutions, is required.
Experience in portfolio management, prioritization, backlog management, and cross-functional projects is required.
Experience with change management, rollout, engagement, and adoption of new solutions is required.
Strong analytical thinking and ability to define and track KPIs, business outcomes, and value realization are required.
Excellent communication, executive storytelling, and stakeholder management are required.
Fluent English is required, including the ability to lead in-depth discussions, negotiations, and presentations with regional and international stakeholders.

Responsibilities

Lead Brazil's AI Commercial Roadmap, integrating international, regional, and local initiatives for Marketing and Field Force.
Translate commercial strategy, brand priorities, customer needs, and user pain points into concrete innovation and AI opportunities.
Structure and manage the opportunity backlog, ensuring visibility, prioritization, ownership, and portfolio discipline for innovation solutions.
Prioritize initiatives based on business value, customer and colleague impact, feasibility, investment, readiness, scalability, and strategic fit.
Uphold the “reuse before build” principle, avoiding duplication and prioritizing reuse or evolution of existing capabilities in alignment with Digital & Technology.
Recommend which solutions to implement, scale, integrate, adapt, redesign, or discontinue for each therapeutic area and sales force team based on business context.
Serve as Brazil's main contact for commercial innovation and AI, representing market needs and priorities in international and regional discussions.
Represent Brazil to international senior leadership, presenting market evidence, business needs, results, gaps, and recommendations.
Coordinate assessment of international solutions before deployment and provide structured Brazilian feedback to inform product evolution.
Influence global roadmaps to improve speed, local relevance, scalability, and business impact.
Partner strategically with Marketing and Field Force teams to identify business problems that may be addressed through AI, analytics, or new technologies.
Conduct discovery and needs diagnosis before selecting or designing solutions.
Connect business needs with capabilities and partners in CEI, D&T, Business Transformation/AIT, Insights & Analytics, and other functions.
Ensure the agenda is business-driven, starting from the problem, expected outcome, and potential value rather than from technology.
Translate commercial needs into clear business requirements for technical, regional, and global teams.
Lead and coordinate local implementation of key AI and innovation programs for Marketing and Field Force, including AMP, CFC Excellence, APC/PCN, and other commercial roadmap priorities.
Coordinate cross-functional squads from discovery and business requirements through testing, rollout, adoption, measurement, and continuous improvement.
Ensure market readiness, stakeholder alignment, communication, training, and user engagement.
Manage project risks, dependencies, resources, decisions, and escalations.
Turn successful pilots into scalable solutions embedded in ways of working.
Define outcomes, baselines, and success metrics before project implementation.
Develop and monitor innovation and AI scorecards for Marketing and Field Force.
Monitor adoption, satisfaction, productivity, and business-outcome KPIs for implemented solutions.
Identify causes of low adoption or value realization and coordinate action plans with the relevant owners.
Build business cases and recommend investment allocation, scaling, redesign, or discontinuation based on evidence and business value.
Partner with D&T and responsible functions to ensure commercial initiatives comply with Responsible AI, privacy, security, regulatory, and compliance frameworks.
Embed governance in project design from the outset rather than treating it only as a final approval step.
Maintain an integrated view of the local portfolio to reduce duplication, risk, and redundant investment.
Ensure clear ownership and decision rights among business, CEI, D&T, Business Transformation/AIT, and other partners.
Build strong partnerships with Business Transformation/AIT, Digital & Technology, CEI, Marketing, Sales, Insights & Analytics, Training, Legal, Compliance, and international/regional teams.
Present roadmaps, performance, recommendations, and investment needs to local and international leadership.
Build influence without formal authority in a highly matrixed organization.
Identify, adapt, and share best practices between Brazil and other markets.

Desired Qualifications

Experience in the pharmaceutical or healthcare industry in Marketing, Commercial, or Business Excellence is preferred.
Practical experience with GenAI, AI agents, copilots, or AI-enabled products is preferred.
Knowledge of Responsible AI, AI governance, and risk management is preferred.
Experience with Agile, Product Management, or venture building is preferred.
International experience or experience in global and matrix organizations is preferred.
A track record of turning pilots into sustainable, scalable capabilities is preferred.

Innovation & AI Enablement Manager

Commercial Excellence & Innovation | Brasil

Propósito da posição

Liderar a agenda de inovação para Marketing e Field Force no Brasil, conectando desafios e prioridades do negócio a novas soluções, tecnologias e formas de trabalho que gerem impacto, eficiência e vantagem competitiva. A posição será responsável por transformar oportunidades em soluções escaláveis, integrando capabilities locais, regionais e globais e tendo AI como uma das principais alavancas de inovação, sem se limitar a ela. Atuará como parceiro estratégico das áreas comerciais e orquestrador do portfólio de inovação e AI, em estreita colaboração com Business Transformation/AIT, Digital & Technology e demais áreas de Commercial Excellence & Innovation.

Principais responsabilidades

AI Strategy e Portfolio Management

· Liderar o AI Commercial Roadmap do Brasil, integrando iniciativas International, Regional e Local para Marketing e Field Force.

· Traduzir a estratégia comercial, prioridades das marcas, necessidades dos clientes e pain points dos usuários em oportunidades concretas de inovação e AI.

· Estruturar e gerenciar o backlog de oportunidades, garantindo visibilidade, priorização, ownership e disciplina de portfólio das soluções de inovação.

· Priorizar iniciativas considerando business value, customer e colleague impact, feasibility, investment, readiness, scalability e strategic fit.

· Atuar como guardião do princípio “reuse before build”, evitando duplicação e priorizando reutilização ou evolução de capabilities existentes quando adequado, em alinhamento constante com o time de Digital & Technology.

· Definir recomendações sobre quais soluções implementar, escalar, integrar, adaptar, redesenhar ou descontinuar para cada área terapêutica e time de força de vendas, com base no contexto de negócio.

Global-to-Local Orchestration

· Atuar como principal ponto de contato do Brasil para a agenda comercial de inovação e AI, representando necessidades e prioridades do mercado em discussões Internacionais e Regionais.

· Ser porta-voz do Brasil junto à alta liderança internacional, trazendo evidências, business needs, resultados, gaps e recomendações do mercado.

· Coordenar a avaliação de soluções internacionais antes do deployment e levar feedback estruturado do Brasil para evolução dos produtos.

· Influenciar roadmaps globais para aumentar velocidade, relevância local, escalabilidade e business impact.

Business Partnership e Demand Orchestration

· Atuar como parceiro estratégico dos times de Marketing e Field Force para identificar problemas de negócio que possam ser endereçados por AI, analytics ou novas tecnologias.

· Realizar discovery e diagnóstico das necessidades antes de selecionar ou desenhar soluções.

· Conectar necessidades do negócio às capabilities de CEI, D&T, Business Transformation/AIT, Insights & Analytics e demais parceiros.

· Garantir que a agenda seja business-driven e não technology-driven, começando pelo problema, outcome esperado e potencial valor.

· Traduzir necessidades comerciais em business requirements claros para equipes técnicas, regionais e globais.

Innovation Program Leadership

· Liderar e orquestrar a implementação local dos principais programas de AI e inovação para Marketing e Field Force, como AMP, CFC Excellence, APC/PCN e demais prioridades do roadmap comercial.

· Coordenar squads multifuncionais desde discovery e business requirements até testing, rollout, adoption, measurement e continuous improvement.

· Garantir readiness do mercado, alinhamento de stakeholders, comunicação, treinamento e engajamento dos usuários.

· Gerenciar riscos, dependências, recursos, decisões e escalations dos projetos.

· Transformar pilotos bem-sucedidos em soluções escaláveis e incorporadas ao modelo de trabalho.

Value Realization e Performance

· Definir outcomes, baseline e success metrics antes da implementação dos projetos.

· Desenvolver e acompanhar scorecards de inovação e AI para Marketing e Field Force.

· Monitorar KPIs de adoção, satisfação, produtividade e business outcome das soluções implementadas.

· Identificar causas de baixa adoção ou baixo valor realizado e coordenar planos de ação com os respectivos owners.

· Construir business cases, recomendar alocação de investimentos, escalabilidade, redesenho ou descontinuação de soluções com base em evidências, garantindo que inovação seja avaliada pelo valor entregue ao negócio.

AI Governance e Responsible Scale

· Trabalhar em parceria com D&T e áreas responsáveis para garantir que iniciativas comerciais cumpram os frameworks de Responsible AI, privacy, security, regulatory e compliance.

· Incorporar governance ao desenho dos projetos desde o início, evitando que seja apenas uma etapa final de aprovação.

· Manter visão integrada do portfólio local para reduzir duplicações, riscos e investimentos redundantes.

· Garantir clareza de ownership e decision rights entre negócio, CEI, D&T, Business Transformation/AIT e demais partners.

Stakeholder e liderança internacional

· Estabelecer forte parceria com Business Transformation/AIT, Digital & Technology, CEI, Marketing, Sales, Insights & Analytics, Training, Legal, Compliance e times International/Regional.

· Apresentar roadmap, performance, recomendações e investment needs para a liderança local e internacional.

· Construir influência sem autoridade formal em uma organização altamente matricial.

· Identificar, adaptar e compartilhar best practices entre Brasil e outros mercados.

Qualificações e experiência

Requisitos

· Graduação completa em Administração, Engenharia, Tecnologia, Economia, Marketing ou áreas correlatas.

· Experiência relevante em Commercial Excellence, Innovation, AI/Digital Transformation, Marketing Excellence, Sales Force Excellence, Consulting, Product Management ou áreas relacionadas.

· Forte compreensão dos processos comerciais de Marketing e/ou Field Force.

· Experiência liderando projetos complexos, preferencialmente envolvendo transformação, tecnologia, analytics ou AI.

· Capacidade de atuar na interseção entre business e tecnologia, traduzindo necessidades de negócio em requirements e soluções.

· Experiência em gestão de portfólio, priorização, backlog e projetos multifuncionais.

· Experiência com change management, rollout, engajamento e adoção de novas soluções.

· Forte pensamento analítico e capacidade de definir e acompanhar KPIs, business outcomes e value realization.

· Excelente comunicação, storytelling executivo e stakeholder management.

· Inglês fluente, com capacidade de liderar discussões, negociações e apresentações para stakeholders regionais e internacionais com profundidade nas agendas de negócio.

Diferenciais

· Experiência na indústria farmacêutica ou healthcare nas áreas de Marketing, Comercial ou Business Excellence.

· Experiência prática com GenAI, AI agents, copilots ou produtos AI-enabled.

· Conhecimento de Responsible AI, AI governance e gestão de risco.

· Experiência com Agile, Product Management ou venture building.

· Experiência internacional ou em organizações globais e matriciais.

· Track record de transformar pilotos em capabilities sustentáveis e escaláveis.

Competências críticas

Estratégia de Inovação & AI
Visão Estratégica & Business Acumen
Gestão de Portfólio de Inovação
Product Thinking
Priorização Estratégica
Business Translation & Problem Solving
Value Realization & Impact
Liderança de Transformação
Influência Global & Regional
Gestão de Stakeholders
Change Management & Adoption
Comunicação Executiva
Curiosidade & Learning Agility
Responsible Innovation & AI

Outras informações

Último dia para se aplicar à vaga: 26/11

Modelo de trabalho: contrato presencial com flexibilidade para home office — 2,5 dias presenciais por semana ou conforme a necessidade do negócio.

EEO (Equal Employment Opportunity) & Employment Eligibility

Pfizer is committed to equal opportunity in the terms and conditions of employment for all employees and job applicants without regard to race, color, religion, sex, sexual orientation, age, gender identity or gender expression, national origin, or disability.

To learn more about acceptable and prohibited uses of AI during the recruitment process, please review our candidate AI-use guidelines available on Pfizer Careers.

Continuous Imprv and Proj Mgmt

About the Company

Pfizer

Makes cancer drugs, vaccines and other medicines

Pfizer discovers, makes, and sells prescription medicines and vaccines for patients, doctors, and governments worldwide, with large businesses in vaccines, cancer, heart disease, and rare diseases. In 2020, its COVID-19 shot, developed with German partner BioNTech, became the first COVID-19 vaccine authorized in the United States. Its scientists find drug candidates and run clinical trials to prove they are safe and effective, and Pfizer then manufactures approved products in its own plants, earning most of its money from patented drugs before cheaper generic copies arrive. Pfizer was founded in 1849 as a chemicals business in Brooklyn and is based in New York City.

Company size: 10,001+
Company stage: IPO
Headquarters: New York City, New York
Founded: 1849

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