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ADT

Monitored security and smart home solutions

Enterprise Planning Intake Analyst.IT II

IT Project ManagementUpdated on Nov 12
Full-timeIrving, TX, USANo salary listedIn-person

About the Job

Requirements

  • At least 3 years of experience as a Technical or Business Analyst supporting application development.
  • Proficiency in IT demand intake processes to gather, analyze, and prioritize business requirements.
  • Experience managing backlogs, defining user stories, and aligning them with strategic objectives.
  • Ability to analyze business and technical requirements, conduct impact and gap analyses, and recommend solutions aligned to enterprise architecture and roadmap.
  • Ability to prioritize and manage multiple tasks and projects effectively to meet deadlines.
  • Understanding of project funding mechanisms, budget management, and resource allocation.
  • General knowledge and experience with Agile, SAFe, and/or Waterfall methodologies.
  • Project management skills to coordinate cross-functional teams, track progress, and mitigate risks.
  • Knowledge of the software development lifecycle and application development processes from inception through deployment.
  • Analytical skills to assess technical requirements, conduct gap analyses, and recommend solutions that meet business needs.

Responsibilities

  • Support discovery exercises to define system enhancement requests through research and stakeholder engagement.
  • Facilitate cross-functional meetings to communicate complex technical concepts to technical and non-technical audiences.
  • Partner with Business Owners and Business Finance partners to capture current processes, problem descriptions and impacts, requirements, technical issues, and proposed solutions.
  • Collaborate with Technical Leads, including Architecture, Solution Development, and other technical teams, to identify and document proposed solutions and associated data flows.
  • Capture and prepare Rough Order of Magnitude and timeline assessments based on provided data.
  • Facilitate options analysis when new requests exceed available resource capacity or impact the existing roadmap.
  • Develop and maintain detailed supporting documentation for enhancement requests.
  • Prepare detailed flowcharts, diagrams, and other architectural documentation outlining proposed solutions, capabilities, and processes when necessary.

Desired Qualifications

  • At least 5 years of experience as a Technical or Business Analyst supporting application development.

About the Company

ADT

Monitored security and smart home solutions

ADT provides monitored security and smart home solutions for homes and small businesses, selling and installing burglar alarms, life-safety devices, cameras, video surveillance, and home automation with 24/7 monitoring from its own centers. Customers install equipment and subscribe to monitoring and service plans, and the ADT+ app lets them manage doors, sensors, cameras, locks, lights, thermostats, and garage functions remotely; monitoring centers watch for alerts around the clock. It differentiates itself through a long history and ownership of its monitoring centers, enabling direct control over monitoring services, plus a bundled equipment-and-subscription model and outsourced monitoring for other security firms to scale revenue. Its goal is to protect people and property with reliable monitoring and integrated smart-home features while building a steady recurring revenue stream from subscriptions and services.

Company size
10,001+
Company stage
IPO
Headquarters
Boca Raton, FL
Founded
1874

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