Dental Receptionist

Job Description

As our Dental Receptionist, you'll be the first point of contact for patients and play an important role in creating a positive, seamless experience from the moment they contact or enter the practice.

Working closely with our dentists, oral health therapist, Practice Manager and dental assisting team, you'll help coordinate appointments, manage patient enquiries and support the smooth day-to-day operation of the practice.

What your days look like:

• Welcoming patients and providing friendly, professional service
• Managing appointments, the appointment book and patient scheduling
• Handling patient enquiries in person, over the phone and through other communication channels
• Maintaining accurate patient records and ensuring confidentiality
• Coordinating with the clinical team to support efficient patient flow
• Discussing treatment appointments and assisting patients with treatment-related enquiries
• Supporting administrative tasks, including patient payments and processing transactions
• Assisting with recalls, confirmations and follow-up appointments
• Helping maintain an organised, welcoming reception and waiting area

Hours of work:

This is a full-time position, working Monday to Friday 8:30am to 5:00pm with every second Friday off and occasional Saturday work may be required

Qualifications

To succeed in this role, you will bring:

• Previous experience in a reception role is essential preferably dental or healthcare
• Excellent communication and interpersonal skills
• Strong organisational skills and the ability to manage competing priorities
• Confidence using computer systems and dental practice management software
• A professional, friendly and patient-focused approach
• Strong attention to detail and the ability to maintain accurate records
• A proactive, can-do attitude and willingness to learn
• The ability to work collaboratively as part of a supportive team

Additional Information

Why join Maven Dental Subiaco?

At Maven Dental Subiaco, we believe great people deserve a workplace where they can learn, grow and feel valued. In this role you'll enjoy:

• Working alongside a supportive and experienced team
• Ongoing training, mentorship and professional development opportunities
• Free onsite staff parking and excellent public transport access within walking distance
• Convenient Subiaco location close to the CBD, shopping centres, cafés and restaurant
• A positive workplace culture where your contribution is valued

As part of the Abano Healthcare network, you'll also have access to:

• Abano Uni Online for training and skills pathways
• A free, confidential Employee Assistance Program
• 9% off Medibank Corporate health cover
• Rewards of up to $20,000 through the Abano Referral Program
• Everyday savings through the Flare Benefits app

This role gives you the opportunity to keep developing your clinical skills and support newer team members, while building a strong foundation for your long-term career in dental or healthcare.

How to apply

Please submit your CV and tell us a little about what interests you in the role.

Maven Dental is proudly a part of the Abano Healthcare Network.

Abano Healthcare supports more than 250 dental locations across Australia and New Zealand, providing the support services, resources and development opportunities that allow dental teams to focus on delivering great patient care.

At Abano Healthcare, we are committed to fostering a diverse and inclusive workplace. We value and respect individuals from all backgrounds and believe that diversity drives innovation and success. Join us as we create a culture of inclusion that celebrates unique perspectives and provides equal opportunities for all.