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FutureCare

Skilled nursing and rehabilitation care provider

Patient Account Associate

Full-TimeDeadline 8/31/27
$50k - $55k/yr+ Employee referral bonus + 401(k) match
Mid
Dundalk, MD, USA
In Person
Medical, Clinical & VeterinaryClinical Support & Patient Administration

About the job

Requirements
  • A high school diploma or equivalent is required.
  • Computer experience, including Microsoft Office, Word, and Excel, is required.
  • Effective written and verbal communication skills are required.
  • Strong organization and time-management skills are required.
Responsibilities
  • Perform verification of medical insurance coverage.
  • Input, review, and frequently maintain admissions data.
  • Conduct daily census reporting.
  • Review accounts receivable and communicate outstanding balances with residents, responsible parties, or powers of attorney as required.
  • Prepare and issue collection letters, including follow-up calls as needed.
  • Maintain resident funds accounts in accordance with State COMAR regulations.
  • Maintain resident confidence by keeping resident information confidential.
Desired Qualifications
  • College courses in accounting are strongly preferred.
  • Proven experience in medical collections is highly preferred.
  • Previous experience in a skilled nursing facility environment is a plus.

About the company

FutureCare operates 16 skilled nursing and rehabilitation centers across the Baltimore-Washington region, offering long-term care and specialized recovery programs. Services include orthopedic, cardiac, pulmonary, and stroke rehabilitation, along with ventilator management and dialysis. What sets FutureCare apart is its family-owned structure and consistent recognition as a Top Workplace and Best Nursing Home by Newsweek and U.S. News & World Report. The goal is to help patients regain independence through compassionate, high-quality care.

Company Size

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Company Stage

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Total Funding

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Headquarters

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Founded

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Simplify Jobs

Simplify's Take

What believers are saying

  • January 2026 certifications strengthen referrals from cardiology and post-acute discharge planners.
  • August 2025 Crestron driver opens luxury residential integrator sales without new buildings.
  • August 2026 marketing emphasizes care-enabled living, extending reach beyond skilled nursing occupants.

What critics are saying

  • FutureCare Health and Management sued Affiliated FM on 2025 property-damage coverage in 2026.
  • Insurance disputes trap capital in repairs, legal fees, and delayed facility restoration.
  • Aging-in-place products face Crestron ecosystem dependence and slow integrator adoption.

What makes FutureCare unique

  • FutureCare combines 40 years of nursing facilities with FutureCare.ai aging-in-place software.
  • January 14, 2026, four facilities earned Skilled Nursing Facility Heart Failure Certification.
  • August 14, 2025, FutureCare launched a custom Crestron Home wellness driver.

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Benefits

  • 401(k) Company Match
  • 401(k) Retirement Plan
  • Paid Time Off
  • Employee Assistance
  • Tuition Assistance
  • Referral Bonus

Company News

Residential Systems
Aug 21st, 2025
New Wave of Wellness App Brings Monitoring and Control for Caregivers

Global Wave Integration (GWI), in collaboration with FutureCare Solutions Group, has announced the launch of the Wave of Wellness (WoW) mobile app, a dashboard that unites real-time health and wellness monitoring with cutting-edge smart home control.

CE Pro
Aug 18th, 2025
FutureCare Releases Custom Crestron Driver to Address Aging-in-Place Care Gap

Global Wave Integration, in collaboration with its sister company, FutureCare Solutions Group, has released a custom Crestron Home driver aimed at facilitating smart home solutions to support aging-in-place scenarios, called the FutureCare Crestron Home Driver.

KMB Communications
Aug 15th, 2025
New FutureCare Crestron Home Driver Brings Wellness Intelligence to Smart Homes

Burbank, California - (August 14, 2025) - Global Wave Integration, in collaboration with its sister company FutureCare Solutions Group, is proud to announce the release of the FutureCare Crestron Home Driver, now available for integration into Crestron Home systems.