First Quantum Minerals

Global producer of copper and nickel

Technical Coach - Excavators

Corporate & Technical TrainingPosted on Nov 12

Full-timeSolwezi, ZambiaNo salary listedIn-person

About the Job

Requirements

Full Grade Twelve (G12) school certificate.
A minimum diploma in Heavy Equipment Repair or trade equivalent.
A degree in a relevant field of study is an added advantage.
OEM certification to Level 3 or 4 is an added advantage.
A valid EIZ licence is required.
Solid computer skills, including use of Microsoft Word, Excel, and Outlook, and willingness to learn new software programs.
All qualifications must be ZAQA certified.
Demonstrable coaching experience or coaching certification in workforce upskilling and/or deployment and execution of an organizational coaching programme.
A minimum of 10 years’ maintenance experience in mobile maintenance within open-pit mining operations, including a minimum of 5 years as a machine technical expert.
Experience across major equipment types, ideally including excavators, drills, trucks, and auxiliary equipment.
Experience with ultra-class mining equipment is preferred.
Experience working for an OEM is preferred, or a similar role providing deep equipment experience.
Proficiency in Microsoft Word, Excel, and PowerPoint.
Experience acting at a supervisory level.
Mining industry experience is required.
Deep technical knowledge of mining equipment and ability to transfer that knowledge through on-the-job coaching and training.
Professionalism, honesty, integrity, and fairness in carrying out duties.
Well-developed interpersonal, written, and oral communication skills, including listening, questioning, and engaging people on a topic.
Strong organizational and time-management skills.
Ability to explain technical concepts in a straightforward way.
Ability to make timely, rational decisions and meet deadlines.
Ability to work under minimum supervision in a technically challenging and geographically remote maintenance environment.
Resilience and adaptability when dealing with challenge and change while maintaining focus and self-control.
Subject matter expert-level experience on role-relevant equipment.
Knowledge of legislation governing mining safety regulation.
Training needs assessment skills.
Training design skills.
Training evaluation skills.
Communication, facilitation, and presentation skills with excellent command of spoken and written English.
Ability to develop training materials and assessment documents.
Knowledge of e-learning platforms.
Good job-planning skills.
Ability to role-model industry best practice.
Ability to provide feedback, recognize and celebrate success, build trust, and set goals.

Responsibilities

Deliver coaching and training according to needs identified across sections of the fleet maintenance department, primarily through on-the-job coaching.
Role-model good practice and create a continuous learning environment using coaching methodologies and instructional techniques identified through training needs assessments or observations.
Use effective listening, assertiveness, and questioning to support learners with learning plans, assessment criteria, and processes.
Champion quality and provide visible leadership on the floor in operations.
Use assessments and observations to identify skill gaps, create and deliver interventions to address them, and follow up to assess their impact.
Identify high-potential artisans with the ability and aspiration to progress to more senior roles and support their development.
Design and complete assessments against the FQM proficiency framework.
Adhere to and champion safe working procedures in all work areas.
Record interventions, assigned actions, and progress using company learning management tools.
Evaluate and report on the impact and effectiveness of ongoing initiatives, making improvements as needed.
Prepare supporting materials for coaching and training delivery.
Recognize and celebrate team achievements and success, provide candid feedback, engage at all levels, and lead with a People First mindset.
Create a coaching culture across the organization and upskill others in coaching methodologies.
Collaborate with the training department to define training needs based on completed assessments.

Desired Qualifications

Experience with ultra-class mining equipment.
Experience working for an OEM, or in a similar role providing deep equipment experience.
A degree in a relevant field of study.
OEM certification to Level 3 or 4.

At First Quantum, we free the talent of our people by taking a very different approach which is underpinned by a very different, very definite culture – the “First Quantum Way”.

Working with us is not like working anywhere else, which is why we recruit people who will take a bolder, smarter approach to spot opportunities, solve problems and deliver results.

Our culture is all about encouraging you to think independently and to challenge convention to deliver the best result. That’s how we continue to achieve extraordinary things in extraordinary locations.

Job description:

To develop, coach, mentor, and assess maintenance personnel on excavator maintenance practices to improve technical competence, equipment reliability, safety performance, and maintenance quality. The Technical Coach ensures that maintenance employees are trained and capable of safely performing inspections, diagnostics, repairs, rebuilds, and troubleshooting activities on hydraulic mining excavators in accordance with OEM standards and company procedures.

Key Responsibilities

Deliver coaching and training according to the needs identified in the various sections of fleet maintenance department. ‘On the job’ coaching will be the primary method used in the department
Ability to role model good practice and create of a continuous learning environment; through the use of coaching methodologies and various instructional techniques identified via training needs assessments or observations
Use effective listening, assertiveness and questioning to support learners to engage with their learning plans and with assessment criteria and processes
Champion quality and provide visible leadership ‘on-the-floor’ in FQM operations
Use assessments and observations to identify skill gaps; create and deliver suitable interventions to address these gaps and then follow up to assess impact
Identify high potential Artisans with ability and aspiration to progress to more senior roles and support their development
Design and complete assessments against the FQM proficiency framework.
Adhere to and champion safe working procedures for all work areas
Record interventions, actions assigned and progress using the learning management tools provided by the company.
Frequently evaluate and report on the impact and effectiveness of the ongoing initiatives; make improvements as needed
Prepare supporting material for the delivery of coaching and training.
Recognize and celebrate achievements and success in the team; provide candid feedback, engage at all levels and lead with a People First mindset.
Create a coaching culture across the organization and upskill others in coaching methodologies
Collaborate with training department to define training needs based on assessments completed.

Qualifications

Full Grade Twelve (G12) school certificate.
Minimum of diploma in Heavy Equipment Repair or trade equivalent.
A degree in the relevant field of study will be an added advantage
OEM certification to Level 3/4 will be an added advantage.
Valid EIZ licence.
Solid computer skills including use of MS Office (Word, Excel & Outlook), with a willingness to learn new software programs.
All qualifications must be ZAQA Certified

Experience

Full grade twelve (G12) school certificate.
Demonstrable coaching experience (or coaching certification) in upskilling a workforce and/or deployment and execution of a coaching programme within an organization
A minimum of 10 years’ maintenance experience in mobile maintenance within open-pit mining operations. Of this a minimum of 5 years as a machine technical expert. The ideal candidate will have experience across all major equipment types (excavators, drills, trucks and auxiliary equipment)
Experience with ultra-class mining equipment preferred
Experience working for an OEM is preferred (or similar role that has given deep experience of equipment)
Proficiency in Microsoft Office tools (Word, Excel, Power Point)
Experience acting at a supervisory level
Mining industry experience required

Behavioral Traits

A passion for coaching and development – this role requires individuals with deep technical knowledge of mining equipment with the ability to transfer that knowledge through on the job coaching and training
Able to deliver with professionalism, honesty and integrity; and be seen as fair at all times.
Well-developed interpersonal, written and oral communication skills – great listening and questioning skills and able to engage and inspire people on a topic
Strong organizational and time management skills.
Ability to explain technical concepts in a non-complicated way
Maintain a professional approach to duties and responsibilities with the capability of making timely, rational decisions and an ability to meet deadlines
Commitment to reach or exceed assigned goals – strong desire to make a difference
Ability to work under minimum supervision; and drive to deliver in a technically challenging and geographically remote maintenance environment
Be resilient and adaptable when dealing with challenge and change, maintaining focus and self-control.

Job Specific Competences

Coaching
Must have Subject Matter Expert Level experience on role relevant equipment.
Knowledge of legislation governing mining safety regulation
Training needs assessment skills
Training Design skills
Training Evaluation skills
Proficient in Microsoft Office.
Communication, facilitation and presentation skills with excellent command of the English language (verbal & written).
Training material and assessment documents development.
Knowledge of e-learning platforms.
Good Job planning skills
Ability to role model Industry best practice
Providing feedback
Recognition and celebrating success.
Build trust.
Goal Setting

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About the Company

First Quantum Minerals

Global producer of copper and nickel

First Quantum Minerals operates global copper and nickel mining projects, with gold and cobalt as byproducts. It runs a portfolio of mines and mineral processing plants across four continents, and it employs about 20,000 people. The company uses technical, project management, engineering, construction, and operations expertise to develop and run complex mines and processing facilities, including tailings reprocessing and large-scale operations like Cobre Panama. Its goal is to become one of the world’s top copper producers and to deliver sustained value to employees, investors, and the communities hosting its operations.

Company size: 10,001+
Company stage: IPO
Headquarters: Vancouver, Canada
Founded: 1983

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