Full-Time

Account Executive

Service Automation

Updated on 8/1/2026

Planhat

Planhat

201-500 employees

No-code automation and customer journey platform

No salary listed

London, UK

In Person

Category
Sales & Account Management (1)

Get referred to Planhat

See people who can refer or advise you

Requirements
  • Ability to carry revenue responsibility and craft sales processes tailored to software-as-a-service vice president and C-level executives.
  • Ability to identify commercial challenges and help customers achieve long-term success.
  • Ability to create playbooks, take initiative, and generate traction in a new product line.
  • A track record of exceeding revenue targets.
  • Experience running and owning an effective sales cycle from prospecting through closing with vice president and C-level executives.
  • Revenue responsibility in sales or customer success, with a record of exceeding targets at fast-growing software companies.
  • Ability to tailor sales approaches to buyers' objectives across roles, seniority levels, company sizes, and industries.
  • Ability to lead strategic discussions with C-suite executives, understand the product deeply, and resolve detailed commercial requirements.
  • Ability to listen, build trust, understand customer success criteria, handle objections, create onboarding plans, and guide opportunities to signed contracts.
Responsibilities
  • Help establish the sales playbook for Planhat for Service Automation.
  • Define and drive the go-to-market strategy and sales process.
  • Tailor the sales approach for each buyer based on their goals and pain points.
  • Lead strategic discussions with C-suite executives and guide the sales process through contract signature.
  • Own a revenue target and exceed it quarter over quarter.
  • Build a strong pipeline through inbound and self-sourced opportunities.
  • Own the full sales cycle end to end.
  • Act as a trusted advisor to prospects and customers.
  • Develop into more senior commercial responsibilities within the team.
  • Shape the culture and playbook for the new product line.
Desired Qualifications
  • Experience thriving in early-stage environments.
  • Experience selling B2B software as a service products, particularly at startups.
  • Experience progressing from business development or sales development representative to account executive.
  • A strong academic background, competitive sports background, or another passion demonstrating dedication and drive.

Planhat is a customer success platform for tech teams that centralizes customer data to create a 360-degree view of each customer to improve service and retention. It uses no-code Automations to run task-based actions, triggers, alerts, bots, and integrations driven by customer behavior. Its Workflow tool designs connected customer journeys with data-driven sequencing that combines task management and automation. The Presentations layer blends slides with BI to share insights with customers, supporting proactive, data-driven experiences aimed at higher satisfaction and retention, with pricing based on users and feature levels.

Company Size

201-500

Company Stage

Series A

Total Funding

$50M

Headquarters

Stockholms kommun, Sweden

Founded

2014

Get referred to Planhat

See people who can refer or advise you

Benefits

Performance Bonus

Growth & Insights and Company News

Headcount

6 month growth

1%

1 year growth

0%

2 year growth

0%
Planhat
Nov 4th, 2024
Planhat named a Leader in the Gartner(R) Magic Quadrant(TM) for Customer Success Management Platforms

Planhat named a Leader in the gartner(r) Magic quadrant(tm) for Customer Success Management Platforms.