Commercial Parts Controller

<p>Be a part of our mission! As a world leader in creating comfortable, sustainable, and efficient climate solutions for buildings, homes and transportation, it's our responsibility to put the planet first. For us at <a target="_blank" href="https://www.tranetechnologies.com/">Trane Technologies</a>, and through our businesses including <a target="_blank" href="http://www.trane.com/index.html">Trane®</a> and <a target="_blank" href="http://www.thermoking.com/na/en.html">Thermo King</a>,  sustainability is not just how we do business—it is our business.  Do you dare to look at the world's challenges and see impactful possibilities?  Do you want to contribute to making a better future?  If the answer is yes, we invite you to consider joining us in boldly challenging what's possible for a sustainable world.</p><br /><p>Learn about our <a target="_blank" href="http://careers.tranetechnologies.com/global/en/benefits">benefits</a> designed for you to thrive at work and at home. </p><br /><p>We boldly go.</p><br /><p style="text-align:left"><b>Where is the work:</b></p>On-Site (5 days)<p> </p><p> </p><p><b><span style="font-size:inherit">What's in it for you</span></b></p><p style="color:!important"><b><span style="font-size:inherit"><br /></span></b>We are looking for a proactive <b><span style="font-size:inherit">Commercial Refrigeration Parts Coordinator</span></b> to support the smooth day-to-day running of our parts and service operation. This role is responsible for coordinating parts ordering and receipt, maintaining accurate stock records, supporting engineers and customers, and ensuring administrative processes are completed efficiently and professionally.</p><p style="color:!important"> </p><p style="color:!important">The successful candidate will play a key role in ensuring parts are sourced promptly, stock is controlled accurately, and engineers have the support they need to deliver excellent service to customers.</p><p style="color:!important"><b><span style="font-size:inherit"> </span></b></p><p style="color:!important"><b><span style="font-size:inherit">What you will do</span></b></p><p style="color:!important"><b><span style="font-size:inherit"> </span></b></p><ul><li><span style="font-size:inherit">Order and receive parts, ensuring all information is accurately updated on internal systems.</span></li><li><span style="font-size:inherit">Liaise regularly with customers, engineers, and suppliers to source parts and provide accurate lead times and estimated arrival times.</span></li><li><span style="font-size:inherit">Provide professional telephone and administrative support to internal and external stakeholders.</span></li><li><span style="font-size:inherit">Handle incoming customer calls, logging and raising reactive jobs within the system.</span></li><li><span style="font-size:inherit">Keep the stock room organised and tidy, ensuring all parts are stored in the correct locations and clearly labelled.</span></li><li><span style="font-size:inherit">Maintain the refrigerant gas cage, ensuring it remains adequately stocked and arranged in a safe and systematic manner.</span></li><li><span style="font-size:inherit">Carry out general filing duties, including the secure disposal of paperwork in line with data protection requirements.</span></li><li><span style="font-size:inherit">Maintain accurate stock levels by completing regular stock checks across stores, the warehouse, and engineers’ vans.</span></li><li><span style="font-size:inherit">Coordinate engineer van repairs, servicing, and MOTs, keeping engineers and management informed throughout the process.</span></li><li><span style="font-size:inherit">Assist with unloading and loading large deliveries using an FLT; training will be provided.</span></li></ul><p style="color:!important"><b><span style="font-size:inherit"> </span></b></p><p style="color:!important"><b><span style="font-size:inherit">What you will bring</span></b></p><ul><li><span style="font-size:inherit">Nice to have some experience in a coordination, parts, stock control, or administrative role is desirable.</span></li><li><span style="font-size:inherit">Strong organisational skills</span></li><li><span style="font-size:inherit">Good communication skills with the ability to build effective working relationships with customers, suppliers, engineers, and colleagues.</span></li><li><span style="font-size:inherit">Confident telephone manner and professional approach to customer service.</span></li><li><span style="font-size:inherit">Ability to manage multiple tasks and prioritise workload effectively.</span></li><li><span style="font-size:inherit">Experience using internal systems for data entry, stock control, or job logging would be advantageous.</span></li><li><span style="font-size:inherit">Understanding of safe stock handling and storage practices is beneficial.</span></li><li><span style="font-size:inherit">Awareness of data protection and confidentiality when handling paperwork and records.</span></li></ul><p></p><p>We offer competitive compensation and comprehensive benefits and programs. We are an equal opportunity employer; all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, pregnancy, age, marital status, disability, status as a protected veteran, or any legally protected status.</p>