General knowledge of the trucking industry is helpful.
Excellent communication skills.
Customer service skills.
General understanding of inventory management.
Regular and punctual attendance is required.
Must work safely and follow applicable safety policies, company policies, procedures, and standards.
Responsibilities
Deliver customer parts safely, efficiently, and on time.
Maintain inventory control and ensure customer needs are met, addressing any issues.
Verify correct items are pulled for delivery orders, load orders properly into the delivery vehicle, and ensure orders are accurate before delivery.
Maintain the delivery vehicle in proper condition and notify a supervisor of needed repairs.
Ensure cores are returned for credit and return incorrectly ordered parts.
Stock warehouse shelves as needed; perform cycle counting, pull orders, process dirty cores, and complete general warehouse duties.
Build and maintain relationships with new and existing customers.
Resolve erroneous parts deliveries quickly.
Model, promote, reinforce, and reward consistent use of the company's Values Based Leadership tools, models, and processes to support alignment with its vision, values, and mission.
Collaborate with internal and external resources and participate in ongoing self-development.
Perform other duties as assigned.
The Parts Delivery Driver and Warehouse Associate delivers customer parts with excellent customer service, keep inventory control, and maintain a safe and secure environment. This position also works within the Dealership warehouse stocking parts, perform cycle counting, pull orders, dirty core processing, and general warehouse duties.
The incumbent in this position is expected to model the following practices on a daily basis: 1) Demonstrate alignment with the company's mission and core business values; 2) Collaborate with key internal/external resources; 3) Participate in ongoing self-development.
Models, promotes, reinforces, and rewards the consistent use of HOLT’s Values Based Leadership (VBL) tools, models, and processes to ensure alignment with our Vision, Values, and Mission.
Deliver to customer safely, efficiently and on time
Ensure proper inventory control
Make sure customer needs are met and any issues addressed
Ensure proper items pulled for delivery order
Properly load orders into delivery vehicle
Delivery to customers in a timely and efficient manner
Maintain proper condition of delivery vehicle and notify supervisor of any repairs needed
Verify orders for correct pulls
Ensure cores are returned for credit
Return incorrectly ordered parts
Stock shelves as needed
Build and maintain relationships with new and existing customers
Ensure orders are delivered on time
Ensure all orders are accurate before delivery
Quickly resolve any erroneous parts deliveries
Requires regular and punctual employee attendance
Works safely always and adheres to all applicable safety policies; complies with all company policies, procedures, and standards