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Lululemon

Direct-to-consumer premium activewear and footwear

Product Operations Lead

Retail Store ManagementConfirmed live in the last 24 hours
Full-timeStaten Island, NY, USA

About the Job

Requirements

  • Must be legally authorized to work in the country where the store is located.
  • Must be able to travel to the assigned store using reliable transportation.
  • Must have 1 year of work experience.
  • Must have some experience with inventory management, product or visual merchandising, stocking, or planning and logistics, including using business technology to accomplish work.
  • Must have some experience leading, mentoring, delegating, or implementing processes with others.
  • Must be able to work a schedule that varies based on store needs, including mornings, afternoons, evenings, weekends, and holidays; during peak periods or special circumstances, shifts may include early mornings or late nights/overnights.
  • Must be able to move through different store environments, work as part of a team or independently, and use computers or other technical devices.
  • Work may occasionally involve moving boxes weighing up to 30 pounds (13.6 kg) or using ladders.

Responsibilities

  • Collaborate with store leadership to execute the store product strategy.
  • Plan, prioritize, manage, and lead inventory processing and accuracy activities according to standard operating procedures.
  • Execute product actions such as pullbacks, consolidations, and repricing.
  • Engage team members in inventory management and create a productive atmosphere during inventory shifts.
  • Monitor product levels and communicate findings to support sell-through strategy and product availability.
  • Review and interpret daily business data and metrics, including product sell-through data, and recommend product focus or outlet pricing actions to store leadership.
  • Participate in recruitment, selection, hiring recommendations, onboarding, and training.
  • Address team member performance and support their learning and development through direct feedback, recognition, coaching, demonstrations, and hands-on experiences.
  • Establish supportive working relationships with team members and contribute to a respectful and inclusive team environment.
  • When serving as Supervisor on Duty during store hours, lead from the sales floor, provide technical product education, and ensure a high-quality guest experience.
  • Oversee back-of-house product operations and ensure the sales floor and back of house are stocked and organized.
  • Oversee and deliver a high-quality guest experience when scheduled to work on the sales floor.

Desired Qualifications

  • Retail, sales, distribution center, or warehouse operations experience.
  • Experience reviewing and interpreting business reports and metrics to inform action.
  • For experiential stores with food or beverage service, food safety and/or liquor service certification.

About the Company

Lululemon

Direct-to-consumer premium activewear and footwear

Lululemon Athletica focuses on premium activewear, loungewear, and footwear for people with active lifestyles. The company sells high-quality, stylish apparel online and through its own stores, using a direct-to-consumer model and a strong community approach through events and an Ambassador program. Its products are designed for activities like yoga, running, training, and everyday wear, emphasizing performance fabrics, comfort, and versatility. Lululemon differentiates itself from competitors with a premium positioning, a loyal customer base, and a robust community and brand-building strategy, rather than relying on third-party retailers. The company’s goal is to be a leading premium brand in the activewear market by delivering high-quality products, fostering customer loyalty, and growing its direct-to-consumer footprint.

Company size
10,001+
Company stage
IPO
Headquarters
Vancouver, Canada
Founded
1998

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