Full-Time

Sr. Agency Operations Associate

Cash Team

Posted on 11/16/2024

Capital One

Capital One

10,001+ employees

Offers diverse financial products and services

Fintech
Financial Services

Mid, Senior

No H1B Sponsorship

McLean, VA, USA + 1 more

More locations: Charlotte, NC, USA

Category
Commercial Banking
Risk Management
Finance & Banking
Requirements
  • Bachelor’s Degree or Military Experience
  • At least 2 years of Commercial Banking or Loan Operations experience
  • 3+ years of Commercial Bank Operations, Loan Servicing, Risk, Compliance or Government Sponsored Entities (GSE) experience
Responsibilities
  • Reconcile all payments received vs. posted to ensure all payments are processed in accordance with Reg AB requirements. Partner with internal stakeholders to resolve outages.
  • Actively manage and seek resolution for payments held in suspense.
  • Execute outgoing wires requests from Closing, Insurance, Tax, Loan Operations and Investor reporting teams.
  • Initiate ACH payments and process incoming Insurance Loss checks.
  • Review documentation received with each request to ensure information is complete and required signatures are included, set wire up in wire system, assist with execution of book transfers.
  • Maintain reporting on payments billed and not received.
  • Provide a population of payments not received to the Asset Management team for borrower follow-up.
  • Assist in initial and ongoing review of departmental procedures.
  • Participate in planning, testing and implementing projects aimed to streamline and or automate manual tasks.
  • Assist and coordinate on various projects, including technology-based, data integrity, remediation, and efficiency-enhancing.

Capital One offers a range of financial services, including credit cards, savings accounts, car loans, and business checking accounts, primarily in the United States. The company focuses on user-friendly banking solutions with no fees or minimums, making it easier for customers to manage their money. Capital One stands out from competitors through its commitment to financial inclusion and literacy, partnering with organizations to provide educational resources. The goal is to make banking accessible and straightforward for everyone.

Company Stage

IPO

Total Funding

$15.9M

Headquarters

McLean, Virginia

Founded

2014

Simplify Jobs

Simplify's Take

What believers are saying

  • Capital One's extensive range of financial products and services provides ample opportunities for career growth and specialization.
  • The company's commitment to financial inclusion and literacy offers employees a chance to make a meaningful impact on communities.
  • Strategic partnerships and investments, such as those with Stripe, Adyen, and StrongDM, indicate a forward-thinking approach and potential for innovation.

What critics are saying

  • The competitive financial services landscape requires Capital One to continuously innovate to maintain its market position.
  • The end of the consumer card partnership with Walmart could impact customer acquisition and revenue streams.

What makes Capital One unique

  • Capital One's focus on financial inclusion and no-fee banking solutions sets it apart from traditional banks that often have more restrictive fee structures.
  • Their strategic partnerships with fintech giants like Stripe and Adyen for fraud prevention highlight their commitment to leveraging technology for enhanced security.
  • Capital One's collaboration with educational platforms like Khan Academy underscores their dedication to financial literacy, a unique value proposition in the financial services sector.

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Benefits

Medical, Dental, & Vision coverage

Onsite Health Centers

Prescription saving with network of local pharmacies

Stock Purchase Plan

Education Assistance

401(k)

Flexible Spending Accounts

Life and Disability insurance

Generous paid time off + corporate & floating holidays

Registered dieticians on site, cooking classes and free virtual fitness classes

Employee Assistance Program