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PNC Financial Services

Runs a national bank for people and businesses

Part Time Teller

Retail & Commercial BankingUpdated on Nov 2
Part-timeBloomington, IL, USA

About the Job

Requirements

  • Prior experience is not required.
  • A university or college degree, high school diploma, GED, or significant experience or product knowledge is typically not required to accomplish the primary duties.
  • A comparable combination of education, job-specific certifications, and experience, including military service, may be considered in lieu of a degree.
  • Candidates must demonstrate the knowledge, skills, and abilities appropriate for the role, including accuracy and attention to detail, addressing customer needs, knowledge of banking products, digital awareness, effective communications, fraud detection and prevention, managing multiple priorities, matrix management, problem solving, and understanding customer needs.

Responsibilities

  • Deliver a customer experience intended to improve customers’ financial wellbeing and loyalty while increasing share of wallet; process customer interactions, educate customers about alternatives for their financial interactions, identify banking opportunities, and make appropriate referrals.
  • Identify opportunities through meaningful conversations with customers and make appropriate referrals to branch staff.
  • Engage customers in the lobby, position PNC products to meet their needs, and educate customers on managing financial transactions using technology, tools, and resources.
  • Apply product and procedural knowledge to solve customer problems.
  • Adhere to policies and procedures and exercise sound judgment within established limits.
  • Complete teller and branch daily operations and maintenance transactions efficiently and accurately.
  • Assess and manage risks associated with business objectives and activities in accordance with PNC’s Enterprise Risk Management Framework.

Desired Qualifications

  • Accountability, banking, client loyalty, customer experience, customer service, identifying opportunities, leveraging technology, and proactive sales.

About the Company

PNC Financial Services

Runs a national bank for people and businesses

PNC Financial Services runs one of the largest banks in America, serving households and businesses of every size through branches, apps, and corporate bankers. Acquisitions turned it from a regional lender into a coast-to-coast bank, notably its purchases of National City during the 2008 financial crisis and BBVA USA in 2021. Consumers keep checking and savings accounts, such as Virtual Wallet with its built-in budgeting tools, and take out mortgages and credit cards, while companies borrow and manage cash through PNC. It earns most of its money on the gap between loan interest and deposit costs, and the rest from fees. PNC traces its roots to a savings bank founded in 1845 and is based in Pittsburgh, Pennsylvania.

Company size
10,001+
Company stage
IPO
Headquarters
Pittsburgh, PA
Founded
1845

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