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Innovative Hematology

Specialized blood disorder care

Dental Hygienist Care Coordinator

DentalConfirmed live in the last 24 hours
Full-timeIndianapolis, IN, USANo salary listed

About the Job

Requirements

  • For the dental hygienist pathway, an associate or bachelor’s degree in dental hygiene from a program accredited by the Commission on Dental Accreditation is required.
  • For the dental assistant pathway, a high school diploma or GED is required.
  • A minimum of three years of related experience in dental care, dental coordination, or patient care is preferred.
  • Experience working with medically complex patients or with bleeding disorders, sickle cell disease, community referrals, or multidisciplinary teams is desirable.
  • An equivalent combination of education, training, certification, and directly related experience may be considered.
  • A valid driver’s license and insured automobile are required.
  • Employees must enable multi-factor authentication via a personal smart phone or smart device to access IHI systems.
  • Knowledge of dental terminology, preventive oral health, common dental procedures, and prophylactic treatments is required.
  • Knowledge of dental care considerations for individuals with bleeding disorders and sickle cell disease, or ability to learn and apply IHI-approved guidance, is required.
  • Knowledge of patient privacy, health-related documentation, infection prevention, and referral and care-coordination practices is required.
  • Dental hygiene or dental assisting techniques consistent with the employee’s training and credentials are required.
  • Client advocacy and public speaking skills are required.
  • Clear, respectful communication with patients, caregivers, dental providers, and multidisciplinary colleagues is required.
  • Patient education, resource navigation, advocacy, organization, and management of competing priorities are required.
  • Ability to use electronic health records, office software, and tracking or reporting tools, or to learn required systems, is required.
  • Ability to recognize when a patient concern or request requires prompt review by a licensed clinician and escalate it appropriately is required.
  • Ability to build and maintain effective working relationships across clinical and community settings, communicate concerns constructively, and help resolve coordination barriers is required.
  • Ability to work independently within assigned responsibilities while seeking guidance when a question exceeds the employee’s role, training, or scope of practice is required.
  • Ability to communicate effectively with people of varied ages, backgrounds, and health-literacy levels is required.

Responsibilities

  • Participate in comprehensive care and outreach clinics by obtaining and documenting dental history, current oral health concerns, dental home or provider information, and reported barriers to care.
  • Identify dental needs requiring follow-up, communicate relevant findings to the multidisciplinary team, and contribute dental recommendations to the patient’s care plan within the scope of the employee’s license, certification, and role.
  • Educate patients and caregivers about oral health, preventive dental care, the importance of routine dental visits, and follow-up instructions using approved materials and guidance.
  • Assist patients in locating and connecting with dental providers, including providers familiar with bleeding disorders and sickle cell disease, and maintain and update referral and community resource information.
  • Assist patients in identifying dental insurance, coverage, transportation, or other access resources and document referrals and follow-up as appropriate.
  • Coordinate dental appointments and communicate relevant care needs between patients, dental offices, and IHI providers, with appropriate authorization and privacy safeguards.
  • Coordinate dental treatment requiring consultation with the patient’s medical team, including procedures requiring hemostatic planning, review of antibiotic coverage, or coordination with other medical services; obtain or convey recommendations from the responsible IHI provider and route clinical questions to the appropriate clinician.
  • Support planning and scheduling for adult and pediatric dental procedures requiring an operating room or other coordinated services; communicate scheduling needs, required consultations, and follow-up information with the involved teams.
  • Provide telephone support and follow-up for patients reporting dental concerns or bleeding related to dental problems or treatment; assess the request, provide information within role and protocol, and promptly escalate urgent symptoms or clinical questions to the appropriate provider.
  • Serve as a liaison among patients, community dentists, IHI medical providers, and multidisciplinary staff to support timely, clear, and consistent communication.
  • Prepare and send dental treatment or clearance correspondence using approved templates and provider-established recommendations, including applicable hemostatic and antibiotic coverage instructions.
  • Develop, review, and update dental education materials and resources for patients, caregivers, and dental professionals in collaboration with clinical subject matter experts and applicable review teams.
  • Build and maintain professional relationships with dental providers and community organizations to improve access to and continuity of dental care for the bleeding disorders and sickle cell disease communities.
  • Maintain accurate, timely documentation of dental assessments, referrals, patient and provider communications, care coordination, procedures, and follow-up in the designated health record and tracking systems.
  • Collect, enter, and maintain data related to dental procedures, coordination activities, and outcomes; support reporting, audits, quality improvement, and program evaluation as assigned.
  • Follow organizational policies for privacy, documentation, infection prevention, patient safety, and release of information; promptly report concerns and barriers affecting care.
  • Collaborate with the multidisciplinary team and participate in relevant meetings, training, and workflow-improvement activities.

Desired Qualifications

  • Completion of a dental assisting program or dental assistant certification is preferred.
  • An active Indiana dental hygienist license is preferred.
  • Experience working with medically complex patients or with bleeding disorders, sickle cell disease, community referrals, or multidisciplinary teams is desirable.

About the Company

Innovative Hematology

Specialized blood disorder care

Innovative Hematology is a nonprofit hematology care and research organization. It provides multidisciplinary care, education, research, and support for people with bleeding, clotting, and other blood disorders. Its programs serve patients, families, clinicians, researchers, and community partners involved in complex hematologic conditions. The organization brings physicians, nurses, pharmacists, social workers, laboratory and research teams, educators, and administrators into coordinated programs. Work spans clinical care, nursing, pharmacy, social work, research, laboratory, education, patient support, and administration.

Company size
51-200
Company stage
Not listed
Total funding
Not listed
Headquarters
Indianapolis, IN
Founded
1998

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