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Arizona State University

Public research university in Tempe, AZ

Faculty-Directed Program Coordinator

Program ManagementConfirmed live in the last 24 hours
Full-timeTempe, AZ, USA$52k /yr

About the Job

Requirements

  • A bachelor's degree and three years of experience appropriate to the area of assignment or field, or an equivalent combination of experience and/or training demonstrating comparable knowledge, skills, and abilities.
  • Ability to perform essential functions that require clear communication.
  • Ability to work in an office setting with extended periods of sitting, keyboarding, and computer mouse use.
  • Ability to quickly change priorities, including handling conflict resolution.
  • Some weekend and evening activities are required.
  • Applicants must submit a cover letter and a resume or curriculum vitae.
  • The resume must include employment dates in month and year format, job titles, duties, and employer names, and demonstrate how the applicant's experience and background meet the minimum and desired qualifications.
  • Employment is contingent upon successfully passing the required criminal background check and fingerprint check.

Responsibilities

  • Manage an assigned portfolio of international and domestic programs through the full lifecycle, from proposal development through collection of program evaluations.
  • Work with faculty members to facilitate, develop, and finalize custom program proposals, including budgets, logistics, housing, transportation, health and safety requirements, excursions, and curriculum.
  • Develop and maintain program budgets and associated course fees with faculty; prepare disbursements, proposals, recommendations, and approvals as appropriate; and ensure budget items are controlled and requirements are met.
  • Request bids from providers, facilitate contract negotiations with selected vendors, and prepare applicable contracts for each program to achieve stated outcomes and requirements.
  • Serve as the primary contact between third-party vendors and faculty; review provider bid responses and advise faculty on differences that could improve program content or costs.
  • Plan, prepare, launch, and administer program web brochures containing descriptive information, costs, program length and timing, and application processes.
  • Review student applications against eligibility criteria, accept or deny students, and help achieve required minimum participant numbers.
  • Prepare Memoranda of Understanding and Scopes of Work for vendors; evaluate new providers with Risk Management, the Office of General Counsel, and the Associate Director of International Health, Safety and Security for compliance with university standards and requirements.
  • Work with faculty to promote programs, hold informational sessions, create program flyers, and help plan Global Education Office events throughout the year to increase awareness of program opportunities among students, faculty, and colleges.
  • Coordinate, organize, and deliver in-person and virtual pre-departure orientations with faculty, and monitor the virtual orientation required for all students.
  • Advise students on program details, funding options, and application processes; follow up as needed to help them complete the process; and withdraw students when requested.
  • Perform other duties and special projects as assigned by the supervisor.

Desired Qualifications

  • Experience working with college or university faculty members or VIP customers or clients.
  • Experience in budget development and management.
  • Experience with Salesforce or a similar customer relationship management system.
  • Experience with Terra Dotta.
  • Experience studying, working, or living abroad.
  • Experience communicating across cultures.
  • A master's degree.

About the Company

Arizona State University

Public research university in Tempe, AZ

Arizona State University is a public research university with campuses across metropolitan Phoenix and extensive online programs. Its education and research span a broad range of academic fields.

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