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PDS Health

Integrated healthcare support company

Dental Biller

Clinical Support & Patient AdministrationUpdated on Nov 10
Full-timeIrving, TX, USA$18.60 - $24.40 /hrIn-person

About the Job

Requirements

  • A high school diploma or general education diploma (GED), or equivalent.
  • At least two years of experience in a dental setting; medical billing experience does not qualify.
  • Ability to multitask effectively without compromising work quality.
  • Strong interpersonal, oral, and written communication skills.
  • Ability to draw conclusions and make independent decisions with limited information.
  • Ability to respond to common inquiries from customers, staff, regulatory agencies, vendors, and other business-community members.
  • Ability to work independently and as part of a team.
  • Problem-solving skills to gather and analyze information, identify and resolve problems promptly, and develop valid conclusions, recommendations, and action plans.
  • Analytical skills to synthesize complex or diverse information, research information, and analyze data to develop valid conclusions, recommendations, and action plans.
  • Ability to share ideas constructively, listen to, and objectively consider others’ ideas and suggestions.

Responsibilities

  • Print claims daily.
  • Request additional information from offices as needed to submit claims for payment.
  • Submit claims and document billing notes.
  • Process email requests from offices in the field.
  • Print electronic claims reports and make corrections required to submit claims electronically; request additional information from offices as needed to make corrections.
  • Submit all resubmissions.
  • Bill lab claims with attached lab slips.
  • Run weekly reports for unbilled insurance claims.
  • Process attachments through NEA.
  • Work with the auditor and claim tracer to process claims.
  • Provide customer service to affiliated dental practices through the call center and email.
  • Maintain a professional appearance and demeanor in accordance with company policies.
  • Ensure compliance with company policies and applicable state, federal, and other regulatory requirements.
  • Perform other duties as assigned by management.

Desired Qualifications

  • Knowledge of EPIC.
  • An associate degree, bachelor's degree, or one-year certificate from an accredited college or technical school, or an equivalent combination of education and experience.
  • Completion of a Customer Service Certificate program is helpful but not required.

About the Company

PDS Health

Integrated healthcare support company

PDS Health is a healthcare support organization serving dental and medical practices. The company provides business, technology, clinical, administrative, and operational services that help affiliated practices deliver integrated care. It serves patients, clinicians, practice owners, healthcare teams, and communities across its supported network. Its operating model centers on locally led practices connected through shared technology, revenue-cycle, supply-chain, talent, and administrative services. Teams work across clinical care, practice operations, technology, billing, procurement, recruiting, training, and patient support. Teams support coordinated daily delivery.

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