About the Role

As the Executive Assistant, you will support the Senior Vice President of Global Customer Experience and the GTM executive team. You’ll play a pivotal role in enhancing their productivity, ensuring their time is spent on the most critical priorities, and contributing to the seamless operation of the team.

You will preempt the needs and requirements of the executives you support, and be one step ahead of the game, while always maintaining confidentiality, integrity and professionalism. This role requires proactiveness, organizational skills, attention to detail, and the ability to juggle multiple high-priority requests while interfacing professionally with people inside and outside the company.

This role has in-office expectations of 2-4 days per week, as well as supporting GTM in-person events happening in the SF office and occasionally elsewhere.

Responsibilities

• Thoughtfully prioritize and manage the Sales, RevOps, and Customer Success executives’ schedules to ensure their time is focused on the highest-priority matters.
• High-volume calendaring; coordinating all appointments and meetings, managing conflicts, and working around personal commitments
• Inform the executives of upcoming responsibilities, ensuring changes to schedules are thoroughly communicated
• Coordinate and play a leading role in company All Hands meetings
• Prepare and edit presentations, communications, and other documents including board reports
• Prepare agendas, gather necessary data or reports, and ensure readiness for meetings like forecast reviews, pipeline calls, and strategy sessions
• Organize domestic and foreign travel, accommodation, and transportation
• Organize and execute key events like RKO, President’s Club, Quarterly Business Reviews (QBRs), team offsite
• You will prepare monthly expense reports and take on special projects as needed.
• Build great relationships with internal stakeholders and external contacts.
• You will coordinate both internal and external meetings and events with a high level of judgment around what is top of mind for the company
• Act as an advocate for promoting and developing Mixpanel’s company culture.
• Handle sensitive information related to sales strategies, client relationships, and team dynamics with the utmost confidentiality

We’re looking for someone who is

• A great collaborator
• Driven to research and exhaust all options - no matter the task
• Incredibly well organized and flexible in approach; you remain calm in a crisis
• High emotional intelligence and excellent judgment
• Ability to work highly independently
• Expect, handle, and fulfill last-minute changes with confidence
• Prioritize and execute multiple activities and assignments
• Proven ability to handle confidential information
• Experience with heavy calendaring
• Advanced written and verbal communication skills
• Emotional maturity; you interact tactfully, adjusting accordingly
• Startup background or experience working in a hyper-growth environment
• Proficient in Microsoft and Google applications; working knowledge of Notion, Slack and Accrualify are a plus
• Our ideal candidate has multiple years’ experience supporting executives in fast-moving technology companies, with excellent references