Schnucks

Runs supermarkets for Midwestern households

Assistant Customer Service Manager

Retail Store ManagementConfirmed live in the last 24 hours

Full-timeRichmond Heights, MO, USANo salary listedIn-person

About the Job

Requirements

Provide friendly and courteous service to customers.
Maintain regular, reliable attendance.
Perform bending and stooping, lift up to 25 pounds, and work on their feet for the entire 4–8-hour shift.
Internal store/facility candidates should have at least six months of employment with Schnucks; this is preferred.
Internal Store Support Center candidates should have at least one year of employment with Schnucks; this is preferred.
Internal candidates must be in good standing, without an active performance improvement plan or discipline.
Internal candidates invited for an interview must have manager approval based on performance.

Responsibilities

Perform all duties of a checker and customer service person.
Take on the duties of the Customer Service Manager when they are not on-site.
Supervise checkers and baggers to maximize checkout-process efficiency.
Write schedules for baggers, checkers, U-scan, and the service center to ensure proper coverage during all business hours.
Perform service center duties, including utility payments, lottery, cash drawer audits, and store safe management.
Perform other duties as assigned at the discretion of store management.

Desired Qualifications

Training will be provided at the store level.

Job Description

This is not an official description, but represents major responsibilities an Assistant Customer Service Manager can expect to perform.

You could expect the position of Assistant Customer Service Manager to include the following:

DUTIES:

• Provide friendly and courteous service to customers
• Regular, reliable attendance is an essential function of the job.
• All duties of checker and customer service person (see specific profiles)
• Take on the duties of the Customer Service Manager when they are not on-site.
• Supervision of checkers and baggers to maximize efficiency of checkout process
• Write schedule for baggers, checkers, U-scan and service center ensuring proper coverage during all business hours.
• Perform all service center duties including but not limited to utility payments, lottery, cash drawer audits, and store safe management
• Other duties may be assigned at the discretion of store management

TRAINING

Training will be provided at store level.

PHYSICAL DEMANDS:

Bending
Stooping
Must be able to lift up to 25 pounds
Working on feet entire shift (4-8 hours)

Additional Requirements – Internal Candidates:

Store/Facility Teammates: minimum of six months employment with Schnucks preferred.
Store Support Center Teammates: minimum of one year employment with Schnucks preferred.
Must be in good standing (not on a performance improvement plan or active discipline).
If invited for an interview, must have manager approval based on performance.

Schnucks is an Equal Opportunity Employer.

About the Company

Schnucks

Runs supermarkets for Midwestern households

Schnucks runs full-service grocery stores for households across Missouri, Illinois and Indiana. Stores combine packaged products with produce, meat, seafood, bakery, deli, floral and prepared foods, as well as pickup and delivery. The retailer supports its fresh assortment with a bakery plant and floral design center that send baked goods and arrangements to stores, and earns revenue from grocery sales. Schnucks Rewards adds points, digital coupons and other app features to purchases, while CVS operates in-store pharmacies after the sale of Schnucks' pharmacy business. Schnuck Markets, Inc. traces its grocery business to a north St. Louis confectionery in 1939 and is headquartered in St. Louis, Missouri.

Company size: 10,001+
Company stage: Not listed
Total funding: Not listed
Headquarters: St. Louis, MO
Founded: 1939

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