Account Manager

Job Description

Job Description

Role:  Account Manager

THE OPPORTUNITY

MiQ is looking for an Account Manager to join our Chicago team. The candidate will be empowered to protect and grow client relationships across a portfolio of advertisers. The role offers the opportunity to join an innovative company, with award winning culture and ambitious growth plans. 

The Account Manager will be tasked with growing existing business through delivering best-in-class service for clients, strategic insights presentations, and

upholding internal operational excellence. You’ll have the opportunity to work collaboratively with sales, trading, product and analytics on some of the world’s most known brands.
 

WHO YOU ARE

YOUR PERSONALITY

We love different personalities at MiQ and strive to build teams constructed with diverse backgrounds and inclusive points of view. That said, we firmly believe that our values bring us together and we look for people who align with our values below.

• Passion – We love and live what we do.
• Determination – We always find a way to ‘figure it out’.
• Unity – We hold each other accountable. We win and lose as a team.
• Agility – We anticipate the unexpected, embrace and adapt to change.
• Courage – We dare to think unconventionally.

WHAT YOU’LL BE DOING

In the role you will be accountable for, but not limited to, the following:

Client Service:

• Craft and present best in class insight reports that blend campaign performance and real business challenges, telling a story with our MiQ data
• Contribute to business retention and growth by identifying incremental opportunities, growing accounts & strategizing new solutions on an ongoing basis, including recommendation of additional products and channels
• Supporting a portfolio of clients and ensuring that all are performing optimally; working in partnership with Trading team to ensure campaigns are pacing as desired

Project Management:  

• Work hand in hand with regional “pod” to ensure client demands are met and client’s expectations are exceeded. This role is responsible for ensuring all client deliverables are best in class and delivered on time
• Help to identify gaps and establish strategic processes as part of new product rollouts, specifying needs for AM team and any downstream impacts

Internal Collaboration: 

• Collaborate with internal teams across region(s) to encourage ongoing thought leadership & MiQ product diversification
• Attend all AM-related trainings and completion of Accreditation modules to ensure product knowledge remains current 
• Build rapport and foster positive collaboration with the Sales & Trading team on your commercial pod

Communication:  

• Lead weekly pod syncs and regional Board (client performance review) meetings, keeping all teams aligned on any updates and/or next steps 
• Articulating to clients how MiQ’s agnostic approach and Trading technology/ expertise sets us apart
• Collaborate with Senior Team Members across commercial business to provide support on key accounts

Innovation:  

• Strategize within AM department and the Commercial pod to grow and develop existing client business
• Staying close with clients by reading related company news or industry trades, attend earnings calls to serve as a trusted advisor to both internal teams and clients 

YOUR QUALIFICATIONS

Experience:

● Minimum 3 years of advertising technology and/or media planning experience

● Experience with Programmatic Advertising is highly preferred; need for understanding of digital ecosystem and vendor-agency-advertiser dynamic

● Commercial experience – clear evidence of servicing advertisers to a high standard and growing business from “one-time deals” to strategic partnerships measured through revenue and/or business line growth 

● A+ presentation skills with the ability to turn data points into a compelling media story.

Systems:

● Experience with Google Campaign Manager, Sizmek MDX

● Expertise with the Microsoft Office Suite

● Salesforce, and Atlassian (JIRA) understanding preferred but not required

● Experience with Tag Managements systems a plus!

Disposition:

● Alignment with MiQ's core values

● Competitive ‘winning’ mentality with a vision to grow your career as the company scales

WHO WE ARE

We’re MiQ, a programmatic media partner for marketers and agencies. We connect data

from multiple sources to do interesting, exciting, business-problem-solving things for our clients. We’re experts in data science, analytics and programmatic trading, and we’re always ready to react and solve challenges quickly, to make sure our clients are always spending their media investments on the right things in the right places.

Our business keeps growing and our company keeps getting better because we keep hiring smart new people.

People who can challenge conventions and shake things up. People who want to connect with people all over the world to make great things happen. People who are as excited by the opportunities of programmatic marketing as us.

If that sounds like you, we’d love to hear from you.

BENEFITS & PERKS - US MARKET

● Health benefits - covering medical, dental, vision with HSA and FSA options

● Company paid basic life and long-term disability plans

● An Employee Assistance Program (EAP)

● Paid maternity and paternity leave

● A Nursing Mother’s Program

● Generous PTO policy in addition to paid holidays

● Tax Free Benefits (Commuter/Health/Dependent Care)

● Continuous education and training

● An open office and casual work atmosphere

Pay Transparency
For individuals assigned and/or hired to work in New York, MiQ is required by law to include a reasonable estimate of the compensation range for this role. This compensation range is specific to New York and takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. At MiQ, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current base salary for this position is $80,000-$90,000. This range may vary for positions outside of New York as it has not been adjusted for the applicable geographic differential associated with the location where the position may be filled and does not take into account our bonus and commission structures.

Regardless of location, candidates can expect during the first few conversations with MiQ’s Talent team and Hiring Managers to share any approved budget and details on our competitive bonus and commission packages. Please take a moment to view the MiQ I.D.E.A. Report to learn more about our approach to creating equitable compensation for our people.

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