Full-Time

UX Researcher

Brigit

Brigit

51-200 employees

Financial health tools for everyday Americans

Compensation Overview

$120k - $150k/yr

New York, NY, USA

Hybrid

Requires 2-3 days per week in the NYC office.

Category
UI/UX & Design
Required Skills
Usability Testing/Engineering
Requirements
  • 4+ years of experience conducting UX or product research in a product organization
  • Experience running a variety of qualitative research methods (usability testing, moderated and unmoderated studies)
  • Ability to synthesize complex findings into clear, actionable insights that influence product decisions
  • Experience partnering with product managers, designers, and engineers in fast-moving product teams
  • Strong storytelling and communication skills, with the ability to present insights to both design and non-design audiences
  • A collaborative mindset and curiosity about how people manage money and navigate financial challenges
  • Experience building research repositories or insight libraries
  • Familiarity with tools such as UserTesting, Maze, Dovetail, or similar research platforms
Responsibilities
  • Conduct research to better understand our users, their needs, and their experiences
  • Partner with Product Design, Product, Data, and Engineering to help guide product decisions
  • Turn research findings into clear, actionable insights
  • Share insights in simple, useful ways through readouts, summaries, and other research materials
  • Build and maintain research resources so teams can easily find and use past learnings
  • Look for ways to improve and scale research practices, tools, and processes
  • Champion a user-centered approach by bringing empathy and evidence into the product development process

Brigit provides transparent financial services aimed at improving the financial health of everyday Americans. It offers simple, fair products designed to help users manage money, avoid unfair fees, and stay financially stable. The company’s tools and services focus on guiding spending and financial decisions, with revenue driven by products that return value to members. Brigit distinguishes itself through a customer-aligned model that emphasizes fairness and clarity, backed by a team with experience from Amazon, Deutsche Bank, Palantir, and Two Sigma, and recognition from Fast Company and Forbes. The overarching goal is to help people achieve better financial health and security by offering clear, accessible financial options.

Company Size

51-200

Company Stage

Acquired

Total Funding

$570M

Headquarters

New York City, New York

Founded

2017

Your Connections

People at Brigit who can refer or advise you

Simplify Jobs

Simplify's Take

What believers are saying

  • Over 12 million users signal strong consumer demand and scalable distribution.
  • Instant Cash addresses overdrafts and short-term liquidity gaps for paycheck-to-paycheck households.
  • Credit Builder, alerts, and budgeting tools broaden engagement beyond cash advances.

What critics are saying

  • Minnesota's lawsuit threatens Instant Cash with licensing, disclosure, and rate-cap enforcement.
  • Adverse rulings could force pricing changes, reducing subscription conversion and retention.
  • Regulatory scrutiny can reclassify earned wage access as payday lending nationwide.

What makes Brigit unique

  • Brigit combines budgeting tools, cash advances, and credit-building in one app.
  • Its subscription fees are flat, not tied to borrowing volume or lateness.
  • Proprietary cash-flow underwriting uses bank transaction data instead of FICO scores.

Help us improve and share your feedback! Did you find this helpful?

Benefits

Medical benefits

Generous PTO

Paid parental leave

Phone/wifi stipend

401k

Snacks & more

Growth & Insights and Company News

Headcount

6 month growth

0%

1 year growth

-4%

2 year growth

-2%
Red Lake Nation News
Jun 11th, 2026
Attorney General Ellison sues to stop unlawful app-based lending.

Attorney General Ellison sues to stop unlawful app-based lending. Jun 11, 2026 June 2, 2026 (SAINT PAUL) - Minnesota Attorney General Keith Ellison today filed a lawsuit against Bridge It, Inc., doing business as Brigit, for Brigit's violations of Minnesota's payday lending laws. AG Ellison alleges that Brigit is an unlicensed, unregistered, consumer small-loan and consumer short-term lender making a modern, online variation of payday loans. Brigit has issued tens of thousands of small and short-term loans to Minnesotans without complying with the requirements the Minnesota Legislature has created for those making certain types of loans. Annual percentage rates Minnesotans pay on Brigit loans regularly exceed 300%, with some exceeding 700%. Nowhere does Brigit disclose these extremely high rates of borrowing to the consumer. State law caps the annual percentage rate that consumer short-term loan lenders may charge at 50%. "As Attorney General, it's my job to protect consumers from businesses that try to evade the law and take advantage of people who take desperate measures to afford their lives," Attorney General Ellison said. "Regardless of how Brigit markets itself, the advances it offers consumers in need of cash are clearly loans. The legislature has wisely chosen to regulate lenders like Brigit carefully to keep short-term borrowers from being exploited and falling even further into debt. To operate in Minnesota, Brigit needs to comply with these laws when advancing funds for profit, as all payday lenders do. I'm bringing this lawsuit because it's my job to protect consumers and enforce the law to protect consumers." Brigit offers an app where consumers take out what it and others in the fintech industry call "earned wage advances." For such lending, companies advance money to consumers that meet specified criteria, including that consumers must be able to demonstrate recurring deposits to their bank accounts. Brigit calls its loans "Instant Cash" advances and claims that Minnesota's payday lending laws do not apply because its terms and conditions indicate that consumers may choose not to repay these advances. However, as Attorney General Ellison's lawsuit documents, Brigit's advances are loans by any common-sense understanding. Brigit speaks about them like loans and takes numerous steps to ensure that consumers repay them as loans. - First, in order to make the loan, Brigit requires a consumer to preauthorize Brigit to deduct the loaned amount - plus any incurred fees - from the consumer's account at a future repayment date. - Second, Brigit does not disclose anywhere in the normal flow of its app that repayment is "voluntary." - Third, Brigit does not offer an entirely in-app cancellation mechanism or even disclose within the app how a consumer may cancel or choose not to repay. - Fourth, Brigit offers consumers "extension credits," strongly suggesting that it costs the consumer something to extend the repayment date, and consumers may only do so a specified number of times. - Fifth, when consumers do reach out to customer service, as they must do to cancel, Brigit's responses often reinforce the belief that the loan must be repaid. Taken together, Brigit's actions confirm that these "earned wage advances" are nothing more than payday loans disguised to try to circumvent Minnesota's laws. Businesses like Brigit that operate in Minnesota and make loans to Minnesotans must comply with Minnesota law, including Minnesota's robust payday-lending laws that place caps on the interest and fees that can be charged and require important disclosures, among other requirements. These are important laws that protect borrowers facing financial difficulty from being exploited and sinking further into debt traps and poverty. Attorney General Ellison encourages Minnesotans to submit complaints about Brigit or other earned-wage advance lenders by filing a complaint with the Attorney General's Office via its online complaint form. The Office can also be reached by phone at (651) 296-3353 or (800) 657-3787.

Stock Titan
Jan 31st, 2025
Upbound Acquires Brigit, Gains 4M Customers

Upbound Group (NASDAQ: UPBD) has acquired Brigit, expanding its customer base to approximately 4 million active users, including over 1 million paying subscribers. The acquisition enhances Upbound's platform with Brigit's digital solutions like earned wage access and credit building products. Brigit's cash flow underwriting technology will improve risk management and fraud prevention for Upbound's brands. Brigit co-founders Zuben Mathews and Hamel Kothari will continue to lead the Brigit team.

Business Wire
Dec 16th, 2024
Upbound Group Enters Definitive Agreement to Acquire Brigit, a Leading Financial Health Technology Firm, for up to $460 Million

Upbound Group, Inc. (“Upbound” or the “Company”) (NASDAQ: UPBD), a technology and data-driven leader in accessible and inclusive financial products th

WebWire
Apr 25th, 2024
Brigit Reaches New Growth Milestones as They Help Everyday Americans Save $1 Billion in Fees while Surpassing $100M in Revenue

Introducing Brigit Premium In response to our members' desire to keep improving their financial health, Brigit is announcing the official launch of Brigit Premium to all members, transitioning it from beta.

PeerIQ
Nov 12th, 2023
Revolving Debt Hits Record; FTC vs. Brigit; Klarna Looks to IPO

FTC takes action against Brigit.