Assistant Manager

Job Description

We are seeking a dynamic and motivated Assistant Manager to join our team at our location in Union, New Jersey. As an Assistant Manager, you will play a crucial role in supporting the store manager in daily operations, team leadership, and ensuring exceptional customer service.

• Assist the store manager in overseeing daily operations and achieving sales targets
• Lead, motivate, and train team members to maintain high performance standards
• Ensure excellent customer service by addressing customer inquiries and resolving issues promptly
• Manage inventory, including ordering, receiving, and stocking merchandise
• Create and adjust employee schedules to optimize staffing levels
• Handle cash management and reconciliation procedures
• Maintain a clean, organized, and safe store environment
• Implement and enforce company policies and procedures
• Support loss prevention efforts and maintain store security
• Analyze sales data and make recommendations for improving store performance

Qualifications

• Proven experience in retail management or a similar customer-facing role
• Strong leadership skills with the ability to motivate and develop team members
• Excellent customer service skills and a passion for creating positive customer experiences
• Proficiency in inventory management and merchandising techniques
• Solid understanding of retail operations, including cash handling and POS systems
• Ability to analyze sales data and implement strategies to drive performance
• Strong organizational and time management skills
• Effective communication skills, both verbal and written
• Flexibility to work various shifts, including evenings, weekends, and holidays
• High school diploma or equivalent required; Bachelor's degree in Business Administration or related field preferred
• Familiarity with retail industry trends and best practices

Additional Information

· Depth perception

· Ability to differentiate between hot and cold surfaces

Temperaments

· The ability to direct activities, perform repetitive tasks, work alone and with others, work under stress, meet strict quality control standards, deal with people, analyze and compile data, make judgments and decisions

Physical Requirements including, but not limited to the following:

Standing

· Most tasks are performed from a standing position

Walking

· For short distances for short durations

Lifting

· Bulk product deliveries are made twice a week or more and are unloaded by the team member using a hand truck

· Deliveries may include cases of ingredients and supplies weighing up to 50 pounds with dimensions of up to 3' x 1.5'

· Cases are usually lifted from floor and stacked onto shelves up to 72high

Carrying

· Large cans, weighing 3 pounds, 7 ounces, are carried from the workstation to storage shelves

· Occasionally, pizza sauce weighing 30 pounds is carried from the storage room to the front of the store

· Trays of pizza dough are carried three at a time over short distances, and weigh approximately 12 pounds per tray

Pushing

· To move trays which are placed on dollies. A stack of trays on a dolly is approximately 24- 30 and requires a force of up to 7.5 pounds to push

· Trays may also be pulled

Climbing

· Team members must infrequently navigate stairs or climb a ladder to change prices on signs, wash walls, perform maintenance

Stooping/Bending

· Forward bending at the waist is necessary at the pizza assembly station

· Toe room is present, but workers are unable to flex their knees while standing at this station

· Duration of this position is approximately 30 - 45 seconds at one time, repeated continuously during the day

· Forward bending is also present at the front counter and when stocking ingredients

Crouching/Squatting

· Performed occasionally to stock shelves and to clean low areas

Reaching

· Reaching is performed continuously; up, down and forward

Hand Tasks

· Eye-hand coordination is essential; use of hands is continuous during the day

· Frequently activities require use of one or both hands

· Shaping pizza dough requires frequent and forceful use of forearms and wrists