Clinical Coordinator

Description

Valley Healthcare System, Inc. (VHcS) is seeking an experienced, organized, and motivated Clinical Coordinator to provide leadership and oversight of clinical support services across all VHcS locations. This position is responsible for supervising Certified Medical Assistants (CMAs), coordinating daily clinical operations, supporting staff development, and ensuring the delivery of safe, efficient, and high-quality patient care.

The Clinical Coordinator works collaboratively with medical providers, clinical staff, and organizational leadership to maintain clinical standards, improve operational efficiency, and promote positive patient experience.

Essential Duties and Responsibilities

Clinical Operations and Staff Supervision

• Provide direct supervision, leadership, and performance oversight for all CMAs across VHcS locations.
• Coordinate clinical staffing, work schedules, assignments, and coverage to support efficient daily operations.
• Participate in recruitment, interviewing, onboarding, training, and performance evaluations of clinical support personnel.
• Monitor staff productivity, attendance, clinical competencies, and adherence to established policies and procedures.
• Identify opportunities for staff development, process improvements, and enhanced clinical performance.

Patient Care and Quality Improvement

• Oversee clinical workflows and patient care processes to ensure consistent, high-quality service delivery.
• Collaborate with medical providers and leadership to address clinical concerns and improve patient outcomes.
• Conduct clinical audits, monitor quality indicators, and support quality assurance and performance improvement initiatives.
• Provide direct clinical support and patient care within the scope of professional licensure, as needed.
• Assist with patient education, care coordination, and community health initiatives.

Compliance and Administrative Responsibilities

• Ensure compliance with OSHA, HIPAA, infection prevention standards, and applicable healthcare regulations.
• Monitor clinical safety practices, documentation, equipment, and supply needs.
• Ensure CMAs perform assigned duties in accordance with applicable regulations, training, and established clinical protocols.
• Prepare staffing reports, maintain operational documentation, and communicate departmental needs to leadership.
• Travel between VHcS locations to provide staff supervision, clinical oversight, and operational support.
• Perform other related duties as assigned 

Evaluation: The evaluation of work performance, including: specific duties, responsibilities, demeanor, and work ethic, will be ongoing and implemented by the Chief Medical Officer per center policies.

Requirements

Education and Licensure

• Graduate of an accredited nursing program.
• Current, active, and unrestricted Georgia Licensed Practical Nurse (LPN) or Registered Nurse (RN) license required.
• Current Basic Life Support (BLS) certification required.

Required Experience

• Three (3) to five (5) years of supervisory and/or healthcare administrative experience.
• Minimum of three (3) years of outpatient or clinical healthcare experience required.
• Experience supervising clinical support staff and coordinating healthcare operations.

Required Knowledge, Skills, and Abilities

• Strong leadership, supervisory, organizational, and problem-solving skills.
• Knowledge of nursing practices, clinical operations, patient safety, and healthcare regulations.
• Ability to effectively manage and support clinical personnel across multiple locations.
• Excellent interpersonal, communication, and conflict-resolution skills.
• Proficiency with electronic health records (EHR) and clinical documentation.
• Ability to manage competing priorities in a fast-paced healthcare environment.
• Commitment to teamwork, confidentiality, patient-centered care, and continuous improvement.

Physical and Work Requirements

• Ability to stand, walk, bend, reach, and assist with patient care activities as needed, with or without reasonable accommodation.
• Ability and willingness to travel between VHcS locations.
• Must follow established infection prevention, workplace safety, and confidentiality protocols.
• Occasional extended or irregular work hours may be required based on operational needs.

Benefits

• 100% Employer-Paid Medical Coverage and Long-term Disability Coverage
• No-cost Dental and Vision Services at our Clinics – Additional Dental, Vision, and Short-term Disability Coverage is available for purchase at a reduced cost.
• 403(b) retirement plan
• Competitive salary: $63,733.00 - $79,666.00 Annually
• CME and expense reimbursement
• Generous paid time off and holidays

STATUS: FLSA exempt position; OSHA high-risk position; ADA negotiable position.

Compliance: Adhere to company policies and procedures and all Federal, State and Local medical service requirements. To include HIPAA Privacy & Security.

Confidentiality (HIPAA): Every employee is required to sign a Pledge of Confidentiality. Failure to comply with our Pledge of Confidentiality can or will lead to immediate termination of employment. Confidentiality applies to a patient’s Personal Health Information (PHI) and includes written, oral and electronic communications. Each employee has an obligation to maintain confidentiality after his or her employment/association with this facility ends.

Security (HIPAA): Every employee is required to protect his or her computer log-on and password. You must secure your work area prior to leaving it unattended for an extended period. You are required to log-off of your computer and secure your work area prior to leaving at the end of the day. If you have a responsibility for closing or locking files, securing equipment, or locking the building and you do not comply with these requirements, you will be subject to reprimand and/or termination based upon the infraction. We are required by law to protect patient privacy, identifiable patient information, and all properties containing such information.

Physical Requirements: Varied activities include standing, walking, reaching, bending and lifting. Employee must possess full range of body motion including the ability to assist or lift patients when necessary; occasional weight bearing to exceed 50 pounds, use of portable stretchers/wheelchairs encouraged. Employee must possess hand-eye coordination with normal range of vision and hearing abilities. This position frequently requires working under stressful conditions and frequently requires irregular work hours.

Environmental Working Conditions: This position includes both administrative and medical responsibilities. Employee is frequently exposed to communicable diseases, toxic substances, medical cleaning and processing solutions which my included ionizing radiation plus other elements common in a clinical environment.

THIS POSITION IS AT RISK FOR OCCUPATIONAL EXPOSURE TO BLOOD AND/OR BODILY FLUIDS