Hourly Pooled - Transit Dispatcher

 Join Our Campus Community! 

Thank you for your interest in joining the University of Wyoming. Our community thrives on the contributions of talented and driven individuals who share in our mission, vision, and values. If your expertise and experience align with the goals of our institution, we would be thrilled to hear from you. We encourage you to apply and become a valued member of our vibrant campus community today! 

At the University of Wyoming, we are committed to creating a supportive and enriching workplace. 

JOB TITLE:   

Transit Dispatcher 

JOB PURPOSE:   

Provide dispatch support services for a variety of Transit Operations. 

TRANSIT DETAILS:

Paratransit: provides complementary ADA transportation for those with disabilities.

     Hours of operations: Monday - Friday 5:45am - 7:00pm

UW Roundup: provides fixed route bus service.

• UW Roundup & Paratransit operate simultaneously. 

SafeRide: provides alternate night and weekend public transportation

     Hours of operations:

• Monday - Saturday 6:30pm - 2:30am
• Saturday  11:30am -  6:30pm; 9:30pm - 3:00am
• Sunday 11:30am -  6:30pm

Scheduling:

• Ideal position for college students or those needing flexibility in scheduling
• Employees can work one or both services
• Scheduling is based on an availability matrix and is discussed in the interview

Pay: $14.00 - $14.50/hr, depending on service hours

• Competitive pay raises
• Paid training 

MINIMUM QUALIFICATIONS:  

Education: High School Diploma or GED

Other requirements:

• Must be 18 years of age
• Valid driver's license with a motor vehicle record (MVR) compliant with the Driving for University Business SAP.
• Must be able to comply with the University Drug & Alcohol Policy. 
  • Must be able to pass a pre-employment drug screening. Random drug and/or alcohol screenings will be required and will occur on scheduled shifts.
• Pass required background check

DESIRED QUALIFICATIONS: 

• Experience with computers
• Ability to multitask and handle different tasks at once.
• Excellent communication and customer service skills. 

ESSENTIAL DUTIES AND RESPONSIBILITIES:  

• Quickly and accurately obtain and disseminate information from phone and radio communications simultaneously. 
  • Answer/respond to phone calls & email messages from customers
  • Relay information to drivers by means of mobile radio communication.
• Make multiple entries into a computerized dispatch system and/or other electronic software.
  • Schedule rides for passengers and dispatch drivers to those calls for service.
  • Assign equipment and vehicles to drivers
  • Document information received from riders, drivers, & supervisors.
• Cash handling including depositing & reconciling daily fares.
• Other administrative duties as assigned

COMPETENCIES:  

• Ability to Learn
• Adaptability
• Attention to Detail
• Consistency
• Customer Service
• Communication
• Decisiveness

WORK LOCATION: 

Onsite: This position provides vital support to campus customers and requires the successful candidate be available to work on campus.

REQUIRED MATERIALS:  

Complete the online application and upload the following for a complete application: cover letter, resume or C.V. and contact information for two work-related references.  

Applicants must provide an availability matrix for the summer or fall semester. Email Craig Sorensen at [email protected] to request the availability matrix be sent to you for completion or send your class schedule if you are a student.

HIRING STATEMENT/EEO:   

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. In compliance with the ADA Amendments Act (ADAAA), if you have a disability and would like to request an accommodation to apply for a position, please contact us at 307-766-2377 or email [email protected].  

ABOUT LARAMIE: 

The University of Wyoming is located in Laramie, a charming town of 30,000 residents nestled in the heart of the Rocky Mountain West. The state of Wyoming continues to invest in its only 4-year university, helping to make it a leader in academics, research, and outreach with state-of-the-art facilities and strong community ties. We invite you to learn  more about Laramie by visiting the About Laramie website. 

Located in a high mountain valley near the Colorado border, Laramie offers both outstanding recreational opportunities and close proximity to Colorado’s Front Range and the metropolitan Denver area. Laramie’s beautiful mountain landscape offers outdoor enjoyment in all seasons, with over 300 days of sunshine annually. For more information about the region, please visit http://visitlaramie.org/ 

Posted Salary Range: $14.00 - $14.50