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cargo-partner

Global freight forwarding & info-logistics provider

Inside Sales / Sales Support

Account ManagementConfirmed live in the last 24 hours
Full-timeBangkok, Thailand

About the Job

Requirements

  • At least 3 years of experience in inside sales, business development, or sales.
  • Experience in a freight forwarding or shipping company.
  • A proven track record in professional business development.
  • Strong customer-service orientation.
  • Sales orientation combined with operational awareness.
  • Results-oriented approach and strong follow-up skills.
  • Strong negotiation skills.
  • Presentation skills in Thai and English.
  • Willingness and ability to travel.
  • Ability to work under pressure.
  • Knowledge of the freight forwarding industry.
  • Basic computer skills, including Microsoft Word, Excel, and PowerPoint.
  • FM3000 know-how in related functions.
  • Know-how in S.P.O.T., Salesforce, or CRM, and ability to demonstrate these internally and externally.
  • Fluency in English.
  • A bachelor's degree in Sales & Marketing or Logistics Management, or equivalent, with at least 1 year of business development or sales experience.

Responsibilities

  • Coordinate between Sales and other departments to achieve predefined targets.
  • Provide full support to assigned customers and resolve their problems.
  • Approach customers about the company’s products and services.
  • Occasionally make joint sales visits with sales representatives or account owners to solicit feedback and improve service levels to meet customer needs.
  • Maintain good relationships with existing customers and grow the company’s share of wallet.
  • Approach new customers when assigned.
  • Seek competitive costs from relevant parties to win business.
  • Identify business opportunities to improve the company’s net return.
  • Follow sales strategies and prepare quotations for customers.
  • Complete additional assignments as assigned.
  • Receive new orders or shipments, including customer instructions, and prepare them for further operations processing.
  • Send complete shipment-handling instructions overseas.
  • Monitor, track, and control shipments to maintain appropriate schedules.
  • Assist with quotations and email correspondence as needed.
  • Coordinate day-to-day operations with overseas and local customer service and customs teams.
  • Expedite shipments to ensure they run smoothly.
  • Check and correct shipping documents.
  • Send pre-alerts and related documents to customers.
  • Keep customers updated on shipment status.
  • Proactively solve daily problems and communicate with customers when problems occur.
  • Provide customers with professional solutions and act as their contact person for all related matters.
  • Handle contingency work with urgency and sound judgment.
  • Coordinate with the accounting team to monitor billing and outstanding customer payments.
  • Manage, control, develop, and maintain corporate customer engagement.
  • Ensure customer satisfaction with the company’s service level.

About the Company

cargo-partner

Global freight forwarding & info-logistics provider

Cargo-Partner Group offers a full range of logistics services, including air, sea, road, and rail freight, warehousing, customs clearance, and contract logistics, supported by its information-driven approach. Its SPOT Visibility & Collaboration Platform collects transport data and analytics to provide real-time visibility and help optimize supply chains, while e-commerce and e-fulfillment services use a flexible pay-as-you-go model. The company stands out through its strong focus on logistics IT, multimodal networks across Europe and beyond, and regional expansion to build integrated solutions in different markets. Its goal is to deliver end-to-end, data-driven logistics and supply-chain optimization for industries like automotive, high tech, pharmaceuticals, and retail.

Company size
1,001-5,000
Company stage
Not listed
Total funding
Not listed
Headquarters
Fischamend, Austria
Founded
1983

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