Department Supervisor - Laboratory Services

Job Overview

Fairview Health Services has an exciting opportunity for a daytime Cytogenetics laboratory Departmental supervisor at Fairview Minneapolis University Hospital - East Bank Campus.  The supervisor will co-lead the Cytogenetics department and work collaboratively with the Laboratory leadership to achieve the vision for Fairview Laboratory services. 

Our Cytogenetics department is a local leader in pioneering chromosomal and genomic technologies for the diagnosis and management of both inherited disease and cancer. The Cytogenetics lab serves a unique and diverse patient population with our hospital recognized as a national leader in areas like bone marrow transplantation.  Our hospital has also recently been established as a rare disease center of excellence.  The 45-member Cytogenetics team utilizes highly specialized testing including: Tissue culture processing, Chromosome Microarray, Fluorescent In-Situ Hybridization (FISH), and G-banding chromosome analysis to obtain results that guide patient care.

The ideal applicant will have at least five years of Cytogenetics experience and demonstrated leadership or supervisory experience in a clinical laboratory setting. Successful candidates will possess strong communication and organizational skills, with a proven ability to lead teams, manage workflows, coach and develop staff, and drive operational excellence. Experience with staff supervision, scheduling, performance management, training, competency assessment, process improvement, operational change, and regulatory compliance is highly desired. The successful candidate will foster a culture of teamwork, accountability, continuous improvement, and high-quality patient care while supporting the strategic and operational goals of the laboratory.

The Department Supervisor has direct responsibilities for the complete operation of a system laboratory. The responsibilities include oversight of operations including system regulatory compliance in their area of expertise, creation of system protocols and procedures, intradepartmental processes, departmental specific LIS build and processes, coordination and development of department specific quality programs, department specific implementation of new equipment, and ensuring provisioning of testing needs. The department supervisor is responsible for the supervision of employees in collaboration with laboratory managers/directors The department supervisor assures the provision of accurate testing which best meets the customer expectations in a cost-effective manner.

Responsibilities

• Responsible for operations of a system laboratory:
• Partners with medical director to ensure testing needs of patients across the system are being met.
• Consults with operational leaders and clinicians across the system to address questions and problem solve testing from their area of specialty.
• Designs and improves workflows within department to meet needs of patients and clinicians across the system.
• Collaborates with laboratory departments across system on specimen requirements and transportation needs.
• Communicates testing changes and needs to stakeholders across the system.
• Ensures system laboratory is compliant with all regulatory requirements and provides evidence of compliance to stakeholders across system.
• Monitors key quality metrics and prepares quality data summaries and reports to meet Joint Commission, CAP and other regulatory requirements for system.
• Provides daily supervision of the laboratory or laboratory section:
• Supervises employees in collaboration with laboratory director, manager and/or medical director(s).
• Designs and directs workflow within department.
• Provides leadership in team building and conflict management.
• Promotes open and effective lines of communication within the work group, with other hospital/clinic departments, FV hospital entities, FV clinics, medical staff and external sources.
• Assumes responsibility for the technical operations of the lab(s) or lab section(s):
• Supervises overall operation and technical activities of the laboratory.
• Ensures appropriate staffing models.
• Directs workflow in the daily operation of a laboratory section and provide direction and problem-solving skills for laboratory functions.
• Oversees the performance of method development research, instrument correlation, and method validation.
• Assures the performance of accurate testing.
• Performs a wide variety of complex diagnostic and therapeutic testing.
• Performs waived, moderate or high complexity testing as defined by CLIA ’88.
• Oversees and/or performs laboratory information systems functions; ensures that change requests are communicated to LIS and that changes are implemented once made.
• Participates in and/or facilitates system standardization teams.
• Assumes responsibility for Human resource management:
• Supervises department personnel; accountable for hiring, firing, performance evaluation and disciplinary actions.
• Actively recruits and hires people to create a diverse and complementary team.
• Values the uniqueness within and respects the differences between individuals.
• Models' appreciation and acceptance of differences.
• Responsible for monitoring the progress of the orientation and training of new and existing employees and students and ensures appropriate documentation is completed.
• Recognizes the value of employee engagement and promotes positive team dynamics.
• Establishes and reviews expectations that guide, motivate, and hold people accountable for their work.
• Provides feedback and coaching on an ongoing basis.
• Conducts fair, accurate and timely performance reviews.
• Encourages professional development.
• Develops learning plans.
• Participates in planning and financial management for the lab or lab section:
• Assists in planning for future developments including changes in staffing, workload, computer, space, equipment, and staff education.
• Collaborates with the manager/director in the preparation of the annual operating and capital budgets.
• Assists the manager/director in resolving budget discrepancies.
• Evaluates testing results for accuracy and appropriate intervention.
• Acts as a laboratory resource for the correlation of data, based on clinical knowledge, technical expertise, and other conditions affecting test results.
• Determines and supervises appropriate action to recheck abnormal, discrepant, or unexpected results.
• Directly communicates abnormal and critical results to care giver and obtains information from caregivers to resolve reasons for incongruent results (physiologic or methodologic).
• Supervises laboratory activities in Laboratory Quality Assurance, Performance Improvement and Laboratory Compliance Programs.
• Responsible for the preparation of the laboratory for inspection by accrediting agencies and carries out activities to ensure compliance with regulatory and accreditation requirements.
• Develops, implements, or contributes to the development and implementation of quality monitors and performance improvement activities.
• Assumes overall responsibility for quality control; serves as resource for QC questions and problems.

Required Qualifications

• Baccalaureate or higher degree from an accredited college/university in a related laboratory field including the related lab practicum or equivalent routes meeting qualifications as a general supervisor for high complexity testing as specified in CLIA ’88.
• Baccalaureate degree from an accredited college/university in chemical, biological, clinical or medical laboratory science, or medical technology ◦ Diploma with field of study listed or transcript must be provided or
• Baccalaureate degree from an accredited college/university with 16 semester hours in biology including one semester in microbiology and 16 semester hours in chemistry including one semester in organic or biochemistry ◦ Transcript must be provided or
• A transcript evaluation verifying equivalency to a U.S. Baccalaureate degree from an accredited college/university ◦ Equivalency verification documentation must be provided or
• Completion of a 50-week U.S. military medical laboratory training course and a Baccalaureate degree from an accredited college/university with 16 semester hours in biology including one semester in microbiology and 16 semester hours in chemistry including one semester in organic or biochemistry ◦ Transcript must be provided or
• Master’s degree from an accredited college/university in molecular biology, biotechnology, chemistry, biology, cytology, immunology, immunohematology, microbiology, allied health, medical laboratory science, or an appropriately related field ◦ Diploma with field of study listed or transcript must be provided
• 1 year laboratory training or experience, or both, in high complexity testing for candidates with baccalaureate or higher degree in chemical, biological, clinical or medical laboratory science, or medical technology or
• 2 years laboratory training or experience, or both, in high complexity testing for candidates qualifying by baccalaureate degree and semester hours or
• The following department specific experience requirements must be met, when applicable:
• • Labs-Cytogenetics - two years of experience in clinical cytogenetics. or
• • Labs-Cytology - three years of full-time experience as a cytotechnologist within the preceding 10 years. or
• • Labs-Immunology/HLA - three years of experience in histocompatibility/transplantation. or
• • Labs-Molecular Diagnostics - Four years of experience, one of which is in molecular pathology methods, under a qualified medical director.
• Applicant must possess or be eligible to receive appropriate Department of Health and Human Services (HHS) approved laboratory certification within 1 Year
• • Labs-Cytogenetics – ◦ ASCP or ASCPi – MLS, MT, CG, MB, SH, or SMB ◦ AMT – MLS or MT within 1 Year.

Preferred Qualifications

• 3 years experience in designated discipline or area of responsibility or the department specific required years’ experience listed above.

Benefit Overview

Fairview offers a generous benefit package including but not limited to medical, dental, vision plans, life insurance, short-term and long-term disability insurance, PTO and Sick and Safe Time, tuition reimbursement, retirement, early access to earned wages, and more! Please follow this link foradditional information: https://www.fairview.org/careers/benefits/noncontract

Compensation Disclaimer

The posted pay range is for a 40-hour workweek (1.0 FTE). The actual rate of pay offered within thisrange may depend on several factors, such as FTE, skills, knowledge, relevant education, experience,and market conditions. Additionally, our organization values pay equity and considers the internal equity of our team when making any offer. Hiring at the maximum of the range is not typical. If yourrole is eligible for a sign-on bonus, the bonus program that is approved and in place at the time of offer, is what will be honored.
EEO Statement

EEO/Vet/Disabled: All qualified applicants will receive consideration without regard to any lawfully protected status