Eon

Automated cloud backup and recovery platform

Partner & Revenue Operations Manager

Sales OperationsConfirmed live in the last 24 hours

Full-timeNew York, NY, USANo salary listedIn-person

About the Job

Requirements

Four to six or more years of experience in Revenue Operations, Sales Operations, or Partner Operations at a B2B SaaS company.
Deep technical Salesforce ability, including building Flows, automations, and data models; Salesforce Admin certification or equivalent hands-on experience.
Proven automation experience with tools such as Zapier, Workato, n8n, or native Salesforce automation.
Hands-on experience building AI workflows or agents that solve operational problems, with examples to demonstrate.
Experience in a startup or scale-up environment where priorities change quickly.
Ability to structure and deliver solutions to ambiguous problems without a detailed specification.
Strong analytical skills and advanced Excel or Google Sheets skills.
Ability to influence without authority and communicate data-based narratives and recommendations to leadership and field teams.

Responsibilities

Build and run partner operations, including deal registration, channel conflict rules, partner tiers, and partner-sourced versus partner-influenced attribution.
Run partner and channel incentive programs, including reseller incentives, AE/SE SPIFFs, and displacement promotions, from design support and tracking through payout validation.
Build partner pipeline and performance reporting covering partner-sourced pipeline, win rates, deal velocity, and return on investment by partner and program.
Serve as the operational point of contact for partners and the internal partner team, and turn channel strategy into usable field processes.
Work with Legal on reseller, referral, and marketplace agreements by maintaining templates, supporting negotiations with operational details, and tracking agreement status, terms, and renewals in Salesforce.
Connect partner operations to core Revenue Operations processes, including incorporating partner-sourced and marketplace pipeline into forecasts, aligning partner coverage with territories and account ownership, and establishing routing rules for partner-sourced leads and opportunities.
Own the partner-to-compensation workflow, ensuring partner deals, SPIFFs, and co-sell credit flow accurately into the commission process run by Revenue Operations.
Analyze partner contribution across the Marketing, SDR, Sales, and Customer Success funnel, identify bottlenecks, and implement process or system fixes.
Set up partner and marketplace deals in Salesforce with partner of record, discount and margin tiers, and private offer terms so they reach Deal Desk ready for approval.
Drive adoption of partner processes through documentation, field enablement, and shared definitions and metrics across Sales, Marketing, Customer Success, Finance, and Legal.
Contribute to broader Revenue Operations work as priorities shift, including Salesforce requests, reporting, data hygiene, process fixes, and cross-functional projects with defined owners, milestones, and success metrics.
Build in Salesforce using Flows, validation rules, custom objects and fields, page layouts, and reports.
Design and deploy automations across the go-to-market stack, including Salesforce, Slack, Gong, marketplace portals, and billing systems, to reduce manual work and data errors.
Build AI agents and AI-powered workflows for data quality checks, partner deal routing, deal registration triage, and partner reporting, and identify additional operational uses for AI.
Build a partner relationship management system from scratch on top of Salesforce for partner onboarding, deal registration, partner-facing access, and performance tracking.

Desired Qualifications

Channel, reseller, or partner operations experience, including deal registration, partner incentives, and attribution.
Cloud marketplace experience, particularly AWS Marketplace private offers.
Experience in consumption-based or infrastructure/cloud SaaS businesses.

About the Role

Eon is building its channel motion: resellers, cloud marketplaces and partner-led competitive displacement. We need an operator to build the systems behind it. This role owns partner operations end to end: deal registration, partner incentives, marketplace transactions, attribution and partner performance. You'll also be a core, hands-on member of the RevOps team, splitting your time between the partner motion and broader RevOps work: Salesforce, automation, reporting and analytics across the whole GTM engine.

This is a builder role for someone very technical. You'll do a lot of the work in Salesforce yourself, connect tools through automation, and use AI tools and agents.

What You'll Do

Build and run the partner operations backbone: deal registration, channel conflict rules, partner tiers, and the partner-sourced vs. partner-influenced attribution model
Run partner and channel incentive programs (reseller incentives, AE/SE SPIFFs, displacement promotions) from design support and tracking through payout validation
Build partner pipeline and performance reporting: partner-sourced pipeline, win rates, deal velocity, and ROI by partner and by program
Be the operational point of contact for partners and the internal partner team, and turn channel strategy into processes the field will actually follow
Work with Legal on partner agreements (reseller, referral and marketplace terms): keep templates current, support negotiations with the operational details, and track agreement status, terms and renewals in Salesforce

Revenue Operations

Connect the partner motion to core RevOps processes, working with the RevOps Manager: partner-sourced and marketplace pipeline in the forecast, partner coverage aligned to territories and account ownership, and routing rules for partner-sourced leads and opportunities
Own the partner-to-comp workflow: make sure partner deals, SPIFFs and co-sell credit flow cleanly into the commission process run by RevOps, with high data integrity
Analyze partner contribution across the funnel (Marketing → SDR → Sales → CS), find bottlenecks and turn them into concrete process or system fixes
Set up partner and marketplace deals correctly in Salesforce (partner of record, discount and margin tiers, private offer terms) so they reach Deal Desk clean and approval-ready
Drive adoption of partner processes through documentation, field enablement and shared definitions and metrics across Sales, Marketing, CS, Finance and Legal
Work as an extension of the RevOps team beyond partners: pick up core RevOps work as priorities shift, from Salesforce requests, reporting and data hygiene to process fixes and cross-functional projects, with clear owners, milestones and success metrics

Systems, Automation & AI

Go beyond being a power user: build hands-on in Salesforce with Flows, validation rules, custom objects and fields, page layouts, and reports
Design and ship automations across the GTM stack (Salesforce, Slack, Gong, marketplace portals, billing) to remove manual work and data errors
Build AI agents and AI-powered workflows (data QA checks, partner deal routing, deal reg triage, partner reporting) and keep finding new places AI can multiply the team's output
Build a PRM (partner relationship management) system from scratch on top of Salesforce: partner onboarding, deal registration, partner-facing access and performance tracking

What We're Looking For

Must-haves

4–6+ years in Revenue Operations, Sales Operations or Partner Operations at a B2B SaaS company
Deep technical Salesforce ability: you build Flows, automations and data models yourself and don't wait for an admin. Salesforce Admin certification or equivalent hands-on experience
Proven automation experience with tools like Zapier, Workato, n8n or native Salesforce automation
Hands-on with AI tools and agent-building: you've built AI workflows or agents (for example with Claude, ChatGPT or MCP-based integrations) that solved real operational problems, and you can show them
High-pace environment experience: you've worked at a startup or scale-up where priorities change weekly and speed matters
Independent: you take an ambiguous problem, structure it and ship a solution without needing a detailed spec
Strong analytical skills and advanced Excel / Google Sheets
Strong communicator: you influence without authority and turn data into clear narratives and recommendations for leadership and the field

Strongly preferred

Channel, reseller or partner operations experience: deal registration, partner incentives, attribution
Cloud marketplace experience (AWS Marketplace private offers in particular)
Experience in consumption-based or infrastructure / cloud SaaS businesses

About the Company

Eon

Automated cloud backup and recovery platform

Eon offers a cloud backup posture management platform that automates backup processes for cloud infrastructures via a cloud-native SaaS. Its backup autopilot continuously monitors resource sprawl, maps and classifies cloud resources, and makes backed-up data instantly searchable so users can quickly find and restore specific files or databases. Unlike traditional backup vendors, Eon combines automation with discovery and searchability, turning snapshots into actionable assets and creating a new analytics-oriented storage tier with backup recommendations. Its goal is to help organizations of all sizes improve data backup, restore speed, and compliance in cloud environments by providing automated operations and actionable insights from backups.

Company size: 201-500
Company stage: Series D
Total funding: $497M
Headquarters: New York City, New York
Founded: 2024

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